Software Setup and Support
User rating, 3.7 out of 5 stars with 42 reviews.
3.7(42 Reviews)- 81 Answered Questions
4 payments starting at
$10.00
with
Deals on related items:
Cardmember Offers
Description
Features
We will help you install and configure one software application on one computer. (Software sold separately.)
We'll activate your software if necessary, and install any critical updates.
We'll configure the software to your specifications.
We can also set up a desktop shortcut, a Start Menu item, and an icon on the Quick Launch toolbar if you'd like.
*This is a remote service, performed by a Geek Squad Agent over the Internet.
Key Specs
- Service LocationRemote
General
- Product NameSoftware Setup and Support
- BrandGeek Squad®
Other
- UPC400036525568
Customer reviews
Rating 3.7 out of 5 stars with 42 reviews
(42 customer reviews)to a friend
Rated 5 out of 5 stars
Patrick is the best
||Posted .Greek Squad member Patrick Barnard came to my home and had me up and running on a new computer in a half hour.
I would recommend this to a friendRated 5 out of 5 stars
Gps updates
||Posted .The agent updated my newGarmin map updates. Very knowledgeable.
I would recommend this to a friendRated 1 out of 5 stars
Fix my computer
||Posted .This was a joke. You cant get through by phone. opted for the 27 minute call back. got the call, then put on hold for 47 minutes then disconnected by best buy. Tried Geek Chat. Promised issue would be resolved and if there were questions they would call. phone rang when I answered call was disconnected. No other attempt was made to contact me. I had webbrowser tool bar installed on my computer along with other thing but guess what? STILL NO Sound.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us. I'm sorry to hear about how poor this experience was for you. It's always frustrating when you feel neglected and like your time was wasted. We'd definitely like to help. Since it's been difficult to get through to us over the phone, we'd recommend connecting with the store either in person or over the phone to get started. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 4 out of 5 stars
nice to have
||Posted .Don't think I have used the remote service but nice to know that is available
I would recommend this to a friendRated 5 out of 5 stars
Saved by the Geek Squad
||Posted .The Geek Squad was professional and answered my questions respectfully.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new computer system
||Posted .Very professional , friendly and informative. Made sure all basics in working order.
I would recommend this to a friendRated 1 out of 5 stars
Rushed
||Posted .Didnt do what i asked ,rushed after waited 2 hours. Didnt leave notes.
No, I would not recommend this to a friendRated 5 out of 5 stars
resolution of problem
||Posted . Owned for 1 month when reviewed.Got new computer but some features of old printer wouldn't work. Technician quickly found a fix and all is working now.
I would recommend this to a friend
What experts are saying
Q: Questionhow do I put my geek squad icon back on my task bar?
Asked by Anonymous.
- A:Answer This is a new laptop and I am a Geek Squad member. I have no icon on my screen for my needs. Model # 668S3UA#ABHP LAPTOP17-CN0023DX
Answered by Anonymous
Q: QuestionI’m not clear on what services are included. If buy a new BB PC will they: o Install Windows Home edition for me? (I would buy it at the same time.) o Be available to me for so many remote Help calls or minutes or hours if I have setup issues? Tks!
Asked by MillenniumMike.
- A:Answer Yes, they are very good with set-up and remote fixes . They will install any added items you wish as well .
Answered by Stan101
Q: QuestionI need to transfer the data from my old iPad to my new iPad. Can you do it or is it easy for me.
Asked by Printz.
- A:Answer My man save your self some money all you have to do is backup to I cloud in your old device then on the new device restore from iCloud
Answered by Eric
Q: QuestionI am trying to install webroot on my mother's new computer and it is giving me issues.
Asked by Anonymous.
Q: QuestionCan Geek Squad help with a video game error problem on the PC?
Asked by Jene.