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Microsoft - Surface Duo 2 5G 256GB (Unlocked) - Glacier

Model: 9BY-00001
SKU: 6478245
This item is no longer available in new condition. See similar items below
  • Key Specs
    • Screen Size: 8.3 inches (Size of the screen, measured diagonally from corner to corner.)
    • Carrier Compatibility: Verizon, AT&T
    • Built-in Storage: 256 gigabytes
    • Processor Model: Qualcomm® Snapdragon™ 888 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Phone Memory (RAM): 8 gigabytes (Random-access memory (RAM) temporarily stores data so that it can be accessed quickly. The size of the RAM determines how efficiently the phone can handle large amounts of information at once, such as switching between several open apps.)
  • General
    • Brand: Microsoft
    • Model Number: 9BY-00001
    • Product Name: Surface Duo 2 5G 256GB (Unlocked)
    • Color: Glacier
  • Display
    • Screen Size: 8.3 inches (Size of the screen, measured diagonally from corner to corner.)
  • Camera
    • Integrated Camera: Front, Rear
    • Front-Facing Camera: 12 megapixels
  • Network
    • Carrier: Unlocked
    • Carrier Compatibility: Verizon, AT&T
    • Network Connectivity: 5G (The manner in which a device sends data to another device over a long distance using a cellular network.)
    • Unlocked: true (Can be used with any carrier, typically by exchanging the phone's SIM card with another one compatible for the intended area of service. Can be used with a new or existing cellular service plan.)
  • Connectivity
    • Headphone Jack: false (The device features an interface that allows for the connection of headphones.)
    • Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
  • Power
    • Wireless Charging: false
  • Features
    • Model Family: Microsoft Surface Duo 2
    • Sensors: Ambient light sensor, Proximity sensor, Hall effect sensor, Fingerprint sensor (Detects stimuli such as heat, light, sound, motion, or pressure and responds accordingly by operating a control or initiating a function of the device.)
    • Built-in Storage: 256 gigabytes
  • Compatibility
    • SIM Card Size: Nano SIM, eSIM
    • Stylus Dock: None
  • Performance
    • Operating System: Android 11 (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
    • Processor Brand: Snapdragon
    • Processor Model: Qualcomm® Snapdragon™ 888 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
    • Phone Memory (RAM): 8 gigabytes (Random-access memory (RAM) temporarily stores data so that it can be accessed quickly. The size of the RAM determines how efficiently the phone can handle large amounts of information at once, such as switching between several open apps.)
  • Dimensions
    • Product Height: 5.71 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 7.26 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Depth: 0.21 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
    • Product Weight: 9.94 ounces (The out of box weight of the item.)
  • Certifications Listings & Approvals
    • EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
  • Warranty
    • Warranty - Parts: 1-year limited hardware warranty
    • Warranty - Labor: Not available
  • Other
    • UPC: 889842773422

Open two screens and discover limitless possibilities for apps, email, meetings, and calls that never leaves your side. Now with lightning-fast 5G,³ optimized audio in every mode, and new dynamic triple lens camera to capture, edit, and share moments. More than a phone, new dual-screen experiences for Microsoft 365 await, plus Xbox gaming, streaming, and every Android™ app in the Google Play store.¹

