Questions & Answers

Q: QuestionWhat is the response time of this monitor?

• A:Answer The response time is 0.03 milliseconds.

Q: QuestionWhat type of OLED technology does this monitor use?

• A:Answer This monitor uses QD-OLED technology.

Q: QuestionWhat is the refresh rate of this monitor?

• A:Answer The refresh rate is 240Hz.

Q: QuestionWhat connectivity options does this monitor offer?

• A:Answer It includes DisplayPort 1.4, HDMI 2.1, USB-C (with DisplayPort Alt Mode and 90W Power Delivery), a USB hub, and an earphone jack.

Q: QuestionDoes this monitor have built-in speakers?

• A:Answer No, this monitor does not have built-in speakers.

Q: QuestionHow does the ASUS OLED Care+ feature work?

• A:Answer ASUS OLED Care+ uses a Neo Proximity Sensor to detect when a user is away and switches the monitor to a black screen to reduce burn-in risk.

Q: QuestionWill this monitor do 4k at 240 Hz?

Asked 1 year ago by Anonymous.

• A:Answer The ASUS XG27UCDMG does support 4K resolution at 240 Hz, making it ideal for gaming and incredible visuals.

  Answered 11 months ago by ASUS Answers

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionI just bought this monitor and after reading the instructions I am very confused as to where the screws are for using the vesa adapter to attach to my monitor arm. Can someone please let me know where the screws are?

Asked 7 months ago by kshen123.

• A:Answer The screws are in the back of the monitor already, where the vesa mount goes, just unscrew them and use them to mount your monitor arm.

  Answered 5 months ago by Reviews4ViewsVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionIs the screen glossy or mate?

Asked 1 year ago by MeloG7.

• A:Answer The screen is glossy.

  Answered 8 months ago by JimmyVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionCan I downscale on this monitor without quality lost? is there a dual mode? (4k-1440p)

Asked 8 months ago by Kylos.

• A:Answer This monitor does not support dual mode. However, if you're using it with a pc. You can set the resolution to 1440p in Windows and the monitor will display that. However, the picture quality will be worse than native 1440p monitors since the pixels on this 4k monitor will be stretched in an odd way trying to display 1440p. If you don't have the specs to power 4k then maybe look at mini led 1440p monitors, as native 1440p oled monitors have horrible text fringing.

  Answered 8 months ago by JimmyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHi, yesterday, I bought this monitor but I couldn’t install firmware update on it. I did everything by instructions and it was useless.. Can you guys please help me with that?

Asked 8 months ago by AbdushukurI.

• A:Answer Connect the monitor to your pc via the included usb b to usb A cable then try downloading and installing the latest firmware by following the instructions. It worked without issues on my end.

  Answered 8 months ago by JimmyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs this able to be mounted on a wall or mounted on an arm?

Asked 9 months ago by Nerdeez.

• A:Answer Yes, this monitor can be mounted on a wall or an arm ss it supports 100mmx100mm vesa mount.

  Answered 8 months ago by JimmyVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWhat is the hdr rating?

Asked 3 months ago by Dann.

Q: QuestionDoes it have hdmi 2.1

Asked 4 months ago by JeffreyD.

• A:Answer Yes it’s listed in the specs

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this monitor function well as a TV?

Asked 7 months ago by KG.

• A:Answer Yes 27” is quite large for a panel for medium to close viewing distance. Definitely not for a far view like laying in bed. The oled provides a great viewing experience.

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this good for a Xbox series X

Asked 1 year ago by Ivan.

• A:Answer Yes as it support hdmi 2.1 which allows for better output settings and higher refresh rates.

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionIs this monitor G-Synch and FreeSynch compatible or native FreeSynch and G-Synch compatible. What I'm trying to say is if this monitor is better for FreeSynch Graphic Cards or G-Synch Graphic Cards or it doesn't really matter.

Asked 1 year ago by Cigarjohn.

• A:Answer It is g sync compatible.

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionDoes this monitor have Dolby Vision?

Asked 1 year ago by Dave.

• A:Answer No this is the strix model. The swift model has Dolby

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: Questiondoes this monitor have 2k 480 hz?

Asked 1 year ago by chillguy.

• A:Answer Yes it is 4k but only 240hz max

  Answered 4 months ago by FranciscoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)