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Microsoft - Wireless Desktop 850 Keyboard and Mouse - Black

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Type notes and input data comfortably with this Microsoft Wireless Desktop 850 PY9-00001 keyboard, which features a 30' wireless range, quiet-touch keys and media shortcuts for intuitive control. The included mouse offers simple navigation.
$20.99
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    Microsoft - Wireless Desktop 850 Keyboard and Mouse - Black - Angle
    Microsoft - Wireless Desktop 850 Keyboard and Mouse - Black
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    Overview

    What's Included


    • 2 AAA alkaline batteries
    • Owner's manual
    • Wireless Desktop 850 Keyboard and Mouse

    Ratings & Reviews


    Overall Customer Rating:
    92% of customers would recommend this product to a friend (1762 out of 1936)

    Features


    109 keys

    Full-size keyboard with numeric keypad and quiet-touch keys allows you to type comfortably and input numbers with ease.

    Windows shortcut keys

    For easy access to commonly used functions. Media keys let you control music and video functions.

    30' wireless range

    Offers flexible connectivity.

    AES 128-bit technology

    Data encryption protects your information.


    Customer rating

    Rating 4.4 out of 5 stars with 1936 reviews

    91%
    would recommend to a friend

    Pros

    Cons

    • Rating: 1 out of 5 stars

      Not what I was expecting

      Posted
      JLY1021
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      This is my 4th time to purchase this product as it is something that I started giving all of the attorneys at my firm (they used to pick their own until we found this one which everyone agreed was great - especially ergonomically). So, out of all fairness, the product has been relatively stable & treated both me & my colleagues well in the past e.g. battery life is better than average -even if you habitually forget to turn off your mouse, it's a known quantity in that Microsoft & Best Buy manufacturer & distribute the product, respectively, & I've (we've) had zero issues as a law firm in terms of quick & easy installation, compatibility, or software malfunctions. The first (and only) time I have had an issue with this particular product was earlier this spring (2018) after an associate attorney of mine - for whom the product was purchased for - informed me of issues (discovered upon opening the box) that were isolated to the keyboard. To me, after inspecting the keyboard, it appears that the product was sold as new when in actuality it was an open-box return/sketchy exchange (there are no bar codes that I can find on the product...again, sketchy) that was not properly checked by staff before being put back out on the shelf for sale. I would consider this an anomaly, but I have a friend who made a purchase at Best Buy (prior to new executive management), & it wasn't until he was troubleshooting problems with Samsung that he was made aware (through their records/serial numbers) that the item has been refurbished & was not actually new, as warranted. Out of fairness to Best Buy, I won't get into specifics on this particular incident, but I will say it was significant & not the norm given the product type/investment. I will however double-check with him to see how things ended up, & I will amend this review if it turns out Best Buy ended up doing right by him (I think that says a lot when a company - large or small - admits to a mistake & rectifies it). That instills consumer confidence. In my case, I was missing batteries (they've always been included in the past) as well as a key belonging to the keyboard (B I think it was!). Anyway, I was unable to return the product due to health issues/constraints, so I essentially got stuck with a keyboard that ended up serving no utility whatsoever (it's still in the box). I get that it's only $20-something, but it's more about the time & frustration that it cost me - especially while being sick. To add to that, I spoke with a store associate who said I needed to return the item to the store I made the purchase at, which just didn't seem right...I inquired about shipping the product back, & I was told I would have to cover the costs out-of-pocket. To spend $10 on shipping for a $20 keyboard just doesn't make sense. Maybe I was talking to a new employee - who knows! 9 x out of 10 I would refer this product to a friend (which explains my answer below), but obviously not this time based on the product itself & the customer support.

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      "Microsoft Works"

      Posted
      T3inLA
      • My Best Buy® MemberMember

      I bought this hoping that it would work seamlessly with my Windows 10 based Lenovo 700 25ish, also purchased from Best Buy. This Microsoft combo package immediately created an IRQ value conflict and repeated blue screen of death/forced shutdown in my "easily upgradeable" Lenovo desktop system (emphasis on irony as nothing in the desktop is easily upgradeable) which resulted in a day of me restoring my computer and losing a week of work. It seems like the dongle forces the keyboard connection through a resource path that is in use by other system items and corrupted the kbdclass.sys driver, and the frequency of the dongle also seems to be perfect for messing with the wireless network card in the computer. After restoring my system to the previous week, and manually removing the proprietary Lenovo keyboard driver bloat in my file system and registry, and installing microsoft's mouse and keyboard service software and drivers, the combo worked for about half an hour. On updating Windows as the next step in getting my system right the computer rebooted and - despite working finally before the update - everything went kablooey again. I was ready to through the Keyboard off my third story balcony. Fortunately after.all of.that my insignia USB wired keyboard and kensington Bluetooth iPad keyboard both did work with my computer - so I could research a new wireless keyboard, proving that these problems were all related to the Microsoft 850. In short, plug this in to a new Lenovo, press a keyboard button, watch everything explode. Useful for taking revenge on Lenovo using enemies I suppose but not what I was hoping for. Shame because the price is right and the feel/size of the combo is nice. Returned to store the minute it opened the next day. I would not recommend this combo.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Could not say enough bad about this one.

