
Meet Level Lock+ with Apple Home Keys. Unlock with a simple tap of your compatible iPhone or Apple Watch, similar to how you would tap to pay for your groceries or buy a cup of coffee. Customize your settings for additional ways to lock and unlock your door, using a key card, your iOS or Android smartphone with the Level App, voice commands using Siri, or even a regular key. Level Lock+ looks just like a regular door lock, so you don't have to compromise on design. Share access using the Level App, where you can assign time-sensitive digital door keys to guests, family members, and even the dog walker so they can enter your home at your discretion. View the use of these keys from the app, change codes, cancel access, set up auto-lock and more. With a sleek matte black or satin nickel finish and a thoughtfully crafted design, Level Lock+ features all technology hidden within the lock itself—meaning nobody but you can tell that it's smart. AAA security rating means you can trust this smart door lock to hold up to the wear and tear that comes with everyday use without compromising your security. Easy installation with just a screwdriver. Simply confirm your door measurements and swap out the existing deadbolt on your door. Enjoy easy access to your home without sacrificing security and peace of mind.
Q: i purchased this level lock and when i opened the box the fobs were missing
A: Thanks for reaching out. I’m sorry for the confusion when opening your Level Lock. Depending on the specific Level Lock model and purchase configuration, some locks ship with key cards rather than key fobs. Our support team can quickly review your order details to confirm what should have been included and help resolve this for you. Please contact Level Support directly so we can assist further: Email: [email protected] Phone: 1-833-453-8354 Hours: Monday through Friday, 7 AM to 6 PM PT Saturday and Sunday, 7 AM to 3:30 PM PT When you reach out, please have your lock serial number available if possible. We’ll be happy to take a closer look and help get this sorted out.
Q: How do I reconnect with my phone
A: To reconnect your lock with your phone, you’ll need to open the Level app and follow the prompts to re-pair your device. If you previously removed the lock from your app, select “Add a Device” and follow the on-screen instructions to add it again. Make sure Bluetooth is enabled and that you’re near the lock during setup. If you need additional help, our support team will be happy to assist. You can reach Level Support by phone at (833) 453-8354 or by email at [email protected]. .
Q: Does it work with Samsung wallet nfc?
A: Thanks for your question! Level Touch and Level Lock+ only work with Level Key Cards and Key Fobs—they are not compatible with Samsung Wallet or other third-party NFC platforms. If you have any other questions or need help getting set up, our support team is happy to assist. You can reach us at [email protected] or 1.833.453.8354.
A: Thanks for reaching out! The Level Lock+ does not require Wi-Fi for basic functionality. It connects directly to your phone using Bluetooth, allowing you to lock and unlock using the Level app, Apple Home Key, or a physical key. If you'd like remote access through the Level app (when you're not nearby), you can use our accessory, Level Connect, which plugs into a standard outlet and connects your lock to Wi-Fi. Alternatively, if you're using Apple Home, a compatible Apple Home hub (like a HomePod or Apple TV) can enable remote control through the Apple Home app. If you have any questions or need help getting started, our support team is happy to help at [email protected] or by phone at 1-833-453-8354. Let us know how we can assist you further!
Q: Is this the version that supports Matter?
A: Thank you for your interest in Lock+ with Matter. At this time, Lock+ Matter is available exclusively through Level.co and Apple.com. https://level.co/smart-lock/lock-plus/matter/?finish=Satin%20Nickel
Q: Is this lock weather resistant?
A: Level Lock+ was built with strengthened metal alloys and has a IPX4 "splash-proof" water resistance rating (similar to Apple AirPods).
Q: Can anyone unlock this with voice assistant
A: It is compatible with Apple HomeKit for sure.
A: Only Level Lock+ works with Apple home keys.

Meet Level Lock+ with Apple Home Keys. Unlock with a simple tap of your compatible iPhone or Apple Watch, similar to how you would tap to pay for your groceries or buy a cup of coffee. Customize your settings for additional ways to lock and unlock your door, using a key card, your iOS or Android smartphone with the Level App, voice commands using Siri, or even a regular key. Level Lock+ looks just like a regular door lock, so you don't have to compromise on design. Share access using the Level App, where you can assign time-sensitive digital door keys to guests, family members, and even the dog walker so they can enter your home at your discretion. View the use of these keys from the app, change codes, cancel access, set up auto-lock and more. With a sleek matte black or satin nickel finish and a thoughtfully crafted design, Level Lock+ features all technology hidden within the lock itself—meaning nobody but you can tell that it's smart. AAA security rating means you can trust this smart door lock to hold up to the wear and tear that comes with everyday use without compromising your security. Easy installation with just a screwdriver. Simply confirm your door measurements and swap out the existing deadbolt on your door. Enjoy easy access to your home without sacrificing security and peace of mind.

Level Bolt (Matter) transforms your existing deadbolt into a advanced smart lock - without changing your keys, hardware, or the look of your door. Designed to be invisible and built for durability, Level Bolt installs inside your door, keeping your exterior hardware untouched while adding smart functionality. Built on the advanced Matter-over-Thread standard, Level Bolt integrates with Apple Home, Google Home, Alexa, and SmartThings (Matter hub and border router required). Access your home in multiple ways: with the Level Home app (iOS and Android), shared guest access, your original keys, or the optional Level Keypad (sold separately). Install it yourself in minutes using just a screwdriver. Level Bolt fits standard 2-3/8" and 2-3/4" backsets and includes everything needed for a smooth DIY setup. Powered by a hidden CR2 battery and engineered with a 6-stage stainless steel gearbox, Bolt delivers strength, discretion, and long-lasting performance - without compromising the style of your home.

