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Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Dual Door Electric Convection Range - Stainless steel

On Display at Sterling

Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.

Range, Cooktop and Wall Oven Buying Guide
$1,299.99
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    Color:
    Stainless steel
    • Fingerprint Resistant Black Stainless Steel
    • Black stainless steel
    • Stainless steel
    Range Power Source:

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    Samsung - 5.8 Cu. Ft. Electric Flex Duo Self-Cleaning Slide-In Smart Range with Convection - Stainless steel - Larger Front

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    Key Specs

    • Product Height
      47.094 inches
    • Product Width
      29.875 inches
    • Product Depth
      25.96875 inches
    • Range Type
      Freestanding
    • Yes
    • Oven Cleaning Method
      Self-cleaning
    • Single/Double Oven
      Single Oven
    • Cooktop Surface Type
      Smoothtop
    • Cooktop Surface Color
      Black
    • Number Of Elements
      5
    • Color Finish
      Stainless steel
    • App-Controlled
      No
    25.96875"
    Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Dual Door Electric Convection Range - Stainless steel - Front_Standard
    29.875"
    (Doors closed)
    47.094"

    Overview

    What's Included


    • 30" Freestanding Dual Door Electric Convection Range
    • Electric cord is not included
    • Owner's manual

    Ratings & Reviews


    Overall Customer Rating:
    94% of customers would recommend this product to a friend (689 out of 733)

    Features


    5.8 cu. ft. capacity

    Prepare multiple dishes at once with 2 wire racks, 1 split oven rack, and 5 separate burners. The bridge burner fits oversize pots and pans, while the triple burner takes dishes from boil to simmer fast.

    Flex Duo™ system

    Use the Smart Divider and middle-hinged, soft-close Dual Door to create two separate ovens. Adjust the temperatures on each side and cook two different dishes at once.

    Dual Convection

    Bake and broil with better results. The fan system distributes heat throughout the oven, so your dishes cook faster and more evenly every time.

    Warming Drawer

    Keep cooked meals at the ideal temperature. This drawer stores warm food for you until you’re ready to serve it.

    Steam Clean

    Say goodbye to oven cleaning. This technology steam cleans food and grease from every inch of the oven's interior.

    Required for Installation: All electric range purchases require a 3- or 4-prong power cord be purchased from Best Buy. If a power cord is not purchased, your delivery will be drop-off only. Find a power cord in the accessories section on this page.

    Antitip Bracket: Our home delivery teams or installers are required to install an antitip bracket at no additional charge. Refusal of antitip bracket installation results in a drop-off only delivery, no connections will be completed.


    Customer rating

    Rating 4.6 out of 5 stars with 733 reviews

    94%
    would recommend to a friend

    Pros

    Cons

    Most relevant reviews

    See all customer reviews
    • Rating: 2 out of 5 stars

      Looks aren't everything...

      Posted
      TheBestestBuyer
      • My Best Buy® Elite Plus MemberElite Plus Member

      We've owned this model range for 1 month. As a result of normal use, there is irreversible damage to the glass top. Online consumer reviews will warn you about this. We called Samsung and they describe it as cosmetic damage, which is not covered by warranty. We are still within the exchange period, so I think we are just going to get a different one. That's not as simple as it sounds because we replaced all of our appliances with Samsung products. It looks like we are going to have exchange everything as a result because we don't want mismatching appliances. So that means, best case scenario, we find comparable products at comparable prices from a different manufacturer and over the course of the next 2-3 weeks we go through the process of installing a dishwasher, microwave, range, and refrigerator all over again. Joy. The warming compartment drawer is slightly crooked and gets stuck in the out position. I called Samsung to get new parts and offered to fix it myself, since it just looked like the sliding rails were damaged during install from Best Buy. They sent the wrong parts, but I was able to correct the "getting stuck" problem, though the misalignment remains. To be fair, the product isn't all bad. The dual oven works great and heats up quickly. The design is great and clean. So much so if fact, that's it's hard to see the damage to the glass top in the pictures I provided. If you look close you will see bubbling, flecking, and smudging. If I had to put a number on it, we've used the large burner that has the damage 15 times or less. So, the product looks great and meets our needs in terms of features and performance. The quality is poor that it dwarfs the positive features. It was a nice fling Samsung, but it's time to look for a long term relationship.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      DO NOT PURCHASE - RUN THE OTHER WAY

