Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Questions & Answers

No content
  • Front. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Left. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 11. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 12. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 13. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 14. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 15. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 16. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 17. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 18. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 19. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.
  • Alt View 20. Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia.

Dyson - V7 Motorhead Cord-Free Stick Vacuum - Fuschia

Model:
227591-01
SKU:
5712664
Loading...
Page Showing 1-20 of 114 questions
Ask a Question

  • QuestionWhy is my dyson cordless not holding charge

    Asked by norma.

    • Answer I had the same problem. This trick fixed it perfectly:- Unplug the charger from the wall. Plug it in again. Attach your Dyson and press the trigger (on button) for around 20 seconds (nothing will happen, just keep it pressed). My Dyson worked perfectly again straight away after doing this.

      Answered by Bexy

  • QuestionDoes it need to stay plugged in when not in use in order to keep its charge? Can I just plug it in for recharging, and then unplug it and let it sit until I want to use it?

    Asked by RR.

    • Answer I'm unable to plug in the charger to my hanging Dyson vacuum because there's no outlet, so I fully charge mine only to store the charger in my utility drawer. Does it lose battery if it's not plugged in at all times as it sits idle?

      Answered by ShawDaddy

  • QuestionIs there a way to lock the on button or do you have to hold it while running?

    Asked by Ang.

    • Answer Do you have to hold down the button on the dyson v7 animal cordless vacuum to keep it running

      Answered by Donna

  • QuestionCan I store and charge my Dyson V7 in the garage where it gets very cold and or hot due to changing New England weather temperatures?

    Asked by DysonV7.

    • Answer Hello there, this is Kelly with Dyson. To ensure optimal battery performance, and to also help prolong the life if your Dyson V7's battery, we do not recommend storing the machine in a cooler area, such as a garage. The Dyson cordless should be stored indoors, and we do not recommend using the machine or storing it in temperatures below 37.4°F. You will want to make sure the vacuum is at room temperature before use. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionDoes this work well on real hardwood floors?

    Asked by CleanQueen.

    • Answer No, it scratches my Bellawood hardwood floor and it leaves a line of dirt/dust whenever I stop and change to a different area. The attachment that comes with the D7 is a beater bar that is made for carpet. Not good on hardwood. I am going to purchase the articulating hardwood floor attachment in hopes that it will work better and not scratch my floors. I think ithe hard floor attachment should be included with the purchase of the vacuum, as it is an expensive endeavor, especially if I will have to replace my $3000 floor after just a year of having it!

      Answered by ELROY

  • QuestionCan you go straight from hardwood floor to carpet while vacuuming, or do you need to change anything? Or push a different button?

    Asked by Sam.

    • Answer You can just go straight from one to the other. I go from hard wood flooring to a shag rug with no problems.

      Answered by Nick

  • QuestionDoes the battery have to be completed discharged before putting on the holder

    Asked by DJET.

    • Answer No, try to keep it above 20% if possible. Batteries’ life spans overall diminish if you keep letting them drop to 0%, that goes for any product

      Answered by SuperToast

  • QuestionCan you use this on tile floor

    Asked by Jessica3.

    • Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V7 Motorhead. This vacuum is designed to work on most common floor types, including tile floor. Best Wishes, Krystal Dyson Customer Service

      Answered by DysonProductExpert

  • QuestionShould the Dyson V7 be plugged in for electrics when not in use?

    Asked by hpjack.

    • Answer Hi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V7 Motorhead. The Dyson cordless are meant to be docked and remain on the charger when not in use. The charger will stop providing a charge once a full charge is received. Best Wishes, Krystal Dyson Customer Service

      Answered by DysonProductExpert

  • QuestionDoes the Dyson - V7 come with a battery? If so, when would the battery need to be replaced?

    Asked by MCE.

    • Answer Hello there, this is Kelly with Dyson. The Dyson V7 Motorhead does come with a battery. The battery is rechargeable, and with proper use and maintenance, should not ever need to be changed out. That being said, it can be removed from the machine in the event that the battery did require replacing. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionEven thought I didn’t use the full charge and vacuumed for maybe 15-20 minutes can I plug it in to charge and keep it plugged in? Will it shorten the battery life?

    Asked by Anonymous.

    • Answer Hi there, this is Krystal with Dyson. The Dyson line of cordless is designed to be left on the charger while not in use. Once fully charged, the charger will stop sending a charge. Best Wishes, Krystal Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionWhat is the difference between the v7 and v8?

    Asked by Patty.

    • Answer Hi Patty, this is Krystal with Dyson. Thank you for your interest in the Dyson V7 Motorhead. The V8 has more suction power and battery life. The V7 has 100 air watts of suction and will get 30 minutes of run time in standard mode and 6 minutes in MAX. Best Wishes, Krystal Dyson Customer Service

      Answered by DysonProductExpert

  • QuestionWhat is the difference between the V7 and the V7 Animal?

