
Get everyday storage and backup for your precious photos, videos, music, and daily files with the WD easystore portable drive. Lightweight, flash-based durability and fast access to quickly expand storage and help keep your important files safe on the go.
Q: How can I get this portable hard drive to work with my MAC Time Machine?
A: Hello, Please be informed that the WD Easystore External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it. Please refer to the link for time machine backup: https://support-en.wd.com/app/answers/detailweb/a_id/18952/kw/time%20machine -Need Help? Please see our "'Contact Us" page for information.
Q: Is this the older, rectangular design, or the newer, smaller, square design?
A: Hello Brian, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A Interface. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.
Q: Can this portable drive be used without the WD software? Just plug in and transfer selected files?
A: Yes, drag and drop.
A: Hello, Please be informed that the WD Easystore drive is a plug 'n' play device that has been tested and designed for Windows and Mac computers. This drive is compatible with Windows 10+ and macOS 11+. Compatibility may vary depending on the user's hardware configuration and operating system. Moreover, WD Backup software is now end of support. However you could use File History or Acronis on windows .You could refer to the link mentioned below: Windows 10 and 11 File History Backup and Restore to a WD DAS-https://support-en.wd.com/app/answers/detail/a_id/25298/kw/file%20history and for using Acronis you could refer to the link mentioned below : https://support-en.wd.com/app/answers/detailweb/a_id/30022/kw/acronis Please be informed that for backup on Mac you could use macOS Time Machine Backup and Restore to a WD DAS-https://support-en.wd.com/app/answers/detail/a_id/18952/kw/time%20machine. Check out the link to learn more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need help? Please see our "'Contact Us'" page for details.
Q: Will this work with a Tablo dvr?
A: I'm sorry, but I'm not familiar with that.
A: Hello, We request you to try different USB ports, cables and computers to resolve the issue. If the issue persists, we request you to open a support ticket on the mentioned link: https://support-en.wd.com/app/ask/session/ the customer support team will contact you as soon as possible. -Need Help? Please see our "'Contact Us" page for information.