Questions & Answers

Q: QuestionHow long can the battery last in this doorbell?

• A:Answer The battery can last up to two years with Energizer lithium batteries.

Q: QuestionCan I connect this doorbell to existing doorbell wiring?

• A:Answer Yes, you can connect the video doorbell to existing wiring.

Q: QuestionDoes this doorbell work with Alexa devices?

• A:Answer Yes, this doorbell works with Alexa-enabled devices.

Q: QuestionWhat is the camera resolution of this doorbell?

• A:Answer The camera resolution is 1440 x 1440.

Q: QuestionWhat kind of batteries does the doorbell use?

• A:Answer The doorbell uses three AA Energizer lithium batteries.

Q: QuestionDoes this video doorbell have night vision?

• A:Answer Yes, this video doorbell has infrared night vision.

Q: QuestionWhat kind of storage does this doorbell use?

• A:Answer This doorbell uses cloud storage.

Q: QuestionIs this a second generation video doorbell?

• A:Answer Yes, this video doorbell is a second generation smart security doorbell.

Q: QuestionCan I hear and speak through the Blink app?

• A:Answer Yes, you can hear and speak through the Blink app using the two-way talk feature.

Q: QuestionDoes the system include a sync module?

• A:Answer Yes, the system includes a Sync Module Core.

Q: QuestionDoes this video doorbell work with Alexa?

• A:Answer Yes, this video doorbell works with Alexa-enabled devices.

Q: QuestionHow long does the battery last on this doorbell?

• A:Answer The battery can last up to two years with three AA Energizer lithium batteries.

Q: QuestionDoes this doorbell require existing doorbell wiring?

• A:Answer The video doorbell can be installed wire-free or connected to existing doorbell wiring.

Q: QuestionDo you have to purchase a subscription to operate?

Asked 7 months ago by Fred.

• A:Answer Not entirely , the subscription is so you can get extra motion clips. Basically just a storage cluster I wouldn’t get it personally

  Answered 7 months ago by Kydatmf31Verified Purchase

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Q: QuestionCan the device be placed outside under sun, rain, and freezing temperatures?

Asked 6 months ago by RAFA.

• A:Answer Hello Me and thank you for your question! The Blink Video Doorbell is rated IP-54 weather resistant to rain, dust, cold and heat, within typical limits. It can operate between -4° to 113° F (-20° to 45° C). While the doorbell is water resistant, it is not meant to be immersed in water. Hope this helps! Have a great day!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: QuestionHow many phones can I connect through doorbell?

Asked 6 months ago by Savo.

• A:Answer You may be signed into the same Blink account on as many mobile devices as you'd like.

  Answered 6 months ago by Blink

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Q: Questioni just installed mine, but i can only hear what the person is saying outside but when i talk back they cant hear anything what i am saying. Does anybody knows what could the problem be?

Asked 7 months ago by Hello.

• A:Answer Hello and thank you for your question! On the live view for the Blink Video Doorbell, the microphone is automatically muted. You need to tap and hold the icon on the screen to talk though the Doorbell. Hope this helps! Have a great day!

  Answered 7 months ago by Amazon Devices Customer Support

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Q: Questioncan more than one person be on the blink account

Asked 1 week ago by Anonymous.

• A:Answer Hello! The short answer is yes, but Blink handles this differently than many other security systems. Unlike apps that let you "invite" a guest with their own email address, Blink currently requires everyone to log in using the same master credentials. Here is the breakdown of how "shared" access works on a Blink account: 1. The Shared Login Method To give a family member or partner access, they must download the Blink app and sign in with your email and password. Verification: When they sign in for the first time, Blink will send a multi-factor authentication (MFA) code to the primary account holder's phone or email. You will need to give them that code to authorize their device. Trust Device: Once they enter the code, they can select "Trust this device" so they don't have to ask you for a code every time they open the app. 2. Multi-Client Live View As of 2026, Blink supports Multi-Client Live View. This means up to five people logged into the same account can view a live stream from the same camera simultaneously. This is great for households where multiple people might want to see who is at the door at the same time. I hope that this helps!

  Answered 5 days ago by Amazon Devices Customer Support

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Q: QuestionWhen rung can it be heard any part of the house without a chime placed inside the house. Also can it be stuck on the wall without boring holes in the wall.

Asked 1 month ago by gail30.

• A:Answer yes

  Answered 1 month ago by BradHVerified Purchase

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