      Posted
      DisappointedinMiami
      • My Best Buy® Elite Plus MemberElite Plus Member

      Samsung needs to stick to electronics. Wish I had read customer reviews from https://www.consumeraffairs.com/homeowners/samsung-stove-oven-range.html before purchasing. They list 167 complaints on their ranges alone and rate them one star overall. On October 15, 2015, we replaced a perfectly good stove top that we had for over 10 years because the oven was broken. We were quite excited to have a working oven, but were quickly disappointed as it was not heating properly. Additionally, the keys on the display were hard to push, the fast boiler feature does not work, and the stove top is starting to show signs of cracking from heat (something many consumers are complaining about). A technician had to replace the display, the main board and two probes on a six month old stove . He needs to come back to fix the fast boil and submitted pictures of the cracks to Samsung Product Review to approve. Samsung claims it's esthetic and won't approve the replacement. If you look on consumer affairs site, you will see that it eventually cracks completely when you least expected. Our range is less than six months old and already has caused more issues than any of our other appliances that are over 10 years old. I suggest Best Buy take them off the floor. I forecast that Samsung is a range away from a class action law suit.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Great Concept Poor Quality - Run the other way

      Posted
      IndyJeepMan

      We have had this product for 24 months and I am shopping this week to replace it. This product design with the double door with safety lock with storage below is great, especially in a home with small children. However, the quality of this product is terrible. In month 8 the "Black Stainless" started to flake off around the handle. Contacted Samsung and was told this was "cosmetic" and not a "problem" other than it looks terrible. If you search the net you'll find tons of claims of this same problem across all their black stainless appliances. In month 13 the top convection motor starting making a grinding noise - I contacted Samsung and as expected I was out of warranty. I attempted to order the part but had to wait 60 days due to backlog (they obviously fail often with that type of backlog for a replacement part). In month 16, my lower convection motor went out. Again, another call and replacement part ordered. This past week the "Hot Surface" light started to stay on. After some quick research I determined that it was the element switch under the glass. This model requires me to replace the entire element as the switch can not be detached. Worst thing I did was NOT buy the Best Buy warranty on this appliance. I normally do, but didn't and I kick myself for it. Stick to Samsung TV's - that's what they are good for, run from any other appliance with a Samsung Name on it.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Early Review.

      Posted
      Birdieboiler
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Product seems very good so far. Rapid boil burner is slower than the burner beside it. I give the 2 stars due to the delivery experienced. I received an email with my time frame of 8am - noon. At 10:30 am was contacting and informed they were just then loading the truck. At 11:30 am received a call stating they would be there around 1:30 pm that they had just completed deliveries to their noon-4:30 pm customers. This upset me as I had a doctor's appointment scheduled. Had to cancel the appointment even though I left enough time for them to deliver and install given the time frame I was told of 8am - noon. Contacted the number for the delivery and asked for a credit for the installation charges on the two items I was charged installation. Was then informed they could not give that back the store would need to since it was purchased in store. They offered $25.00 gift card as appeasement. I accepted the $25.00 gift card after being told the store would need to credit the installation. Go to the store and am told the charges would need to be credited by the person I had original spoke with that gave me the $25.00 gift card. Had I have known I would not have accepted a mere $25.00 gift card on an over $3000.00 order. The associate at the store then sent an email regarding the fees to the original department who gave me the $25.00 gift card. That person when I asked for the installation fees to be credited said you accepted the $25.00 gift card. I would not have if I had known they were the ones who should have credited the installation. I asked to speak with this persons manager or supervisor and was told there was none and they were it. I highly doubt that. I will certainly think twice before I make another purchase at Best Buy that needs to be delivered. I would recommend product but not delivery from Best Buy.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      OK

