
Store and protect media with this My Cloud EX2 Ultra hard drive. This 12TB device lets you lets you access content remotely and use simple file-sharing options via the My Cloud smartphone app. By using this My Cloud EX2 Ultra hard drive's protection features, including 256-AES encryption and SmartWare Pro backup software, you control what you share.
Q: Can Plex be installed on this for some streaming?
A: Yes, Plex can be installed on this device.
Q: With the new operating system coming out, will this support the OS5 for this hard drive
A: Yes it has OS5 operating system and app
A: Hello Snappy, Please be informed that My Cloud EX2 ultra is an user serviceable device. You could change the internal drives of the device by yourself. If you want to mirror the drives then please configure the device to RAID 1 configuration so that if one drive fails then the data is protected in the other drive. For more information please refer to the link mentioned: https://support-en.wd.com/app/answers/detailweb/a_id/15992/~/2-and-4-bay-internal-drive-replacement-for-wd-my-cloud -Need Help? Please see our "'Contact Us" page for information.
Q: Can this drive be used to work on documents or is it primarily for storage?
A: From a Windows and Mac perspective, once configured and a share is setup you can view it in File Explorer/Finder... and work from it like any other local hard drive including opening, editing and saving documents to it.
Q: Is the weight really 83.2 pounds?
A: No. Not sure where that number came from but it is a couple of pounds at best
Q: Can multiple My Cloud Expert systems be on a common network ?
A: yes. just go in as the Admin and give them unique names
Q: How can increase the storage once the storage is full?
A: Hello Anna, We would like to inform you that to expand the storage you may need to replace all the internal drives to the higher capacity of the drives. Please refer to the link mentioned below to know about the drives : https://support-en.wd.com/app/answers/detailweb/a_id/21213/kw/internal%20drive%20compatibility -Need Help? Please see our "'Contact Us" page for information.
Q: Can you connect the device to a range extender?
A: undefined