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WD - My Cloud Expert EX2 Ultra 2-Bay 12TB External Network Attached Storage (NAS) - Charcoal

Model: WDBVBZ0120JCH-NESN
SKU: 5061405
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  • Key Specs
    • Security Features: Password Protection
    • Storage Capacity: 12000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
    • Number Of Drives Included: 2
    • Number of Bays: 2 (Each bay, or enclosure, holds an individual drive.)
    • Processor Model: ARM (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • General
    • Product Name: My Cloud Expert EX2 Ultra 2-Bay 12TB External Network Attached Storage (NAS)
    • Brand: WD
    • Model Number: WDBVBZ0120JCH-NESN
    • Color: Charcoal
  • Security
    • Security Features: Password Protection
  • Features
    • Storage Capacity: 12000 gigabytes (Measured in megabytes (MB), gigabytes (GB) and terabytes (TB), this is the amount available for storing files, music, movies, photos and more. The total includes the capacity of the hard disk drive and solid state drive if both are included on the computer.)
    • Number Of Drives Included: 2
    • Number of Bays: 2 (Each bay, or enclosure, holds an individual drive.)
    • Power Supply: USB port
  • Ports
    • Number of RJ-45 Ports: 1 (An RJ-45 port, or jack, is an 8-pin connection between a device and a local area network (LAN), using an Ethernet, or RJ-45, cable.)
    • Number of USB Ports (Total): 2
  • Processor
    • Processor Brand: ARM
    • Processor Model: ARM (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
  • Compatibility
    • System Requirements: Windows 10, 8, 7 or Vista operating systems; Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems; DLNA/UPnP devices for streaming; Router for Internet connection (The software that a product must have for it to be able to integrate with another product.)
    • Drive Compatibility: 3.5" SATA HDD
    • RAID Support: RAID 0, RAID 1, JBOD (A Redundant Array of Independent Disks (RAID) includes a collection of separate disks that your computer recognizes as one disk unit. Each configuration offers a different level of mirroring, striping and read/write speeds.)
    • Ethernet Standard: 10/100/1000 (Each standard is a variation of the IEEE 802.3 set of computer networking technologies known as Ethernet. New versions evolved to include higher bandwidth, different physical media, and other new and improved features. Standards are often denoted by speeds (in Megabits per second). For example, a 10/100/1000 Ethernet port transmits at 10 Mbps, 100 Mbps, and 1000 Mbps (1 Gbps).)
  • Memory
    • Type of Memory (RAM): DDR3 (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
  • Dimensions
    • Product Height: 6.75 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 3.9 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Weight: 83.2 pounds (The out of box weight of the item.)
  • Other
    • UPC: 718037843674

Store and protect media with this My Cloud EX2 Ultra hard drive. This 12TB device lets you lets you access content remotely and use simple file-sharing options via the My Cloud smartphone app. By using this My Cloud EX2 Ultra hard drive's protection features, including 256-AES encryption and SmartWare Pro backup software, you control what you share.

Drives and Storage Buying Guide

  • 12TB storage capacity: Provides ample space for your music, movies and other files. Featuring ultra-reliable WD Red™ NAS drives.
  • Gigabit Ethernet interface: Lets you store data to a personal Cloud.
  • Multiple RAID options: Provide the ability to create RAID 0, RAID 1 or a JBOD / spanning structure for non-RAID configurations.
  • Custom backup at any time: Safe your data with WD SmartWare Pro backup software or Apple Time Machine.
  • 256 AES volume encryption: Provides securely store files across your entire network.
  • Upgraded for high-performance: Dual-core Marvell ARMADA 385 1.3GHz processor and 1GB of DDR3 memory helps to get ultra-fast transfer rates for high performance streaming.
  • Simple to install, easy to manage: With a tray-less bay design, installation is effortless and tool-free.
  • Compatible with Mac and PC: For flexible installation options.
Whats Included
  • Ethernet cable
  • NAS
  • Power supply
  • Quick install guide

Q: Can Plex be installed on this for some streaming?

A: Yes, Plex can be installed on this device.

Q: Is the user able to replace the drives or does it have to be sent to manufacturer.? If the user is able to replace the drive , will the newly installed drive mirror the other drive?

A: Hello Snappy, Please be informed that My Cloud EX2 ultra is an user serviceable device. You could change the internal drives of the device by yourself. If you want to mirror the drives then please configure the device to RAID 1 configuration so that if one drive fails then the data is protected in the other drive. For more information please refer to the link mentioned: https://support-en.wd.com/app/answers/detailweb/a_id/15992/~/2-and-4-bay-internal-drive-replacement-for-wd-my-cloud -Need Help? Please see our "'Contact Us" page for information.

Q: Can this drive be used to work on documents or is it primarily for storage?

A: From a Windows and Mac perspective, once configured and a share is setup you can view it in File Explorer/Finder... and work from it like any other local hard drive including opening, editing and saving documents to it.

Q: Is the weight really 83.2 pounds?

A: No. Not sure where that number came from but it is a couple of pounds at best

Q: Can multiple My Cloud Expert systems be on a common network ?

A: yes. just go in as the Admin and give them unique names

Q: How can increase the storage once the storage is full?

A: Hello Anna, We would like to inform you that to expand the storage you may need to replace all the internal drives to the higher capacity of the drives. Please refer to the link mentioned below to know about the drives : https://support-en.wd.com/app/answers/detailweb/a_id/21213/kw/internal%20drive%20compatibility -Need Help? Please see our "'Contact Us" page for information.