A:AnswerUltimately I ended up with 8 lights connected via WiFi through the bridge. You may be able to add more but I haven't yet. As long as it's within 20-30 feet of your first bulb and your first bulb is within 20-30 feet of the next, etc then you should be fine. They create a Bluetooth mesh network where one device acts as an extended to the next. There is a small amount of additional latency for every step though. My furthest bulb was in a closet through 3 poured concrete walls about 90' from the bridge. However I had another light in my bedroom lamp about 10' and 1 doorway away from that closet...and then another hallway light 15-20' from the bedroom light etc. It all worked fine and they responded to voice commands within a second or 2.
A:AnswerHi Maggie! Our Smart Plug is compa Alexa. Once it's added to the C by GE app, you would just need to add the C by GE Skill in the Alexa app and then tell Alexa to Discover new devices. Feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com. - C by GE Customer Support
A:AnswerThank you for this great question! This plug is not rated for outdoor use, but we do have an outdoor smart plug that can be used for controlling your Christmas lights. Here is a link that has some awesome information on our Outdoor Smart Plug gelighting.com/smart-home/plugs/outdoor. If you have any other questions please feel free to reach out to us directly at 1-844-302-2943. – Cync Support Team
A:AnswerThank you for taking the time to reach out. This Indoor plug is capable of handling 120V electrical devices. To control the device the AC unit will need to be set in the 'On' position and controlled via the plug in the Cync app. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
A:AnswerThank you for reaching out! This plug can be controlled remotely via the Cync app as long as the device plugged into the plug is turned on at the source(curling iron) in this case. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support
A:AnswerThank you for your great question! Our Smart Plug is only able to power devices on and off the don't have the ability to dim your bulbs. You can set a Schedule with this Smart plug to power you devices on and off at a certain time with in the Cync app. If you have any further questions please feel free to reach out to us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
A:AnswerGreat question Nicolas! We have a similar feature with our scenes and schedules function. However we do not have one that tracks local time but it is something I will mention to our development team for a future update. -Cync Support Team
A:AnswerOur devices require a secure 2.4ghz wifi network to operate preferably on a wpa2 network. Feel free to reach out to us at 1-844-302-2943 if you have any further questions. -C by GE Support
A:AnswerHi Jim, unfortunately our plug does not support IFTT. We do have an automation sunrise and sunset in our C by GE app but they are fixed times. If you need any help setting that up please contact us directly at 1-844-302-2943 or help@cbyge.com. -C by GE Support
A:AnswerHi there! Great question, so our plug, along with our other WiFi enabled devices require a dedicated 2.4ghz network, and are not compatible with 5ghz. For any other questions regarding compatibility feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com!
A:AnswerEl, thank you for this great question! Yes, you can use the Cync app to set Routines for your Cync Smart Indoor Plug. Schedules allow you to pick the days and times your devices turn on and off. In addition, you can select Sunrise and Sunset times if desired. Feel free to contact us at 1-844-302-2943 if you have any questions. -Cync Support
A:AnswerHello Ribby- Cync devices should be supported by Wi-Fi 6 routers that are backwards compatible with Wi-Fi 5 devices, which at the present time is true of all major-brand Wi-Fi 6 routers. However, we cannot 100% guarantee functionality. -Cync Support