How do I receive support?
You can receive support by chatting with an Agent at www.geeksquad.com/support, by visiting your nearest Best Buy store, or by calling
1-800 GEEK SQUAD (1-800-433-5778). Tech Support members can also get up to 90 minutes of in-home support for a $49.99 fee per visit.
How often can I contact Geek Squad with issues?
As many times as you'd like during the length of your term. We're sitting at our keyboards, just waiting to hear from you.
How does Tech Support differ from Geek Squad Protection?
Geek Squad Protection is a hassle-free hardware repair and replacement plan. Tech Support offers unlimited access to technical support.
What types of devices can I receive support on?
As a Geek Squad Tech Support member, you can receive support on up to three devices (this includes PCs, Macs, tablets and iPads), no matter where you bought them.
What types of issues can I receive support on?
Geek Squad Tech Support covers help with spyware and virus removal, software installation, and general computer troubleshooting.