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Page Showing 21-40 of 113 questions
  • QuestionAny ink tank printers that will print & scan in 11x17? I don't get why this prints up to 13x19 but only scans up to 8.5X14.

    Asked by Butters.

    • Answer Hello Butters. Unfortunately, for our EcoTank printers, 8.5" x 14" is the largest scan size. We recommend looking at the WF-7840. It can print on 13" x 19" paper and scan originals up to 11" x 17" in size. It is currently in stock on BestBuy's website, but inventory can change. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionDoes this printer work with Amazon Alexa?

    Asked by Stevie.

    • Answer Hi Stevie, Yes, the EcoTank ET-15000 features voice-activated, hands-free printing using Alexa, Siri® and Google Assistant. A free Epson Connect account and voice-activated account registration are required. Regards, Mark - The Epson Team.

      Answered by Epson

  • QuestionUp to what size paper it use.?

    Asked by Gwilliams.

    • Answer Hi Gwilliams, The EcoTank ET-15000 can print on paper up to 13" x 19" and scan sheets up to 8.5" x 14". Regards, Mark - The Epson Team.

      Answered by Epson

  • QuestionDoes the ET-15000 print edge to edge?

    Asked by Anonymous.

    • Answer Hello. Yes, the ET-15000 can print borderless. Please be aware that borderless printing is only available when selecting specific paper types and sizes. For more details, see the "Borderless Paper Type Compatibility" section in the User Guide. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionIs the Epson ET15000 compatible with MS WINDOWS 11?

    Asked by tomsphotos.

    • Answer Hello tomsphotos. Yes, the ET-15000 will work with Windows 11. You can find the latest driver on our official Epson Support page. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionDoes this printer work on 5G

    Asked by 6605Best6605.

    • Answer Hello. The ET‑15000 is compatible with Apple computers running macOS 10.6 through 26. It supports Wi‑Fi 4 (802.11 b/g/n). Make sure your mesh router operates in dual‑band mode (2.4 GHz and 5 GHz), as the printer can only connect to the 2.4 GHz band. Regards, Kevin - The Epson Team.

      Answered by Epson

  • Questionwhat version of wifi is supported and does it support mesh routers? Does it support multiple Mac computers? I have had unreliable connectivity issues with my HP.

    Asked by John.

    • Answer Hello John. The ET‑15000 is compatible with Apple computers running macOS 10.6 through 26. It supports Wi‑Fi 4 (802.11 b/g/n). Make sure your mesh router operates in dual‑band mode (2.4 GHz and 5 GHz), as the printer can only connect to the 2.4 GHz band. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionWe just purchased a 15000 Epson printer. We would like to use it on our 5G network. Will it work?

    Asked by Anonymous.

    • Answer Hello. The ET-15000 works with Wi-Fi 5 GHz routers, but the printer itself can only connect to 2.4 GHz bands. Be sure that your Wi-Fi router is set to broadcast both 2.4 GHz and 5 GHz so the printer can join the network. If you're referring to "5G," which usually means mobile data networks used by phones and tablets, that's separate. However, if you're trying to connect the printer to a mobile device, it will work over Wi-Fi. Just download the Epson Smart Panel app to set it up and manage printing from your phone or tablet. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionDoes this print photos ?

    Asked by Robert.

    • Answer Hello Robert. The Epson EcoTank ET‑15000 can print photos, but it’s not really built for high‑end photo work. It does a solid job for everyday color prints, but it doesn’t have the specialized photo inks you’d find in Epson’s dedicated photo printers. For better photo quality, we recommend looking at the ET-8500, which is a 6-color printer. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionDoes the Epson ET-1500 have duplex scanning for fax and scanning?

    Asked by MikePR.

    • Answer Hello MikePR. The ET-15000 includes automatic 2-sided printing only. Unfortunately, duplex scanning and faxing are not available for this model. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionDo you have to use color ink to get it to print just black? Other printers I’ve had will not print once one of the colors runs out until you replace it.

    Asked by Anonymous.

    • Answer Hello. Epson printers, including the ET-15000, contain a permanent print head that needs to be charged with all colors for normal operation. A small amount of color ink is used to keep the print head charged, even when you're printing black text only. This prevents air bubbles from entering and damaging the print head itself. Also, please note that even when selecting to print in Black & White, the printer could still use a mixture of color inks to create black on your prints. Regards - Kevin - The Epson Team.

      Answered by Epson

  • Questionwhat the warranty

    Asked by arobert.

    • Answer Hello arobert. The EcoTank ET-15000 comes with a 1-year Limited Warranty and includes free lifetime technical support. Regards. Kevin - The Epson Team.

      Answered by Epson

  • QuestionCan I print envelopes with the Epson 1500 printer

    Asked by Anonymous.

    • Answer Hello. Yes, the ET-15000 can only print on No. 10 envelopes, and you can load up to 10 at a time. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionWhat is the depth of the printer (not including the document feeder) ?

    Asked by JayLefler.

    • Answer Hello JayLefler. The depth of the ET-15000 is 14.1 inches with both the rear paper feed and front paper cassette closed. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionThis has 2-sided auto printing. Does it have 2-side auto copying???

    Asked by Lorene.

    • Answer Hello Lorene. Yes, the ET-15000 includes automatic 2-sided printing and copying. You can enable the option from Copy Settings on the control panel. Regards, Kevin - The Epson Team.

      Answered by Epson

  • Questionis it compatable with windows 10 & will it send scanned documents to my laptop?

    Asked by red.

    • Answer Hello red. Yes, the ET-15000 is compatible with Windows 10 and can save scanned documents directly to your laptop. You can connect the printer either wirelessly or via a USB cable. Scanned documents can also be saved to a smartphone or tablet if you prefer to use those devices. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionIs a cable included? If not what should it be?

    Asked by Dave.

    • Answer Hello Dave. Note: USB cables are sold separately. Depending on your computer, you may need either a USB-A to USB-B or USB-B to USB-C cable. Also, the printer supports wireless connectivity via Wi-Fi, so a USB cable is not required if you want to use the printer wirelessly. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionCan this printer be used to print on Vinyl Sticker Paper/printable vinyl sticker sheets?

    Asked by PrintCharts.

    • Answer Hello PrintCharts. We have not tested vinyl sticker paper with the ET-1500. We recommend contacting the paper manufacturer to confirm compatibility with our All-in-One printers, which use both pigment and dye-based inks. Regards, Kevin - The Epson Team.

      Answered by Epson

  • QuestionCan this scan a legal size document on the flatbed?

    Asked by RicardoS.

    • Answer Yes. It can scan legal size.

      Answered by DARIELLEM

  • QuestionHow can I change the paper feeding the back to feeding from the flat tray

    Asked by Anonymous.

    • Answer Hello. The option for your paper source settings can be found under the print settings. From there, you can choose to print from the paper tray or paper cassette. Regards, Kevin - The Epson Team.

      Answered by Epson