      Posted
      Eric
      • Verified PurchaserVerified Purchase

      Actually I bought two of these, one for work and one for home. Both mice have the same problem. The mouse wheel has a mind of it's own and does not track correctly causing web pages to jump up and down repeatedly till I move the wheel. Also, a slow roll of the wheel and my commercial CAD software does not even perceive movement, YIKES! Often I move the mouse and it does not follow at first, but does catch up. Really freaky to see mouse moving with purpose on the screen and not on the desk. For some odd reason I kept hitting the CAPS lock key as I was typing. Was never an issue on any other kybd including the one I am typing on now. On top of my oddly timed (every time) fat finger issue with the kybd, the thing just never felt right while typing and well, I don't miss it. As luck would have it, the kybd and I got into a bit of a kerfuffle and I beat it to peaces on the desk then swept it all into the trash followed quickly and forcefully by the mouse. No joke BB, I will be there in a day or two to get a different kybd, already ordered a different mouse Over all, I would buy this for the step kids or for the mother-in-law and maybe even for the neighbor who refuses to mow his lawn. I would however NOT buy this for serious work, extended use or with the expectation that it be without issues.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Very satisfying keyboard/mouse

      Posted
      JaWa
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased this bundle to go with a Mac Mini I was setting up for someone else. I used it extensively during the system setup and found it went well beyond my expectations. First, the price was good. For less than $25 it's a keyboard AND mouse. While shopping I was expecting to pay that for each. Next, it's very sturdy. For the price I expected a flimsy product but it is well made. Typing is fast, both in using the solidly made keys and in response time to the system, and the mouse is very responsive. I preferred an IR device over Bluetooth because conflicting radio signals have made my bluetooth devices cut out while IR just worked. The same with this keyboard/mouse. The Mac Mini I set up to dual boot into MacOS and Windows 10. Being Microsoft products these devices integrated perfectly with Windows 10. The preset shortcut buttons were working as they should and the others were easy enough to map. Though not preset, mapping out the shortcut keys in MacOS was perfectly simple as well. There were no issues using mouse or keyboard in either operating system. Sometimes there are products out there that really surprise. This is one of those products. Anyone needing an everyday input solution with their computers I have to recommend this set. I am contemplating buying another as backup for my own dual boot Mac.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Keyboard OK, disappointing mouse

      Posted
      HumblePie
      • My Best Buy® MemberMember

      I was really excited to get this keyboard and mouse not only because of the great price, but it was one of a very few that had built in encryption. I soon found out why the price was so cheap. From first use, the mouse turned out to be the Achilles heel of this combination. It is by far the worst mouse I've ever used. The tracking is terrible when used on my bed from about 12 feet away (yes, I do have it on a flat surface, and I'm using a mouse pad), and I've got to constantly baby it to get the mouse pointer where I need it on the screen. I thought it was the original battery so I swapped in a new Duracell to no avail. I turned off the Microsoft mouse using its power switch and hooked up my other wireless mouse from Rosewill ($12) to see if it had the same problem, but it worked like a charm. I can literally use it on any fairly smooth surface with no tracking issues at all. My guess is that the Microsoft mouse is having communication issues because of the metal bedsprings, because when I use it on the edge of the bed close to the USB dongle, it works fine. Unfortunately, the keyboard suffers from some of the same interference, but not as bad. Maybe in the future Microsoft will get a better transmitter/receiver USB dongle, but until then I can't recommend this mouse/keyboard.

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      A Good Value On A "Natural" KB

      Posted
      jmpdgs
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      The good news is it works more or less flawlessly on 95% of the software I use every day. The fit and finish are good, the keyboard feels very good with a nice positive resistance and not too much noise and the wrist rest is spot on. The issues are very few and all centered around user programmable features. Simply stated, Logitech's format is not 100% compatible with the Microsoft base. This is not their fault, the base code is copywrite protected and forces Logitech to "work around" it. The bottom line is that many programs can't recognize the "translated" code and this becomes most apparent when attempting to add yet another layer of translation via use programmable keys on both the mouse and keyboard. All in all, this is very nicely designed and executed product that I would recommend to anyone looking for a good value on a "natural" style keyboard.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice Wireless Keyboard & Mouse Set

      Posted
      AlanInHouston
      • Top 250 ContributorTop 250 Contributor

      My HP keyboard failed after five years. I went to Best Buy, the Microsoft 850 Wireless Keyboard and Mouse set was on sale. Its glossy frame and light plastic construction give it a cheap and flimsy appearance. So, I was surprised and pleased at how nice it feels while typing. The legs give it a nice angle and hold it securely in position. The keys have a "cupped" top that makes it easy to keep your fingers in correct position. It feels like a premium quality keyboard, even if it does not look that great. It has a bit of a "clicky clacky" sound when you are typing fast so it might be a bit annoying to be in a room where five or ten people were all banging away on this keyboard at the same time. The wireless mouse is smooth and precise. I like having a power off switch to save the battery. The fact that batteries were included was a pleasant surprise. When the batteries need replacing, I will use lithium batteries. My guess is that the keyboard will run three or four years on lithium batteries, which is longer than I will have this computer. At the Best Buy sale price, this combination was a real bargain.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Wonderful Keyboard

      Posted
      kitt
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I had to replace my keyboard because my cat seemed to have shed hair all over and inside it. The keys just didn't work anymore (I used the saran like packaging the new keyboard came in to make a keyboard cover to protect it from cat hair.) I bought this new keyboard for entering data and for typing things into the computer. It was NOT purchased for gaming or anything more serious than day to day tasks. This keyboard has met all my expectations. The keys are easy to press and respond quite well. The keys themselves are spaced very well. The volume decrease and increase keys are really easy to use. The function keys at the top are better placed than most keyboards I have had. There is only a little area after the spacebar and the end of the keyboard which allows my hands to be placed exactly how I want them. There is a separate keypad for the numbers which allows me to speed up when I am typing numbers into Excel. There is a special key that I have never had on a keyboard before that brings up a calculator when you click on it. The keyboard does everything I need it to and is very inexpensive.

      I would recommend this to a friend




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