A:AnswerJoy Systems provides a 365 days warranty with technical support to the original end-user (purchaser), excluding accessories. The Joy Systems’ warranty ensures the product will be free of defects related to materials and/or workmanship from the date of shipment. The Joy Systems’ warranty will cover costs related to parts; labor and shipping that are associated with the in-house repair of the defective hardware.
A:Answerpower cord, mouse & keyboard are included...getting connected was relatively easy for me, although I am using it at home doing streaming & surfing which isn't complicated; I occasionally get a "blue screen" using Bing for "Images"; I understand that is from third party software...