A:AnswerHello LewisB – You’ll want to get that checked out by an Autotech at your local store. It could be an issue with the radio itself, or with the installation. Please give your local Best Buy a call or visit to set up a time to get it checked out.
A:AnswerI got free installation on two radios they wont honor so your wasting your time this is all marketing hype no real level of protection dont trust them i am filing disputes and BBB complaints