Questions & Answers

Q: QuestionRegarding print longevity on the ET-15000 as posted earlier, what type paper (for documents) should one use to obtain good results? Also, what is the range of how many "decades" that the print on the documents (stored in the dark) is expected to last?

Asked 5 years ago by JoeShopper.

• A:Answer I use 13 X 19 80# white card stock for my patterns. I don't know how long the print last. All of my patterns are designed and stored on online so they can be reprinted any time.

  Answered 2 years ago by MichaelC

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Q: QuestionFor important documents (not photographs) such as financial records printed on plain paper with the Epson ET-15000 and stored in a file cabinet, desk, etc., out of light how long will they keep without fading badly where they couldn't be read easily?

Asked 5 years ago by MrPrinter.

• A:Answer Hi MrPrinter, Print longevity depends on factors beyond the actual ink. The paper used for printing, storage location, heat, humidity, etc. can all come into play. Under most circumstances, prints from the ET-15000 will last for decades before noticeably fading. Regards, Mark - The Epson Team.

  Answered 5 years ago by Epson

  
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Q: QuestionWhat is the maximum size document that the glass scanner bed on the Epson ET-15000 will handle (without having to use the ADF)? Thank you.

Asked 5 years ago by Billy.

Q: Questioncan I use this printer with chroma cotton ink to make t-shirt transfers

Asked 5 years ago by tilt.

Q: QuestionDoes this printer have the ability to do 2 sided scanning from the ADF?

Asked 6 years ago by JoeN.

Q: QuestionHow do I load paper tray into Epson ET 15000? It doesn't seem to want to fit.

Asked 6 years ago by Loader.

• A:Answer There are sliders on both sides that you push in.

  Answered 2 years ago by MichelleRVerified Purchase

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Q: QuestionWhat printhead does this printer have? Can it print 4"x6" photo paper?

Asked 6 years ago by Margaret.

Q: QuestionWhat size(s) paper fits in the paper tray?

Asked 4 months ago by Zeph.

• A:Answer Hello Zeph. The ET-15000 can print on paper sizes ranging from 2.13" x 3.39" to 13" x 19". Regards, Kevin - The Epson Team.

  Answered 4 months ago by Epson

  
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Q: QuestionThis has 2-sided auto printing. Does it have 2-side auto copying???

Asked 9 months ago by Lorene.

• A:Answer Hello Lorene. Yes, the ET-15000 includes automatic 2-sided printing and copying. You can enable the option from Copy Settings on the control panel. Regards, Kevin - The Epson Team.

  Answered 9 months ago by Epson

  
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Q: QuestionI have a new Microsoft snapdragon processor arm64 driver. I bought the Epson ET-15000 printer Well I cannot get the printer to be recognized and I guess cannot download drivers either. In other words the printer will not work because of driver issues

Asked 1 year ago by ScottS.

• A:Answer Hello ScottS. Unfortunately, for Windows-based devices that use ARM processors, there are currently no drivers available for the printer. Regards, Kevin - The Epson Team.

  Answered 1 year ago by Epson

  
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Q: QuestionDoes the EcoTank ET5000 do automatic double sided scan and copy from the Automatic Document Feeder (ADF) without having to manually flip the page over? Thank you.

Asked 2 years ago by DHGoody.

• A:Answer Hello DHGoody. The ET-15000 can only do automatic 2-sided printing. To scan both sides of a document, you would have to manually flip the page over. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionWhy does Epson sale many different sublimation printers but void the warranty if you put sub ink in it? Does Epson have EPSON BRAND sub inks for 8550, 4800, 7720, or 7710?

Asked 4 years ago by Grown.

• A:Answer Hello Grown. There are specific Epson models designed with different components to be used with sublimation inks. Using sublimation inks in a printer designed to use other inks can cause hardware and print quality issues. Unfortunately, Epson does not make dye-sublimation inks for the models mentioned. Regards, Kevin - The Epson Team.

  Answered 4 years ago by Epson

  
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Q: QuestionDoes the ET-15000 have a USB port for a flash drive?

Asked 2 years ago by Oscar.

• A:Answer Hello Oscar. Unfortunately, the ET-15000 does not include a USB port for memory drives. Regards, Kevin - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionIt says that the ET-15000 will take paper up to 13x19, but it only scans 8.5x14. That means there will be a large border of blank, unprinted space around each image - is that correct? Meaning it will not be possible to print to the edges of 13x19 paper?

Asked 2 years ago by kitkat.

• A:Answer Hi kitkat, The EcoTank ET-15000 can copy a sheet of 8.5" x 14" paper at 100% size to the same size sheet of paper. It can also print a 13" x 19" photo or document that has been sent from a computer, smart phone or tablet. The largest size sheet the ET-15000 can print without borders is 11" x 17". Regards, Dylan - The Epson Team.

  Answered 2 years ago by Epson

  
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Q: QuestionCan I print a 110lb index cardstock (215 gsm)?

Asked 5 years ago by IamMe.

• A:Answer Hi IamMe, No, the Epson ET-15000 does not support card stock paper. Regards, Alexander - The Epson Team.

  Answered 5 years ago by Epson

  
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