Level Lock (Matter) is the smallest, most beautifully designed smart lock ever made. Engineered with invisible technology, it’s a complete smart lock solution built to simplify your every day. Level Lock offers Matter-over-Thread and Bluetooth connectivity for compatibility with major smart home platforms, including Apple Home, Google Home, Amazon Alexa, and SmartThings (hub required). With premium craftsmanship and AAA BHMA certification, Level Lock delivers best-in-class security, durability, and finish—without the bulk. Whether you control it through the Level Home app or integrate it with your smart home, Level Lock brings you smart access that stays out of sight and blends in beautifully. Add Level Connect Wi-Fi Bridge for remote connectivity and advanced app features. Lock and unlock your door from anywhere, manage codes and cards for guests, and get real-time activity history—without a subscription. Remote features vary by platform.

Meet Bolt Connect, the innovative smart bolt that seamlessly transforms your existing lock into a smart one. Level Bolt Connect discreetly integrates within your door, catering to those with unique lock designs or retrofitting needs for older homes. Effortlessly manage access with the Level App, granting permissions to friends, family, or guests instantly. Set expiry dates for added security and control. Unlock your door remotely and monitor real-time activity from anywhere with Level Bolt Connect's live feed feature, ensuring peace of mind no matter where you are. Featuring Level Connect for uninterrupted connectivity, unlike other Wi-Fi locks with limited battery life, it provides seamless access management, including guest invites, key code creation, and comprehensive activity logs. Reliability is paramount with Level Bolt Connect, offering multiple access layers—from Bluetooth to advanced remote connectivity and physical keys—ensuring you always have access. Seamlessly integrate with your preferred home automation app, such as Google Home, Apple Home, Ring, or Amazon Alexa, for enhanced automation and voice control. Even during power outages or unstable Wi-Fi networks, Bolt Connect stands strong, boasting multiple backup plans for unpredictable moments. Built to the highest security, durability, and finish standards, it undergoes rigorous testing, enduring 250,000 cycles or 135 years of average use. Level Bolt Connect is the smart choice for modern security needs—reliable, robust, and always ready.
| Pros for Level - Lock+ Smart Lock Bluetooth Replacement Deadbolt with Apple HomeKey/App/Key - Satin Nickel | |||
|---|---|---|---|
| There were no pros for this product— | There were no pros for this product— | ||
| Cons for Level - Lock+ Smart Lock Bluetooth Replacement Deadbolt with Apple HomeKey/App/Key - Satin Nickel | |||
| There were no cons for this product— | There were no cons for this product— | There were no cons for this product— |
Customers are impressed with the ease of use and installation of the Lock+ Smart Lock, frequently praising its sleek design and seamless Apple HomeKit integration. However, some users experienced issues with battery life and occasional unreliability, leading to concerns about the product's overall performance. The price point was also noted as a potential drawback for some consumers.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
The Level Lock is solid once it’s installed and running. The hardware setup is actually pretty easy, and the initial app setup isn’t bad either. The only real headache is connecting it to Apple Home. You have to use a bridge, you’re on a time limit during pairing, and the reset process isn’t clearly explained so you may end up doing trial-and-error to get it added. Overall, the lock itself works well, but getting it into Apple Home is definitely not as simple as they make it sound.
This review is from Level - Lock+ Smart Lock Bluetooth Replacement Deadbolt with Apple HomeKey/App/Key - Matte Black
Posted by DavidS
Bought the Level Lock+ Aug 9th, 2023 and I've just replaced the battery for the third time. Funny thing is that I checked the app yesterday (Nov 14th, 2023) and it did not indicate low battery life. Now today it shows critical, and my wife texted me to let me know she could not unlock the door. The door does not see that much traffic since it's only the wife and myself most of the time and we leave via the garage. If we check mail the door is on a 3 minute timer which is plenty of time to get our mail and be back in before it auto locks. We normally manually lock it once we're in instead of waiting the 3 minutes. The features are great when the lock is working. I don't normally carry physical keys on me. Just my car Key FOB which means if it dies while away for a walk I would have to enter via the garage since I'm not getting any type of alerts.
This review is from Level - Lock+ Smart Lock Bluetooth Replacement Deadbolt with Apple HomeKey/App/Key - Matte Black
Posted by ArgeallD
This will be the fourth smart lock that I've installed in my house, and I have to say that they get better and better. Whether you're installing it on a new door, or onto an existing door, you'll have everything you need to start and complete the installation. (Granted you have a bolt hole already. If not, time to make one before trying this) If you're installed a bolt lock before, you'll be familiar with how to lengthen the bolt itself in the event that the bolt isn't long enough to create a good anchor. The only challenge that I faced was connecting the internal motor with the bolt attachment, so it took about 10 minutes of drilling and chiseling out enough space for the motor to mate with the motor. Then you tighten a small screw that secures to two separate parts together. Once all of the hardware is installed, you download the level lock app and it walks you through the process. If you have an iPhone, you can also use the Homekit as your means of operating the lock. I like smart locks that look like regular deadbolt locks. The whole incognito design fits better than anything gaudy that stands out. The lock is powered by a CR2 battery, which is tiny and uncommon in most households. I don't know what the lifespan of one is, but it will probably last long seeing as how the lock itself isn't wi-fi enabled, and only works when activated. However, since it still uses Homekit, I think the battery life is still affected one way or the other. You can use your iPhone and Apple watch to lock and unlock simply by touching the lock. I find this extremely convenient. All in all, this is a great lock, so many options on the app, and through Homekit. I highly recommend this lock!
Posted by EthanH