ASUS - 15.6" 4K Ultra HD Touch-Screen Gaming Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1050 - 1TB SSD - Gun Gray

I wanted a laptop with a screen resolution that was better than my tablets. This is so much sharper than my old laptop, or even than my brand new iPad that boasts the fancy resolution. The processor is a big step up from my old AMD (which was great at the time I bought it) and having the 1TB SSD was a great plus for me. I have seen reports that it runs hot but I also saw that the bios needed to be updated and I have found that my laptop is running very cool and is so quiet! I also have the backlit keyboard which I like quite a lot (although I understand that it may not be included on newer models). The sound quality is also excellent! So, this is more laptop than I need too, but I wanted a laptop that made me smile every time I use it and doesn't need to be replaced in a year and a half. I am very pleased!

This is a great computer, I've have for 2 months now and it works very good for my needs. The only issue is it gets hot when running some games, Running 4k games in particular, switching to 1080p works to keep things cool. I got this when on sale for $999 is say it was a good deal.

Had it for almost a month now. Love it. Our old ASUS is 9, yes nine, years old and still works perfectly fine. Used it for home, light office work. We were/are on it 4-5x a week. We needed new one because doing a few more functions now. We love everything about the new one. Ease of use, speed, set up, keyboard, Windows 10, graphics, zooming, camera, all of it. Doesn't run hot at all. Battery life awesome. If you need a high quality computer that will last and not have issues, one for light office, home use, zooming, then this is it.

Got bored with Mac bookpro so wanted to move to windows ... super fast and all the features you ever wanted ...i bought this for regular work not for gaming ....

This laptop has performed wonderfully so far, without blemish. It has easy navigation, startup, and changing settings is clearly explained and easy to return to original setting. I have uploaded software without issues, and the touchscreen is very useful.

I didn’t go in looking for this particular computer but was impressed with the features it had. I am so happy I decided to get this model. Nothing but pleasant experiences so far.

Overall, this laptop is ideally a great product, and has really good processing features. However, I am a little disappointed with the hardware side of this product. Unfortunately, due to travel and limited padding (partially my fault on my part) that I provided to cushion my computer, the screen was significantly cracked and damaged during travel. Overall, this computer is very fragile, at least in terms of the screen. Part of this rating is also due to Best Buy's customer service, as I brought my computer for repair at a local Geek Squad repair center, and they took it and prepared a generic service repair order, shipped it, and it took them almost 2 months for them to tell me they couldn't fix it because they didn't have the part, so in the end they returned the computer back to me, still broken, as it was originally. Not sure why Best Buy is selling a computer, particularly high-end models, that they cannot support in terms of repairs. They also didn't want to provide me with any warranty or trade-in options, even though I had bought this computer fairly recent. Overall one of the worst services I've had with Best Buy.

I bought this product and it didn't take a month and it was already failing, the screen freezes for no reason, forcing me to turn it off and lose the information worked up to this moment. I have taken it several times by guarantee to Best Buy without a successful response, they examined the software, the hardware, and they cannot determine the reason, so they do not take any action, or change it for a new one, since then I have not been able to use it as I'd like. Bad service, bad purchase, bad product