  • Connectivity powerhouse : Qualcomm Snapdragon 888 5G mobile platform with 8GB RAM delivers industry-leading innovations in 5G³, AI, gaming, and photography.
  • Compatible with GSM and some CDMA carriers, including AT&T and Verizon: Also compatible with GSM SIM Kits, including Cricket Wireless, Tracfone, Google Fi, Net10, H2O, AT&T Prepaid and Simple Mobile.
  • 5G Speed: Provides the fastest network speeds for downloading, uploading and streaming content like HD Video and Augmented or Virtual Reality.
  • 12.0 MP triple lens camera: Capture vibrant, high-quality photos and 4K video memories instantly across two screens with the new, dynamic triple-lens camera. View, edit, and effortlessly deliver them across your devices.
  • Dual PixelSense™ Fusion Displays: Two high-resolution 5.8” touchscreens open to 8.3”, and are more durable than ever before. You’ll be amazed by what you can see with more pixels and brighter screens.
  • Discover apps built for two screens : Enhanced apps¹ automatically span across both screens to light up new reading, gaming, music, video chatting, and entertainment experiences.
  • Apps work smarter on Surface Duo 2: Drag and drop to move images, text, files, and more between apps in a way that’s easy, smooth, and fast. Grab that to-do list. Plan your shopping. Drag a photo over to Outlook email.¹
  • Create your favorite combos with App Groups: Personalize Surface Duo 2 and do things your way by pairing and launching any two apps at the same time with one touch.
  • Next-level note-taking and sketching wherever you are: Pair Surface Slim Pen 2 with Surface Duo 2 for exceptional on-screen writing across Microsoft 365¹ apps on two screens.
  • Harness the power of 5G gaming : Immerse yourself in epic interactive stories and connect with friends anywhere, with virtually no lag, quicker load times, and an on-screen controller that’s always with you.
  • Thin, flexible, and designed to inspire : With a revolutionary 360° hinge that adapts to all the ways you get things done, wherever you are.
  • Surface Duo 2 adapts to you : Multiple modes change seamlessly – from Book to Compose to Tent mode – thanks to the revolutionary 360° hinge.
  • Optimized audio : Mode-aware audio adapts to every position, while improved noise cancellation, more mics, and beamforming technology ensure a fast, clear connection.
  • One-touch power on and sign in: Integrated power button and fingerprint reader let you dive right in.
  • Do more with two screens : Discover next-level multitasking that never leaves your side – apps, websites, photos, and Microsoft 365¹ – in a more immersive way with two high-resolution touchscreens.
  • Say goodbye to constant app switching: Open and see any two apps on each screen to easily compare or copy and paste content. Even pair and launch any two apps at the same time with one touch.
  • Stream entertainment anywhere: No WiFi necessary. Find your escape in a favorite TV show, sports, or movie streamed in a blink thanks to ultra-fast 5G³.
  • Connectivity powerhouse : Qualcomm Snapdragon 888 5G mobile platform with 8GB RAM delivers industry-leading innovations in 5G³, AI, gaming, and photography.
  • Compatible with GSM and some CDMA carriers, including AT&T and Verizon: Also compatible with GSM SIM Kits, including Cricket Wireless, Tracfone, Google Fi, Net10, H2O, AT&T Prepaid and Simple Mobile.
  • 5G Speed: Provides the fastest network speeds for downloading, uploading and streaming content like HD Video and Augmented or Virtual Reality.
  • 12.0 MP triple lens camera: Capture vibrant, high-quality photos and 4K video memories instantly across two screens with the new, dynamic triple-lens camera. View, edit, and effortlessly deliver them across your devices.
  • Dual PixelSense™ Fusion Displays: Two high-resolution 5.8” touchscreens open to 8.3”, and are more durable than ever before. You’ll be amazed by what you can see with more pixels and brighter screens.
  • Discover apps built for two screens : Enhanced apps¹ automatically span across both screens to light up new reading, gaming, music, video chatting, and entertainment experiences.
  • Apps work smarter on Surface Duo 2: Drag and drop to move images, text, files, and more between apps in a way that’s easy, smooth, and fast. Grab that to-do list. Plan your shopping. Drag a photo over to Outlook email.¹
  • Create your favorite combos with App Groups: Personalize Surface Duo 2 and do things your way by pairing and launching any two apps at the same time with one touch.
  • Next-level note-taking and sketching wherever you are: Pair Surface Slim Pen 2 with Surface Duo 2 for exceptional on-screen writing across Microsoft 365¹ apps on two screens.
  • Harness the power of 5G gaming : Immerse yourself in epic interactive stories and connect with friends anywhere, with virtually no lag, quicker load times, and an on-screen controller that’s always with you.
  • Thin, flexible, and designed to inspire : With a revolutionary 360° hinge that adapts to all the ways you get things done, wherever you are.
  • Surface Duo 2 adapts to you : Multiple modes change seamlessly – from Book to Compose to Tent mode – thanks to the revolutionary 360° hinge.
  • Optimized audio : Mode-aware audio adapts to every position, while improved noise cancellation, more mics, and beamforming technology ensure a fast, clear connection.
  • One-touch power on and sign in: Integrated power button and fingerprint reader let you dive right in.
  • Do more with two screens : Discover next-level multitasking that never leaves your side – apps, websites, photos, and Microsoft 365¹ – in a more immersive way with two high-resolution touchscreens.
  • Say goodbye to constant app switching: Open and see any two apps on each screen to easily compare or copy and paste content. Even pair and launch any two apps at the same time with one touch.
  • Stream entertainment anywhere: No WiFi necessary. Find your escape in a favorite TV show, sports, or movie streamed in a blink thanks to ultra-fast 5G³.
Whats Included
  • Surface Duo 2
  • USB-C Cable
  • Quick Start Guide
  • Warranty and Compliance Guide
  • SIM Ejector tool
  • Surface Duo 2
  • USB-C Cable
  • Quick Start Guide
  • Warranty and Compliance Guide
  • SIM Ejector tool

