Questions & Answers

Q: QuestionIs the monitor ENERGY STAR certified?

• A:Answer This monitor is ENERGY STAR certified.

Q: QuestionDoes the monitor have a built-in webcam?

• A:Answer This monitor does have a built-in webcam.

Q: QuestionWhat is the response time of the monitor?

• A:Answer The response time is 5 milliseconds.

Q: QuestionWhat is the refresh rate of the monitor?

• A:Answer The refresh rate of this monitor is 120Hz.

Q: QuestionCan the monitor be wall mounted?

• A:Answer This monitor can be mounted on the wall.

Q: QuestionHow is the volume controlled from the built-in speakers? Can it be controlled from the keyboard of my Mac mini?

Asked 1 year ago by pfsmd.

• A:Answer As long as the keyboard works in Windows, it will be able to adjust the system volume.

  Answered 1 year ago by Joy Systems

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Q: QuestionWhat are the connectivity cables included in the box ?

Asked 1 month ago by JellyRoll.

• A:Answer 1x Power cable, 1x DP-to-DP cable (1.8m), 1x USB 3.2 Gen2 Type C-to-C cable (1.0m), 1x USB 3.2 Gen1 Type A-to-B upstream cable (1.8m).

  Answered 1 month ago by YourDellTeam

  
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Q: QuestionDoes this monitor have a microphone?

Asked 2 months ago by Jo.

• A:Answer Yes, it includes Microphone.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionWhat is the resolution of the built-in camera?

Asked 2 months ago by CuriousGeorge.

• A:Answer The Monitor features 1x 4MP RGB + IR 2K camera at 30 fps (FHD at 60 fps)

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionCan I use this monitor with my MacBook Pro?

Asked 3 months ago by Anonymous.

• A:Answer Yes, you can use this Dell monitor with a MacBook Pro.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionDoes this monitor support Samsung DeX?

Asked 3 months ago by slowisdead.

• A:Answer You may try below methods. Via HDMI: You can connect your Samsung Galaxy device to the monitor using a USB‑C to HDMI adapter or cable. DeX will launch on the monitor, providing a desktop-like interface. This method supports both power delivery (if the adapter or a separate charger is provided) and a DeX experience. USB‑C Hub Features (Ethernet/USB Ports): The P2724DE/B lacks a USB‑C port, so you can’t utilize any USB‑C hub functions (like wired Ethernet or USB device hot-plug) directly through the monitor. You would need a separate USB‑C hub or DeX dock to gain those capabilities.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionDo I need to download drivers? The computer doesn’t recognize the web camera or the microphone

Asked 5 months ago by Rendrag.

• A:Answer We recommend installing all the recommended dell drivers for this device and if the issue still remains unresolved, we recommend contacting the Dell Tech Support for further assistance.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionHow do you lower the height of the stand?

Asked 6 months ago by Rendrag.

• A:Answer This Monitor come with a spring-loaded height-adjustable stand: Grip the monitor firmly on both sides. Apply gentle downward pressure while holding the stand base steady. The stand should slide down smoothly and stay in place once released.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionIs the web cam built into the monitor, not removable, pops up when video conferencing and can be pushed back down when not using?

Asked 1 year ago by Monitor.

Q: QuestionIs the monitor a touch screen?

Asked 1 year ago by Jay.

• A:Answer No, this is not a touchscreen.

  Answered 1 year ago by YourDellTeam

  
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