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Geek Squad Tech Support

Technology is an amazing thing – until it stops dead in its tracks

What happens if your desktop starts running slow, or your laptop gets hit by a virus or malware? Instead of having to pay every time you need help, your current membership to Geek Squad Tech Support is like having unlimited access to your own IT department.

Are you a Tech Support member?

Get service quickly by chatting with an agent ›

You can also:
Call us at 1-800-Geek-Squad (1-800-433-5778)
Visit us at your local Best Buy store
Get in-home support for only $49.991

Log into your account ›

1 Per 90-minute in-home visit with Tech Support membership.

Highlights of Geek Squad Tech Support Membership

Check MarkUnlimited virus removals1
Check MarkUnlimited computer tune-ups
Check MarkPremium Internet security software at no extra charge

Block viruses and spyware, identify unsafe link and search results, plus much more.

Check MarkHardware/software installation AND operating system installation

Get three applications installed and configured on one computer. Get your camera, MP3 player or printer set up.

Check MarkConnect a device to your existing network

Get one streaming media player, gaming console or other device connected to the Internet.

Check MarkNew computer setup                     
Check MarkTablet/e-reader setup
Check MarkPrinter setup and troubleshooting
Check Mark24/7 support from award-winning Geek Squad Agents

Unlimited access to online, phone and in-store service from highly skilled Geek Squad Agents. In-home support is available for just $49.992.

Check MarkYour membership covers three devices

One price covers three computing devices and/or tablets.

Check Mark15% in-store discount on all Geek Squad Services3

Including Hardware Setup, Data Backup or Transfer, and Recovery Services

Check MarkThousands of self-help tools

Exclusive access to more than 60,000 online training videos.

Check MarkSoftware troubleshooting
Check MarkE-mail setup and troubleshooting                     
Check MarkDevice setup

Frequently Asked Questions

How do I receive support?

You can receive support by chatting with an Agent at, by visiting your nearest Best Buy store, or by calling
1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit.

How often can I contact Geek Squad with issues?

As many times as you'd like during the length of your term. We're sitting at our keyboards, just waiting to hear from you.

How does Tech Support differ from Geek Squad Protection?

Geek Squad Protection is a hassle-free hardware repair and replacement plan. Tech Support offers unlimited access to technical support.

What types of devices can I receive support on?

As a Geek Squad Tech Support member, you can receive support on up to three devices (this includes PCs, Macs, tablets and iPads), no matter where you bought them.

What types of issues can I receive support on?

Geek Squad Tech Support covers help with spyware and virus removal, software installation, and general computer troubleshooting.

See complete terms and conditions .
1Virus removal is not available on tablets or iPads.
2Per 90-minute in-home visit with Tech Support membership.
3Excludes Geek Squad Protection.