Q: is surface duo 2 compatible with t-mobile ?

A: Yes, it is. I'm currently using it with T-mobile. I'm also able to connect to T-Mobile's 5G network.

Q: I'm Thinking About Purchasing This Product. I Use Microsoft Office A Lot (NOT Office 365) Any Version. Is There An Office Program Pre-Installed Specifically Excel & Word? Do I Have To Buy Office 365?

A: The Surface Duo 2 has MS Office loaded and I can open and edit documents but if you want full functionality with the cloud and your other Office 365 account then you'll need to subscribe.

Q: will it work with t-mobile

A: Yes, this awesome phone works with t-mobile

Q: can you make or take phone calls without having to open the giant screen? can you do ANYTHING without opening the screen all the way? it looks like you cant do a thing without it being completely open..seems crazy, especially with small hands

A: Yeah, you need to open it to do anything useful. You can use hands free to answer calls, etc. I'd recommend a Wear OS device (smart watch) to bridge the gap as this phone isn't super fast to check notifications or a quick photo/post. Its definitely got a focus on productivity when the screens are open, which is cool, but it makes it less than practical for most use cases. You really have to want this dual screen form factor. Past that it's immensely useful. You can use the phone as a very very very expensive flashlight without opening it by double tapping the power button. So you can so SOMETHING without opening the screen :-). Maybe not that useful, but it's something right? haha

Q: does this phone work with boost mobile?

A: Works wit T-Mobile should work on boost.

Q: My Surface Duo for Verizon is a great device EXCEPT it does no support VoIP like the AT&T version. I am told by Microsoft that this is how Verizon specified the device be configured. DOES THE SURFACE DUO 2 FOR VERIZON ALLOW VoIP?

A: That's probably more of a question for Verizon.. but the phone does have a Wifi Calling feature in the settings menu you can enable. That does NOT mean it's supported by Verizon though! Carriers do control the configuration of devices that connect to their networks, and choose to enable some features and different sets of technologies they support on their networks. Long story short, if Verizon is not selling this phone or isn't in their BYOD list (which it isn't when I looked to see if it was for you) then likely it is not supported and may not work. I would recommend calling them. I can say when I used to be with Verizon I had a similar question on another phone, I think it was a Nokia Windows Phone at the time, and their tech support will tell you that they do not support all unlocked phones. They did have a list that would work but had the disclaimer that they did not all support all network features on them. So, the only way to know is to call them and ask about what calling features are supported on unlocked phones specifically this phone. Unless they've changed in the last few years, I can say if you want that kind of flexibility in a carrier, you may want to look at another carrier like ATT or Tmobile.

Q: Do you just take your sim card out of your phone and install it in the Duo and walk through set up to have mobile use and activation or do you need to take to verizon?

A: Got this a month ago and it was a breeze to set--up. Just pop the sim card from the old phone and inserted into the new unlocked Surface Duo 2. The setup walk through is the same as any phone you get directly from a carrier, without assistance from the carrier.