      Posted
      Tech1967
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      We have only owned this for one month now. Unless you are able to understand how an oven works, I cannot give it a good review because of the manufacturing defect that is built into the unit. We purchased this because of the split top unit. Here is the issue, the preheat function does not perform as it should in a normal oven, when the preheat setting beeps, the temperature in the oven should be at the temperature you inputted. Not for this oven, it will beep within the first 1.5 minutes but the oven temp is barely warm. You need to wait for another 10 to 15 more minutes for the actual temp in the oven to be at the desired temp. Other than an inaccurate temp reading the oven works good. This is a manufacturing defect because they put the temp probe right in the middle of the top heating elements. This means it picks up the radiant heat immediately when the heating coils power up. The only other item I would ask is for the ability to turn off the fan unit on the top oven if you what to. The fan is automatically on whenever you have it on bake or roast. The oven works OK other than that. If they would just move the temperature probe to another location I think it would work better. We will live with this because we got this as a package deal and the refrigerator we got works great.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Great range, but requires some accomodation

      Posted
      PeggyJo52
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Have been using / getting used to my new range for about a month. Love the styling, the ease of use, and the feeling of quality -- appears to be very well constructed. I am still getting used to the convection oven feature. Oven(s) do a good job with "regular" baking / roasting, but when baking cookies, cakes, etc., results have been inconsistent. Bought an oven thermometer to help ensure adequate temp when baking, revealing that oven temp is generally under the temperature indicated on the control panel by about 25 degrees. Also, control panel temp is optimistic re: pre-heating, indicating that desired temp. has been reached, when in fact, the oven thermometer reveals a temp. well below the set temp. For example, set oven for 400 degrees, but temp inside the oven when the beeper sounds, is actually 250 degrees! The oven will ultimately come close to the desired temp -- 375 in this case -- within 5 mins. If I baked more often, this would be of greater concern, but since that is not the case, I am adjusting my recipes to accommodate these differences. For most of my day-to-day needs, the oven is fine. I am enjoying the dual-oven feature, and find that being able to use the smaller, easier to access top oven for 90% of my cooking needs is wonderful -- which is why I chose this model in the first place!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Buyers Beware

      Posted
      Dave

      Buyers beware -- The Samsung NE59J7850WS Electric Flex Duo Range with dual doors looks nice and has neat features but may not work as designed. We purchased such a unit and being retired did not use the lower or full oven until after the warrantee had expired. When the range was installed we turned on and checked all the features it never occurred to us that the lower and full oven would heat as in did, reach the set temperature then drop the setting while the display showed the original temperature setting. As one might imagine the difference did not show up until we had guests and a large dinner in the cooking process. While Samsung has a fairly good customer support they will not stand behind their product beyond the warrantee period even when it was clearly a manufacturing defect. They will not even send out a service technician if you live in a rural area. Checking more reviews of this range we have found that the oven heating is clearly a problem yet Samsung does nothing. If you are going to purchase this product make certain you test the upper, lower, and full oven in each mode (baking and convection) by using a stand alone oven thermostat and make certain the ovens hold the set temperature regardless of what the range display shows.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Horrible Product and Horibble Customer Service

      Posted
      Unhappy
      • My Best Buy® Elite Plus MemberElite Plus Member

      I have a cake business and I have been trying to bake cakes in the Samsung Freestanding Flex Duo Electric Range with Dual Door. I have had it looked at, I have had it calibrated, I had to throw 8 cakes in 1 week. The single oven is great however the double oven is not. The top oven comes in 40 degrees too low and the bottom comes in 30 degrees to high. This is just with a few different degree scenarios with 350 and 425 degrees. I cannot use both ovens at the same time. I bought this oven for the double ovens specifically. I have talked to customer support and said that this is just the way it is made and the insert is not able to keep the temperatures different. This is unacceptable. This is not a double oven and consumers should know that they can not use the double ovens. Even the technicians say that it cannot be fixed and it is the product. Samsung will not give me money back and told me to deal with it. This is unacceptable and I am losing income daily due to this situation. Very unhappy customer. We used to love Samsung, every appliance and electronic in our household are Samsung.

      No, I would not recommend this to a friend






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