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8 Questions & 35 Answers
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  • Question
    Can you program this from anywhere?   (8 Answers)

    By Anonymous March 22, 2016.

    Answers
    • Best 
      Answer

      You can add a passcode from anywhere if you also have the August Connect (this allows you to access the lock over the internet). Other than that, you just need to be within distance of the lock so that the lock can know it is supposed to accept that code.

      By Kawaiiwolf March 28, 2016.

    • Question
      Does this light up in any way? How can it be seen in the dark?   (3 Answers)

      By reefaroo July 30, 2017.

      Answers
      • Best 
        Answer

        it has a nice red backlight. however it doesn't come on until you press a button. this has been an issue for me due to hitting the wrong number to turn the light on. it takes a solid 30 seconds for it to reset to put the right number in.

        By Jason August 4, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is there a backup to open the lock if the batteries die?   (4 Answers)

      By notconfused August 4, 2017.

      Answers
      • Answer

        I do not believe so, unfortunately.

        By ElHe August 18, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      How many codes can you have at one time? I am looking to add something similar to my business for employees.   (3 Answers)

      By Codes December 27, 2016.

      Answers
      • Answer

        I have not found a limit yet to the number of codes that you can have

        By TechMogul June 16, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Can this weather a Michigan winter? I would like to use it on the back door with the keypad outside. Is it weather resistant?   (3 Answers)

      By Curious November 22, 2016.

      Answers
      • Answer

        per august website: Yes, the August Smart Keypad is designed and tested for outdoor use. The operating temperatures that we have tested in are: Operating Temperature: -13 to 122 Fahrenheit (-25℃ to 50℃) Storage Temperature: -22 to 140 Fahrenheit (-30℃ to 60℃) Operating Humidity: 0 to 95%

        By mikepro July 28, 2017.

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        • My Best Buy® Member
    • Question
      How often do you need to change the batteries?   (5 Answers)

      By Trandeva September 2, 2016.

      Answers
      • Answer

        In practice I have found it prudent to change the AAA batteries (2) every month ...likely to be less frequent if you put the unit into power saving mode.

        By TechMogul June 16, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      How do you install?   (5 Answers)

      By Anonymous June 8, 2016.

      Answers
      • Answer

        It comes with hardware to mount it to a wall. Simple and easy. Either use the sticky industrial tape it comes with or use the small wall anchor provided. There is a feature in the August app to activate the keypad and set up a few pass codes! Simple!

        By Alan December 3, 2016.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      does this come in any other color?   (4 Answers)

      By jj April 27, 2016.

      Answers

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