A:AnswerDepending on the exact status of your MacBook and it's hard drive there is a chance we will be able to transfer your data. That said, we wouldn't want to make any promises without checking out your computer in-person. You can visit us online at www.geeksquad.com/schedule to schedule a time to speak with an Agent at the store about this.
A:AnswerWe love to hear that you want to take advantage of our Trade-In Program. Through this program, we accept a variety of products. You can check any product you are interested in trading-in via our Trade-In Program Estimator at this link, here: https://tradein.bestbuy.com/client/#/catalog
A:AnswerI just took my 15 year old desktop computer in to Best Buy and they pulled all of my pictures and data off of it and put it on a thumb drive for me. Took them a half day. Had it back same day. Customer service was great.
A:Answerthe geek squad will charge you a flat fee of $100 to do that. I regret paying them to do so. I would suggest using a small computer repair business. They are generally more reasonable
A:AnswerNo one can make a computer run faster..unless there is an obvious virus acting. Perhaps the amount of files etc require more RAM. As far as getting files back onto the laptop, go back in and ask for help.
A:AnswerIf you have a Geek Squad service account go to Geek Squad chat; if not, go to your closest Best Buy store. I bet either will result in you getting done what you need/want done. I wouldn't/won't be without any account; it's so easy to get things done AT HOME without going to a store.
A:AnswerHi Deltre – We may be able to help you out with this, depending on the state of your hard drive. Please head on over to www.geeksquad.com/schedule to set up a reservation to visit your local Best Buy for a free consultation. They can check it out and see if it’s something that looks like we can help you out with.
A:AnswerIf the data is recoverable they can do it and load it to your new My Cloud.
Just call them at your nearest Best Buy store and they will tell you if they can or cannot.
