Questions & Answers

Name: ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black
Brand: ASUS
SKU: 4415300
Price: 949.99 USD
Rating: 4.3 (546 reviews)

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black

Model:: Q552UB-BHI7T12; |
SKU:: 4415300

User rating, 4.3 out of 5 stars with 546 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 41-58 of 58 questions

Ask a Question

QuestionWill a digital pen work?I am pretty sure a stylus will work. I am interested in a pen with functions that can do things like erase or color change.
Asked 9 years ago by Anonymous.
- Answer I use a stylus with mine that works well with sketch up. A bluetooth stylus should work pretty well.
  Answered 9 years ago by Swamp
  Answer this question
QuestionHow to make a rescue disk for Windows 10I want to use a USB to make a boot disk. How can I do this? When I research this it says the drive is partitioned and you do not need to create one. But I want a separate one in case both are corrupted.
Asked 9 years ago by Florida Road Runner.
- Answer In settings->updates there is a back up and restore option. You can create a full backup image ( ghost copy ) of computer, system restore, and a few other options.
  Answered 9 years ago by Chris
  Answer this question
QuestionCan you Game Comfortably on this?My Custom Build Desktop Gaming Computer Died on me motherboard and my Titan X went out sense both of those are some serious Cash i decided to go buy a laptop sense i need one for college anyways. well i ran into this one at Best Buy and started asking questions the Employee Help of course but he technically never tried it so of course didn't want me to really attempt it with out looking into it granted i may know my Desktop Pc but i don't understand nor really tried to get into Laptops... my mainly Question is. "I play DayZ Standalone its my highest / Biggest game i play could this hand Play DayZ StandAlone?" the Requirements all are under this Pc (Meaning the Laptop Passes the Requirements) But i was told Laptop Gaming and Desktop Gaming is two Different Areas
Asked 9 years ago by NickName007.
- Answer Yes, the laptop runs dying light which is more graphically intensive in my opinion.
  Answered 9 years ago by techdad
  Answer this question
QuestionHDD/SSD upgradeThe screws on the back come out fairly easily, but something seems to be keeping the back plate stuck in the middle of the laptop. All edges come up cleanly...just the middle doesn't. Don't want to damage or bend the back plate. Is there a screw I'm missing somewhere near the middle? There's no documentation anywhere on this thing, including ASUS website, and upgrades aren't in the manual.
Asked 10 years ago by Anonymous.
- Answer This machine is NOT consumer friendly, Asus doesn't support any user modifications. You must send it into Asus to have anything done on it. Or your warranty is void:P Blah blah blah.
  Answered 9 years ago by Vertigo5012
  Answer this question
QuestionStylus for this computerCan you recommend a stylus with a small point for this computer? Thank you, Rebecca Blackmore
Asked 10 years ago by Anonymous.
- Answer I'm not quite getting your question. Please provide additional information. Thanks
  Answered 10 years ago by Julie81155
  Answer this question
QuestionAsus AnswersI noticed that Asus has responded to a couple of these questions. Where is the Asus "voice" and response for some of the other more critical conversations and questions? Asus we would like to hear from you.
Asked 10 years ago by Anonymous.
- Answer The "voice" your referring to is Cortana, the personal assistant. She is not programmed to answer any complex or critical questions She in turns, direct you to a website referring to your question for the possible answer.
  Answered 10 years ago by Julie81155
  Answer this question
QuestionChanging from HDD to SSD QuestionI am not computer savvy. Please advise if when you replace the HDD to SDD to eliminate the crackling sound of the Hard Drive spinning, do you lose the TB storage space? Is this an easy swap or done by a computer professional?
Asked 10 years ago by Anonymous.
- Answer SSD's are more expensive per gigabyte or terabyte than HDDs, but if you're willing to spend the money you can get an SSD to match the capacity of your original HDD. If you aren't computer savvy I would not recommend attempting it yourself. The physical swap is very easy, but getting your data from the old HDD to the new SSD will require some savvy.
