Questions & Answers

Q: QuestionDryer stops supposedly after cycle and clothes should be dry, but they are not ,they are still moist. is there a way to make it that it dries clothes completely. It stops automatically.

Asked 4 years ago by Juan.

• A:Answer Hi Juan, thanks for leaving a review. We're sorry to hear about the issues you've had with your dryer not drying your clothes completely. We can understand how this would be frustrating. There are two articles that we think may help. They are on our website and are titled "DRYER TIMER STOPS DURING THE CYCLE" and "DRYER TAKING TOO LONG TO DRY CLOTHES." If none of the tips in either of these articles help, and your unit has been installed properly, then we'd recommend a service call to investigate further. Hope this helps! Best wishes. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questionwhat is the dimension of the box that the dryer comes in?

Asked 4 years ago by Rockit.

• A:Answer Hi Rockit! Thanks for reaching out to us. The dimensions of the box for this unit are 31 1/5" L X 28 9/10" W X 46 1/2" H. We hope this helps! Emily@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionIs this dryer ENERGY STAR®-certified

Asked 4 years ago by Macss.

• A:Answer Hello Macss, thank you for your question. This dryer is not Energy Star Certified. We apologize for any inconveniences this may cause. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWe have a small SHIH TZU dog that is terrified by the "End-of-cycle" BUZZER. Our old machine had a switch to turn the BUZZER, ON & OFF. This machine does not. Is there an EASY way to dis-assemble the top of the machine and CUT-OFF one of the BUZZER leads?

Asked 4 years ago by KennyB.

• A:Answer Hello KennyB, thank you for your question. We are sincerely sorry that your dog is frightened by the end-of-cycle signal for your dryer. We truly understand how that would be frustrating. We do not have a way, nor do we recommend, that you disconnect or cut any of the internal electronics on your dryer. Should your dryer need any repairs while in warranty, if it were to be determined to be caused by intentional damage to the electronics, your warranty would be void. Please feel free to reach out to us should you have any questions or concerns about your appliances. We are always here to help. -Chris@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDo I need to elevate my gas dryer if it is located in the garage?

Asked 5 years ago by Rosy.

• A:Answer HI Rosy you don't necessarily need to but depending on your climate and the amount of moisture you get wicking through the cement floor it might not be a bad idea. Moisture and electronics don't mix to well after a while

  Answered 4 years ago by IslefunVerified Purchase

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Q: QuestionWhat is the dimension of the vent? Where is it located? Is there a drawing of the back showing these dimensions?

Asked 1 year ago by BergieBergie1103.

Q: QuestionWhat is the dryer's gas consumption (LPG) per cycles and/or per use?

Asked 2 years ago by Oliver.

• A:Answer Sorry I can't be more helpful. I bought it for my daughter. She says its very quick and efficient.

  Answered 2 years ago by Doobie1Verified Purchase

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Q: QuestionDo they haul away the old dryer?

Asked 3 years ago by Patti.

• A:Answer yes!

  Answered 2 years ago by TinaPVerified Purchase

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Q: QuestionHow many amps does this dryer use

Asked 3 years ago by Dan.

• A:Answer Hello, thanks for reaching out with your question. You can use a new UL-listed 240V 30 amp dryer power supply cord with closed ring terminals or spade terminals with upturned ends. We strongly recommend the use of factory specified parts. If your dryer circuit is on a circuit protected by a GFCI breaker, then 3-wire installation is not permitted. House wiring and dryer must be configured for 4-wire. You can order online at GEApplianceparts.com, 24 hours a day or by phone at 877.959.8688 during normal business hours. We hope this information suits your needs, and we are always here to help if additional questions arise.- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionIs there a matching washer for this dryer from GE? I just replaced the old dryer with this one, but the old washer is starting to act up.

Asked 4 years ago by SJT.

• A:Answer I don't recommend this washer and wish I had kept the old Kenmore that worked but was aging. I should have had the Kenmore refurbished. This washer worked one time and then malfunctioned so I returned it. New washing machines work differently and I don't think they wash the clothes as well as old ,machines.

  Answered 3 years ago by ClogWearerVerified Purchase

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Q: QuestionI was previously told the door could not be reversed. As I read further in the specifications it states: Reverse-a-door - Door opening can be reversed to meet laundry room. Can it or can it not?

Asked 4 years ago by Dee.

• A:Answer Yes we reversed ours.

  Answered 3 years ago by SatisfiedVerified Purchase

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Q: QuestionDoes it have a light inside the dryer

Asked 4 years ago by Gori.

• A:Answer Mine does

  Answered 4 years ago by BESTVALUEVerified Purchase

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Q: Questiondoes it come with a power cord

Asked 5 years ago by deigo.

• A:Answer Yes it does?? But gas line and fittings are separate

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow do you turn off the dryer mid cycle? It shuts off when I open the door, but I can’t twist the knob to off. When I close the door it starts back up again. Sometimes I don’t want to continue with the cycle.

Asked 5 years ago by Claudia.

• A:Answer Check with warranty mine doesn’t do that

  Answered 4 years ago by NoriegaVerified Purchase

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Q: QuestionDoes delivery include installation? Thank you.

Asked 6 years ago by Evan.

• A:Answer No

  Answered 4 years ago by NoriegaVerified Purchase

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Q: QuestionI don't have an outdoor vent available. What type of indoor vent kit should I buy for this particular dryer?

Asked 6 years ago by lola.

• A:Answer Very much above my pay grade

  Answered 4 years ago by BESTVALUEVerified Purchase

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Q: QuestionSpecs say it can vent to the side. Can it be left side? Is it difficult to move?

Asked 7 years ago by johnk73.

• A:Answer Can vent it anywhere you want, that is all in your ducting. Best to keep the run as short as possible and make sure the ducting is clean, this dryer will detect excess lint in duct causing flow problems. Easy to move, make sure you level it properly as with any washer and dryer.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionWhat is the advantage or disadvantages of a gas dryer also the difference in 1 cycle and 4 cycle

Asked 7 years ago by Chuck.

• A:Answer Energy cost is the main difference. I always go with gas for that reason, an electric dryer hooked up to 220 sucks a lot of juice. This dryer has many different cycles and options, they are endless, can also program and preset your own cycles.

  Answered 7 years ago by WoodmeisterVerified Purchase

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Q: QuestionCan you switch off or disable the end of cycle alert?

Asked 8 years ago by Anonymous.

• A:Answer No. The buzzer is a bit rude-sounding.

  Answered 7 years ago by MichaelVerified Purchase

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