Questions & Answers

Name: ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
Brand: ARRIS
SKU: 11391288
Price: 299.98 USD
Availability: SoldOut
Rating: 3.9 (664 reviews)

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Model:: G36; |
SKU:: 11391288

User rating, 3.9 out of 5 stars with 664 reviews.

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$329.00

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QuestionWhat is the maximum wired speed this modem router supports?
- Answer This modem router supports a wired speed of up to 4000 megabits per second.
This question and answer was generated by AI based on customer and product data.
QuestionWhat kind of internet security does the ARRIS SURFboard G36 offer?
- Answer The ARRIS SURFboard G36 uses AES, WPA, and WPA2 internet security protocols to help protect your information.
This question and answer was generated by AI based on customer and product data.
QuestionHow many LAN ports does the ARRIS SURFboard G36 have?
- Answer The ARRIS SURFboard G36 has four LAN ports.
This question and answer was generated by AI based on customer and product data.
QuestionDoes this device support DOCSIS 3.1?
- Answer Yes, the ARRIS SURFboard G36 is DOCSIS 3.1 compliant.
This question and answer was generated by AI based on customer and product data.
QuestionWhich internet service providers is this modem router compatible with?
- Answer This modem router is compatible with major U.S. Cable Internet Providers including Cox, Spectrum, Xfinity and many others.
This question and answer was generated by AI based on customer and product data.
QuestionIs this compatible with Xfinity?
Asked 4 years ago by Anonymous.
- Answer This product is compatible with Xfinity service. With the 2.5Gbps Ethernet port, this product supports the 1Gbps and higher plans.
  Answered 4 years ago by ARRIS SURFboard Team
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QuestionIs this a wireless gateway/modem or is it only for wired connections?
Asked 4 years ago by Anonymous.
- Answer This is gateway device - offering integrated DOCSIS 3.1 modem and Wi-Fi router.
  Answered 4 years ago by ARRIS SURFboard Team
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QuestionIs this device compatible with Optimum?
Asked 3 years ago by Gq.
- Answer Yes it is compatible with Optimum cable service.
  Answered 3 years ago by ocddave
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QuestionDoes this work for a landline/telephone connection that Xfinity offers?
Asked 3 years ago by BostonDave.
- Answer No, this item is not compatible with Xfinity Voice.
  Answered 3 years ago by ocddave
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QuestionDoes this unit support VOIP phone services such as Ooma?
Asked 3 years ago by jadapat.
- Answer Per documentation on vendor website: "Digital Voice Service Capability No"
  Answered 3 years ago by RonaldE
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Questionhow big of a home will this support or sq. ft outside the home?
Asked 3 years ago by distance.
- Answer There are many factors that contribute to the overall performance and reach of Wi-Fi. Therefore, it can be hard to provide exact square footage coverage capabilities. However, it has the latest Wi-Fi standard - Wi-Fi 6 - built in and should provide adequate coverage for most homes. If you have a very large home (greater than 4,000 sq ft) or an older home that has trouble getting Wi-Fi to most rooms, you may want to consider a modem and a separate mesh Wi-Fi system to ensure Wi-Fi in all areas of the home. Hope this helps.
  Answered 3 years ago by ARRIS SURFboard Team
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Questiondoes this device include a wifi router?
Asked 4 years ago by ktownbob.
- Answer Yes! This is an internet gateway that includes WiFi 6, the latest in wifi tech for high speed wireless networking! I recently upgraded to this and love it.
  Answered 4 years ago by ATaylor
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QuestionMy Xfinity speed has been upgraded from 400 Mbps to 600 Mbps. Does the Arris G36 support this higher speed?
Asked 4 years ago by immaculatespeed.
- Answer yes it does.
  Answered 4 years ago by Nito0890
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QuestionIs this modem compatible with google wifi mesh system?
Asked 2 years ago by Kim.
- Answer I think it is compatible with google wifi mesh. We have it setup with Deco wifi Mesh and it works good.
  Answered 2 years ago by Anonymous
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QuestionDoes this device have strong enough range for a 4555 square foot home?
Asked 4 years ago by Rosie.
- Answer No,my house is about 1500 sq ft and I don’t get wifi in my garage.
  Answered 4 years ago by Enrique
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QuestionCan I assign static IP addresses to particular devices (MAC addresses)? Thanks.
Asked 1 year ago by NickD.
- Answer Static IP address can be assigned to a particular device's mac address in the G36 Web Manager.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionIs this modem expandable?
Asked 1 year ago by sandlwall.
- Answer The G36 is a DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router combo. You may connect 3rd party wireless access points and network switches over Ethernet connection.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionIs this compatible with fiber optic internet Verizon or Frontier?
Asked 1 year ago by Anonymous.
- Answer The G36 is intended for major Cable Internet Providers. You can configure it into a Wi-Fi router for Fiber or DSL Internet service . The 2.5G Ethernet port will become the WAN port and connects to the Fiber ONT device.
  Answered 1 year ago by ARRIS SURFboard Team
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QuestionDoes this product work with wow cable?
Asked 2 years ago by Wesla.
- Answer The G36 is compatible with WOW! cable Internet.
  Answered 2 years ago by ARRIS SURFboard Team
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QuestionWe have entered user name and passcode on the printers manually and still can't get a NEW Canon printer or an old HP to connect wirelessly. What do you do to make the printer work via with the wi-fi this has? We can connect all other wifi devices.
Asked 3 years ago by CrisJoy.
- Answer I had a similar issue. I discovered the router defaulted to a security/encryption level that was different from my older wireless printer. Once I changed the security settings on the router to match printer, it connected immediately.
  Answered 3 years ago by Tbp1102
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Showing 1-20 of 111 questions

