A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
Q: Which brand provides this service?
A: This service is provided by Geek Squad.
Q: What does Geek Squad do with this service?
A: A Geek Squad Agent will remotely connect to your PC and perform a smooth installation and configuration of software.
Q: Does the price include the cost of the software?
A: No, the software is sold separately.
Q: What type of service is this?
A: This is a remote service.
Q: How many software programs can Geek Squad remotely install and configure?
A: Geek Squad can remotely install and configure three software programs of your choice.
Q: Can Geek Squad help troubleshoot software issues?
A: Yes, a Geek Squad Agent can remotely help you setup or troubleshoot one software application.
Q: how do I put my geek squad icon back on my task bar?
A: This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
A: Yes, they are very good with set-up and remote fixes . They will install any added items you wish as well .
Customers express satisfaction with the helpfulness and professionalism of the Software Setup and Support team, particularly Noah, who is frequently praised for his knowledge and assistance. They appreciate the convenience of the remote service, which allows for efficient problem-solving. However, some customers have concerns about the chat support, finding it difficult to locate and experiencing issues with disconnections. Others mention long wait times for phone support and installation services, leading to frustration and inconvenience.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
$39.99
A Geek Squad Agent will remotely help you setup or troubleshoot one software application.
$39.99
A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*
$149.99
If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.
$149.99
A Geek Squad Agent will remotely help you repair operating system issues, remove any viruses or malware, install or repair one security software application (cost of software not included), and perform an OS Tune Up.
Pros for Software Setup and Support | |||
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Ease of use, Software Setup | Ease of use, Speed | Ease of use, RAM | There were no pros for this product— |
Cons for Software Setup and Support | |||
Customer Service | Performance, Service | Customer Service, Repair Time, Warranty, Installation, Motherboard | Computer Speed |