About this item
You're excited to buy a new tablet — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original rechargeable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
If your tablet won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your tablet, we'll make things right. This includes a surge caused by a lightning strike.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name1-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400058161027
Search
Q: Questiondoes this exteneded warranty cover water damage(6 answers)
A: AnswerGeek Squad Protection is a Service Plan. If you purchase a plan that includes Accidental Damage from Handling, accidental spills would be covered. Complete submersion in water would not be completed. For example, spilling a small amount of soda onto the tablet would be covered, but dropping it into the bathtub would not be.Answered by FeyBBY
Q: QuestionMy laptop was accidentally dropped would my 1yr accident plan cover the fix ?(1 answer)
A: AnswerYes as long as it hasn't expired they will fix it more then once but if cant be fix they will replace it only onceAnswered by JanC
Q: QuestionCan i purchase device protection days after product purchase(1 answer)
A: AnswerYes you can you just have to find out how long do have to put the protection plan on your merchandiseAnswered by Ladybug
- A: AnswerThe full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. We should be able to help get your device sorted out. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
Answered by GeekSquadSupport
Q: Questiondoes this warranty cover setting up tablet and adding software?(2 answers)
A: AnswerI don't know, but I broke tablet's screen and they gave me a new one because the screen is more expensive than the whole tablet..but when I got my first tab it was in special, they gave me 50 dls gift card and when they gave me the new one because it wasn't on any discount, I had to pay the 50 dls difference plus I had to buy new insurance...Answered by Magda
- A: AnswerHi there. Thanks for reaching out to us about this. Generally with water damage on any electronic, it takes a little bit of time before it gets in and causes damage. It may be irreversible depending on the amount of water that actually got in. We'd be happy to take a look at this in the store and see what can be done. Please connect with your local Best Buy store to get started. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
- A: AnswerIt’s a one and done kind of thing. Once the product has been serviced, you’ve used the protection and that’s it.
Answered by Techmama2
- A: AnswerI bought a tablet for a 3yr old and returned it no questions asked other than do you have insurance
Answered by Tali
Review Summary
Rating 4.7 out of 5 stars with 3787 reviews
4.7Rating by feature
- 4.3Value
Rating 4.3 out of 5 stars
- 4.5Quality
Rating 4.5 out of 5 stars
- 4.6Ease of Use
Rating 4.6 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.