About This Item
- Key Specs
- Service Location: Remote
- General
- Product Name: Software Setup and Support
- Brand: Geek Squad®
- Other
- UPC: 400036525568
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Q: Which brand provides this service?
A: This service is provided by Geek Squad.
Q: What does Geek Squad do with this service?
A: A Geek Squad Agent will remotely connect to your PC and perform a smooth installation and configuration of software.
Q: Does the price include the cost of the software?
A: No, the software is sold separately.
Q: What type of service is this?
A: This is a remote service.
Q: How many software programs can Geek Squad remotely install and configure?
A: Geek Squad can remotely install and configure three software programs of your choice.
Q: Can Geek Squad help troubleshoot software issues?
A: Yes, a Geek Squad Agent can remotely help you setup or troubleshoot one software application.
Q: how do I put my geek squad icon back on my task bar?
A: This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
A: Yes, they are very good with set-up and remote fixes . They will install any added items you wish as well .
Software Setup and Support
Reviews
Customers are saying
Customers express satisfaction with the helpfulness and professionalism of the Software Setup and Support team, particularly Noah, who is frequently praised for his knowledge and assistance. They appreciate the convenience of the remote service, which allows for efficient problem-solving. However, some customers have concerns about the chat support, finding it difficult to locate and experiencing issues with disconnections. Others mention long wait times for phone support and installation services, leading to frustration and inconvenience.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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| Pros for Software Setup and Support | |||
|---|---|---|---|
| Ease of use, Software Setup | Ease of use, Speed | Ease of use, RAM | There were no pros for this product— |
| Cons for Software Setup and Support | |||
| Customer Service | Performance, Service | Customer Service, Repair Time, Warranty, Installation, Motherboard | Computer Speed |