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Hi Gio - Thanks for reaching out to us regarding your 2 1/2 year old GE refrigerator not cooling. We apologize for any inconvenience this has caused and suggest viewing the following link for tips- Refrigerator Not Cooling Enough: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185 - Please schedule a warranty service appointment with an authorized GE Appliance technician who can accurately diagnose and take care of this for you. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm - Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Again, we are sorry for this unfortunate experience. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
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