A:AnswerHi cab, good question. The USB cable is there to charge your hearing aid case. You can then charge your hearing aids by putting them in the case.
A:AnswerHi, thank you for your question. There are single volume control buttons on each device. The right hearing aid's volume button is at the bottom, and the left hearing aid's button is on the top. If you have any further questions, please don't hesitate to reach out to our support team at (302) 754-3190 or email [email protected], and they will gladly assist.
A:AnswerHi, Luciano, thank you for your question. Go Hearing OTC hearing aids are designed for perceived mild to moderate hearing loss. More significant hearing losses require fittings that have to be provided by a hearing healthcare practitioner. If you have any questions, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
A:AnswerHi, thank you for your question. You can buy wax guards for your Go Prime OTC hearing aids directly from our Go Hearing website. If you require assistance, please don't hesitate to reach out to our support team at 302) 754-3190 or send an email to [email protected] and they will gladly assist.
A:AnswerHi, the Go Prime OTC hearing aids have a battery life of up to 30 hours. If you have any further questions or require assistance, please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
A:AnswerHi, yes, you can try Go hearing aids for 45 days. If you’re not fully satisfied with the experience, you can return them for a full refund. If you have any questions or require assistance please don't hesitate to reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will gladly assist.
A:AnswerHi, Coyote, thank you for your question and feedback. Please reach out to our support team at (302) 754-3190 or send an email to [email protected] and they will happily assist you with any questions you may have about the features of our Go Prime OTC hearing aids.
A:AnswerNo batteries needed. It come with a charging case and cable. Just place the hearing aids in the case to charge. The case can also be used like a portable power bank for the hearing aids it can be charged and will recharge your hearing aids a couple of times with out having to be plugged into an outlet.
A:AnswerHi, we offer three different size domes. Our support team would love to help you and explain our accessories to you to help you find the most suitable dome size. Please contact them at (302) 459-6971 or send an e-mail to [email protected].