  Answered 10 years ago by Shayne
  Answer this question
QuestionSound SystemI haven't been able to find a full review on this new ASUS, maybe someone here can help me out. I would like to know if the sound quality is good with this laptop. Does it have a premium sound system, and if so, how would you rate the speaker quality? Thanks! : )
Asked 10 years ago by tekkie.
- Answer The sound is very good. It even comes with an external subwoofer. I was impressed with the sound right off the bat.
  Answered 10 years ago by note
  Answer this question
QuestionHDMI 2.0Will this laptop model have an HDMI 2.0 output instead of 1.4? Otherwise is there another way to transmit 4K externally to a television at 60HZ? I have the previous model (Q551LN-BBI7T09) and can only transmit 4K at 30HZ to my TV.
Asked 10 years ago by AdAd.
- Answer Most of these laptops are still integrated with HDMI 1.4. Probably the 4K laptops should have HDMI 2.0 because it's 4K already.
  Answered 10 years ago by quocvu12
  Answer this question
QuestionAvailable in-store or on-line?So how long is "coming soon"? Will it be on-line only or will it be in-store too so we can see/touch/etc prior to ordering?
Asked 10 years ago by Chuck.
- Answer My Store had this is stock and was able to pick it up right away.
  Answered 10 years ago by PCMOM
  Answer this question
QuestionAsus - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum BlackWhen will this computer be available for store pickup? Model: Q552-UB-BHI7T12
Asked 10 years ago by Lana.
- Answer I bought the laptop your referring to on 12/10/15 at Best Buy
  Answered 10 years ago by Julie81155
  Answer this question
QuestionWhat is the screen resolution?
Asked 9 years ago by CHARLES.
- Answer 1920x1080p
  Answered 9 years ago by Chris
  Answer this question
QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?
Asked 9 years ago by Kris.
- Answer Click on the icon that is next to the time and date that is the lower right of the screen. Next a settings box will pop open. Now click on the System icon. You should now be on Display and to the right you should see Customize your display at the top. Now scroll down until you see Multiple displays, right under them you will see a drop down menu. It shows "Duplicate these displays" click on that and click on "Extend these displays". Now click on Apply, then click and hold the top of the app you want to move. Just move your mouse to the right and you have your duel display.
  Answered 9 years ago by BinaryMan
  Answer this question
QuestionIs the battery replaceable?
Asked 9 years ago by Anonymous.
- Answer The battery is not consumer replaceable, you must send it back in to Asus.
  Answered 9 years ago by Vertigo5012
  Answer this question
QuestionWhy is there no DVD playback software included with this laptop?
Asked 10 years ago by Quoc Vu.
- Answer Windows Media Player can play DVD's. It is included with WIndows 10 on all devices including this one. If you are having trouble or do not like Windows Media Player, download VLC player from www.videolan.org
  Answered 10 years ago by Shayne
  Answer this question
QuestionCrackling soundIs anyone else getting the constant crackling sound from the right side of the computer as in Lana's review of 11/20/15? (Please read.) Please reply either way.
Asked 10 years ago by TJ.
- Answer I can't answer about Lana's review (link?) but it appears to be regular hard drive sounds, possibly amplified by the aluminum case. The sounds aren't that loud to me, a cat purring in my lap easily drowns the sound out.
  Answered 9 years ago by computerspecialist
  Answer this question
QuestionIs this computer good for gaming?Could I potentially play a game like Fallout 4 on Medium - high settings?
Asked 10 years ago by Rain.
- Answer This PC can be upgraded with an external graphic card, with 12GB memory and i7 2.5ghz processor, it packs a punch!
  Answered 9 years ago by gabrielfka
  Answer this question
QuestionKey pad backlit?Is the key pad backlit?
Asked 10 years ago by Mike.
- Answer Yes, the keyboard and number pad are backlit, and you can choose the brightness of the backlight.
  Answered 9 years ago by computerspecialist
  Answer this question

