About this item
Make sure to protect your new portable audio product. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.
If your portable audio product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
It's easy to get help when your product isn't working properly.
To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
Your product is well protected from many issues.
You're covered for failures from normal wear and tear (including a blown speaker), damage from a power surge, issues with Bluetooth connectivity, and more. Accidental damage isn't covered.
You can transfer your plan.
When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
If you have questions, we're always here to help.
Call us at 1-800-433-5778 with any questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name2-Year Geek Squad Product ReplacementBrandGeek Squad®
Other
Plan TypeGSPUPC400099982728
Search
- A: AnswerThanks for asking! Boxes and packaging are not needed for repair or replacement services.
Answered by GeekSquadSupport
- A: AnswerIm sure it should. They are waterproof up to 165 ft of water. Just take them in and tell them about the noise and volume and they will exchange them. Best Buy rocks at taking care of their customers
Answered by Grammylove
- A: AnswerThanks for your question! At this time, the Geek Squad Product Replacement plans start at time of purchase and, as such, run concurrent with the manufacturer's warranty in this case. The Geek Squad Product Replacement plan often does cover more than what the general manufacturer's warranty covers. The full terms and conditions for our plans can be reviewed any time at www.geeksquad.com/termsconditions.
Answered by GeekSquadSupport
- A: AnswerThe replacement plan is valid for one use. However, you can purchase a new protection plan upon product replacement.
Answered by JuggalotusJoe1
- A: AnswerThat is what a warranty is for if you purchase the warranty they should be able to replace it and if you can’t find the receipt and you made it on a credit card they should be able to look up the credit card and find the payment that you purchased it with
Answered by DGee
- A: AnswerHi there. Thanks for your great question. I'm sorry to hear about the speaker's clip breaking. We'd be happy to swap that out for you. To get started, please head into your local Best Buy and we'll work with you to get a replacement right there. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
- A: AnswerThe Geek Squad Protection is registered at time of purchase and you should have received an email regarding your protection plan after placing the purchase. The full terms and conditions for the plan can be reviewed any time at www.geeksquad.com/termsconditions. For assistance with transferring ownership, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Answered by GeekSquadSupport
Review Summary
Rating 4.8 out of 5 stars with 8386 reviews
4.8The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
2-Year Geek Squad Product Replacement
4 payments starting at
$10.00
with