Questions & Answers

ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black

Q: QuestionWhat is the maximum wired speed this modem router supports?

Q: QuestionWhat kind of internet security does the ARRIS SURFboard G36 offer?

Q: QuestionHow many LAN ports does the ARRIS SURFboard G36 have?

Q: QuestionDoes this device support DOCSIS 3.1?

Q: QuestionWhich internet service providers is this modem router compatible with?

Q: QuestionIs this compatible with Xfinity?

Q: QuestionIs this a wireless gateway/modem or is it only for wired connections?

Q: QuestionIs this device compatible with Optimum?

Q: QuestionDoes this work for a landline/telephone connection that Xfinity offers?

Q: QuestionDoes this unit support VOIP phone services such as Ooma?

Q: Questionhow big of a home will this support or sq. ft outside the home?

Q: Questiondoes this device include a wifi router?

Q: QuestionMy Xfinity speed has been upgraded from 400 Mbps to 600 Mbps. Does the Arris G36 support this higher speed?

Q: QuestionIs this modem compatible with google wifi mesh system?

Q: QuestionDoes this device have strong enough range for a 4555 square foot home?

Q: QuestionCan I assign static IP addresses to particular devices (MAC addresses)? Thanks.

Q: QuestionIs this modem expandable?

Q: QuestionIs this compatible with fiber optic internet Verizon or Frontier?

Q: QuestionDoes this product work with wow cable?

Q: QuestionWe have entered user name and passcode on the printers manually and still can't get a NEW Canon printer or an old HP to connect wirelessly. What do you do to make the printer work via with the wi-fi this has? We can connect all other wifi devices.

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QuestionWhat is the maximum wired speed this modem router supports?

QuestionWhat kind of internet security does the ARRIS SURFboard G36 offer?

QuestionHow many LAN ports does the ARRIS SURFboard G36 have?

QuestionDoes this device support DOCSIS 3.1?

QuestionWhich internet service providers is this modem router compatible with?

QuestionIs this compatible with Xfinity?

QuestionIs this a wireless gateway/modem or is it only for wired connections?

QuestionIs this device compatible with Optimum?

QuestionDoes this work for a landline/telephone connection that Xfinity offers?

QuestionDoes this unit support VOIP phone services such as Ooma?

Questionhow big of a home will this support or sq. ft outside the home?

Questiondoes this device include a wifi router?

QuestionMy Xfinity speed has been upgraded from 400 Mbps to 600 Mbps. Does the Arris G36 support this higher speed?

QuestionIs this modem compatible with google wifi mesh system?

QuestionDoes this device have strong enough range for a 4555 square foot home?

QuestionCan I assign static IP addresses to particular devices (MAC addresses)? Thanks.

QuestionIs this modem expandable?

QuestionIs this compatible with fiber optic internet Verizon or Frontier?

QuestionDoes this product work with wow cable?

QuestionWe have entered user name and passcode on the printers manually and still can't get a NEW Canon printer or an old HP to connect wirelessly. What do you do to make the printer work via with the wi-fi this has? We can connect all other wifi devices.