    Asked by Peeps.

    • Answer Hi, The only difference is the beater bar is different. The motor, suction, and battery life is the same between models. We have the Motörhead and have pets. It does a great job. Buy whichever one is cheaper in my opinion.

      Answered by dishsoap1

  • QuestionHow long is the charge for this compared to the just hand held?

    Asked by Shannyk1.

    • Answer when you attach the stick portion it does use the battery up quite a bit quicker... i can use the handheld with the rotary head for about 20-25 minutes but with the whole kit n' kaboodle it lasts about 15-20, and then maybe 10 total when on power suction...

      Answered by milvetmac

  • Questionthere seems to be no information abut the charging module! 1- how does it mount? 2. where can it mount? 3 does it have to be mounted at a certain Height? Need to know now!! thank you

    Asked by don.

    • Answer Hello Don, this is Kelly with Dyson. All of the Dyson cordless machines will include a charger and the dock which you can wall mount. Use of the dock is completely optional. The charger is completely independent of the dock. When the dock is mounted to the one, the end with the pin that charges the machine will snap in to the dock and the cord will thread behind the dock with the other end plugging in to your power outlet. The dock will need to be mounted a certain number of feet away from the outlet, to allow room for the machine. There will be instructions included in the user guide along with a diagram outlining this. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionIs this vacuum good on thick carpet?

    Asked by Daniel.

    • Answer The vacuum does well on carpet but if the cart is too thick or the threads in danger of wrapping around the brush head the vacuum will turn off. It has a safety feature that if something is obstructing the suction, the motor will stop so it does burn out.

      Answered by Robear976

  • QuestionCan you charge it laying down if you don’t have the time to bolt the dock on the wall? Will this damage it?

    Asked by Christy.

    • Answer Hi Christy, this is Kelly with Dyson. You can store/charge the Dyson V7 Motorhead in a few different ways. You do not have to use the included wall dock - that's optional and the machine will not receive a charge from the dock alone. When mounted to the wall, the charger cable will thread behind the dock, so one end is plugged in to your wall outlet, and the other end is making contact with the machine. You can just plug the charger right in to the machine to charge it. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionMy dyson will not hold the charge. When I plug it in and leave it overnight, then when I use it it only runs for a couple minutes .

    Asked by Sviicki.

    • Answer Hello there, this is Kelly with Dyson. we're sorry to hear that you're experiencing an issue with your V7 Motorhead holding a charge. Our cordless models feature a run-time enhancing trigger, hygienic bin emptying, and a variety of tools and attachments to tackle varying cleaning tasks. With regard to battery life on our V7, your machine features two power modes, regular and MAX. Right out of the box, the machine will be set to MAX power, which provides a generous boost of suction power to tackle more stubborn messes or larger debris. In this mode, your run time will be up to 7 minutes. For everyday household vacuuming, regular power mode will provide sufficient suction, along with 20-30 minutes of run time, depending on the tool being used. We'd be happy to troubleshoot any issues with you. Please feel free to contact us directly at askdysonUS@dyson.com. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionThank you Kelly, Is the soft dusting brush included with this unit or can I purchase it seperately (how much?)? Or do I need to look at a different model that includes that tool.

    Asked by MommaLamma27.

    • Answer Hello, this is Kelly with Dyson. The soft dusting brush can be purchased separately; it does not come included with the V7 Motorhead. Most retail locations should carry this tool; if you cannot locate it, we do carry it direct at our web site. The soft dusting brush retails for $24.99. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

  • QuestionIs it good for pet hair

    Asked by indy.

    • Answer Hello Indy, this is Kelly with Dyson. The Dyson V7 Motorhead Cordless vacuum cleaner is suitable for homes that have pets, and will be effective at picking up pet hair from both bare floors and carpeting. You may wish to consider our Animal model, which would come with the included mini motorized tool. This tool is great for picking up pet hair from furniture, stairs and other hard to reach places. Thank you for your interest in Dyson technology. Best wishes, Kelly Dyson Customer Support

      Answered by DysonProductExpert

Page 1, Showing 1-20 of 114 questions

Best-selling Best Buy

  • Apple - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White
    $249.99
  • HP - 14" Laptop - Intel N150 Processor - 4GB Memory - 128GB UFS - Natural Silver
    $249.00
    The price was $349.99
  • HP - 14" Chromebook - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Modern Grey
    $221.95
    The price was $399.00
  • Apple - AirPods 4 - White
    $129.99
  • Amazon - Echo Dot (5th Gen, 2022 Release) Smart Speaker with Alexa - Charcoal
    $110.00