Showing 41-58 of 58 questions

Questions & Answers

ASUS - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum Black

Q: QuestionWill a digital pen work?I am pretty sure a stylus will work. I am interested in a pen with functions that can do things like erase or color change.

Q: QuestionHow to make a rescue disk for Windows 10I want to use a USB to make a boot disk. How can I do this? When I research this it says the drive is partitioned and you do not need to create one. But I want a separate one in case both are corrupted.

Q: QuestionStylus for this computerCan you recommend a stylus with a small point for this computer? Thank you, Rebecca Blackmore

Q: QuestionAsus AnswersI noticed that Asus has responded to a couple of these questions. Where is the Asus "voice" and response for some of the other more critical conversations and questions? Asus we would like to hear from you.

Q: QuestionChanging from HDD to SSD QuestionI am not computer savvy. Please advise if when you replace the HDD to SDD to eliminate the crackling sound of the Hard Drive spinning, do you lose the TB storage space? Is this an easy swap or done by a computer professional?

Q: QuestionSound SystemI haven't been able to find a full review on this new ASUS, maybe someone here can help me out. I would like to know if the sound quality is good with this laptop. Does it have a premium sound system, and if so, how would you rate the speaker quality? Thanks! : )

Q: QuestionHDMI 2.0Will this laptop model have an HDMI 2.0 output instead of 1.4? Otherwise is there another way to transmit 4K externally to a television at 60HZ? I have the previous model (Q551LN-BBI7T09) and can only transmit 4K at 30HZ to my TV.

Q: QuestionAvailable in-store or on-line?So how long is "coming soon"? Will it be on-line only or will it be in-store too so we can see/touch/etc prior to ordering?

Q: QuestionAsus - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum BlackWhen will this computer be available for store pickup? Model: Q552-UB-BHI7T12

Q: QuestionWhat is the screen resolution?

Q: QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?

Q: QuestionIs the battery replaceable?

Q: QuestionWhy is there no DVD playback software included with this laptop?

Q: QuestionCrackling soundIs anyone else getting the constant crackling sound from the right side of the computer as in Lana's review of 11/20/15? (Please read.) Please reply either way.

Q: QuestionIs this computer good for gaming?Could I potentially play a game like Fallout 4 on Medium - high settings?

Q: QuestionKey pad backlit?Is the key pad backlit?

QuestionWill a digital pen work?I am pretty sure a stylus will work. I am interested in a pen with functions that can do things like erase or color change.

QuestionHow to make a rescue disk for Windows 10I want to use a USB to make a boot disk. How can I do this? When I research this it says the drive is partitioned and you do not need to create one. But I want a separate one in case both are corrupted.

QuestionStylus for this computerCan you recommend a stylus with a small point for this computer? Thank you, Rebecca Blackmore

QuestionAsus AnswersI noticed that Asus has responded to a couple of these questions. Where is the Asus "voice" and response for some of the other more critical conversations and questions? Asus we would like to hear from you.

QuestionChanging from HDD to SSD QuestionI am not computer savvy. Please advise if when you replace the HDD to SDD to eliminate the crackling sound of the Hard Drive spinning, do you lose the TB storage space? Is this an easy swap or done by a computer professional?

QuestionSound SystemI haven't been able to find a full review on this new ASUS, maybe someone here can help me out. I would like to know if the sound quality is good with this laptop. Does it have a premium sound system, and if so, how would you rate the speaker quality? Thanks! : )

QuestionHDMI 2.0Will this laptop model have an HDMI 2.0 output instead of 1.4? Otherwise is there another way to transmit 4K externally to a television at 60HZ? I have the previous model (Q551LN-BBI7T09) and can only transmit 4K at 30HZ to my TV.

QuestionAvailable in-store or on-line?So how long is "coming soon"? Will it be on-line only or will it be in-store too so we can see/touch/etc prior to ordering?

QuestionAsus - 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 1TB Hard Drive - Aluminum BlackWhen will this computer be available for store pickup? Model: Q552-UB-BHI7T12

QuestionWhat is the screen resolution?

QuestionHow do I hook up dual monitors with different applications on each screen.This laptop only has 1 HDMI port and no other ports, I dont know how to run dual screens each with a different application? Is this possible?

QuestionIs the battery replaceable?

QuestionWhy is there no DVD playback software included with this laptop?

QuestionCrackling soundIs anyone else getting the constant crackling sound from the right side of the computer as in Lana's review of 11/20/15? (Please read.) Please reply either way.

QuestionIs this computer good for gaming?Could I potentially play a game like Fallout 4 on Medium - high settings?

QuestionKey pad backlit?Is the key pad backlit?