A:AnswerNever install their updates!! I have had similar issues and just replaced the printer for $140. Bought the same 3820 to be able to use the almost new ink cartridges from it.
A:AnswerHello Steve. Yes, the WF-3820 will work simultaneously on both computers and is compatible with Microsoft Windows 7 & 11. You can find the latest print driver software available on our official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHi Scott, If you do not have a Wi-Fi network, you can connect your smart phone to the WorkForce Pro WF-3820 using its Wi-Fi Direct feature. Regards, Mark - The Epson Team.
A:AnswerHello Ruby. The WF-3820 can print from a USB drive. USB 3.0 is not supported, and the drive can be up to 2TB in size and formatted in FAT, FAT32, or exFAT. The ADF can hold approximately 35 sheets of 8.5" x 11" sized plain paper, and the paper cassette can hold up to 250 sheets of plain paper. The machine can Automatically print and copy two sides. Unfortunately, 2-sided scanning must be done manually. Regards, Kevin - The Epson Team.
A:AnswerHello JP. Yes, the WF-3820 can be connected directly via a USB cable or Wi-Fi. You can find the latest printer driver files to set up the printer on your computer on the official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHello E. When a USB memory device is connected to the WF-3820, it can print JPG, TIFF, and PDF files. Unfortunately, PowerPoint files are not supported at this time. Regards, Kevin - The Epson Team.
A:AnswerHello Knotfast. We have not tested index cards on the WF-3820. However, the printer supports printing on 3" x 5" paper that weighs no more than 68 lb (256 g/m2). If the index cards you are trying to print on have a blank white surface and meet these specifications, they might work. Regards, Kevin - The Epson Team.
A:AnswerHello techgirl. No account is necessary to use the WF-3820. You can set up and use the printer by installing the latest print driver from our official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHello. Yes, the WF-3820 is compatible to work with macOS 12. Please visit our official Epson Support page to download the latest driver software. Regards, Kevin - The Epson Team.
A:AnswerHello Irishmmmmms. The WF-3820 measures 9.8" x 14.9" x 15.3" while not in use, and 9.8" x 19.4" x 19.8" with all trays open and printing. Regards, Kevin - The Epson Team.
A:AnswerHello Zasha. The WF-3820 is an excellent All-In-One solution for all the things you are looking for. There is an included option to print on thicker paper if you are looking to print invitations. We recommend making sure that the paper you are using is compatible with our ink-jet printers and the weight is not greater than 68 lb (256 g/m2). Regards, Kevin - The Epson Team.
A:AnswerHello JWHITE. Unfortunately, the WF-3820 cannot print 8x10 borderless documents. The following sizes are only supported for borderless printing 4 × 6 inches, 5 × 7 inches, 4 × 7.1 inches, 8.3 × 11.7 inches, and 8.5 × 11 inches. Regards, Kevin - The Epson Team.
A:AnswerHello Jena. Yes, the WF-3820 can reduce and enlarge copies between 25% up to 400%. For more information, please visit the official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHello Sandy. Yes, the WF-3820 is compatible to work with Mac OS 10.15. To download the latest printer software drivers, please visit our official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHello. The WF-3820 is compatible to work on Chromebooks. Please visit our official Epson Support page for more information on connecting the printer. If you encounter any connectivity issues, you can always reach out to our Technical Support team for additional assistance. Regards, Kevin - The Epson Team.
