Questions & Answers

Q: QuestionCan you reprogram what your Nest Thermostat has "learned" based on your schedule? Or can you just turn that feature off if you don't want it?

Asked 3 years ago by c123s123.

• A:Answer Yes u can

  Answered 3 years ago by Hamz

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Q: QuestionCan this thermostat be controlled with an app in your phone?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer Yes

  Answered 3 years ago by Schatz

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Q: Questioncan this be heat controlled? Lock it at a certain temperature?

Asked 3 years ago by T.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow can I set my Nest thermostat to automatically come on @ 72 when temp falls below that? The temp will show 62 and it is off until I manually move it to 72 or above. This can’t be set to automatically come on below 72?

Asked 3 years ago by Globug.

• A:Answer It should turn on automatically if not something is wrong with it

  Answered 3 years ago by JoseHVerified Purchase

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Q: Questiondo i need a c-wire?

Asked 3 years ago by paris64.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer As per geek squad yes But as per another geek squad its jot required for this item

  Answered 3 years ago by PrabhuS

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Q: Question2 story home with 2 AC units. When adding the first thermostat, it is all good. Adding the second thermostat after scanning the QR code it proceeds but stops and gives an error since the first one blocks the second from being connected to the nest app.

Asked 3 years ago by RaminZ.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Polished Steel

• A:Answer My daughter had the same issue and had to have a professional finish the installation

  Answered 3 years ago by Baileysmommom

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Q: Questioni already have one in my other house but i’m planning to get one to install in my other house, is it possible to control it with my current app with different wifi? thanks

Asked 3 years ago by Junior.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer Yes you can

  Answered 3 years ago by BrianHVerified Purchase

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Q: Questionis it an approved Millivolt thermostat that works with gas fireplace?

Asked 3 years ago by Millivolt.

• A:Answer it doesn't work as a millivolt thermostat. It only works with 24 volt systems

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionI have Total tech. Is this something that can be installed by the Geek swad for free since I am a total.tech member?

Asked 3 years ago by Skyview.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer Thanks for your inquiry. We encourage you to contact your retailer for questions about fees and their installation services. And if you run into any concerns about the performance or functionality of the Nest thermostat, please reach out to us here: https://support.google.com/googlenest/gethelp

  Answered 3 years ago by Nest Support

  
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Q: QuestionHow does it control your temperature so if I just plug it in or battery will it just automatically somehow control my heating and cooling or do I have to buy certain stuff.

Asked 3 years ago by Micah.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer You can control the Nest Learning Thermostat manually or using the app. We suggest checking these links for more information: - How to set up your Nest thermostat: https://support.google.com/googlenest/answer/9266423 - Control your Nest thermostat with the app: https://support.google.com/googlenest/answer/9249866

  Answered 3 years ago by Nest Support

  
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Q: QuestionI have an older furnace with three separate thermostats. I installed one Nest Learning and it works great. Then I purchased two of the lesser model nests and they would not work. If I purchase two more Nest earning thermstats would they work.

Asked 3 years ago by Horsewoman.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer No

  Answered 3 years ago by Xxxxxxo

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Q: QuestionI have an old oil burner and central AC, NO heat pump, and my old thermostat has a manual mechanical heat/cool mode switch. That old thermostat had separate B and O wires. I don't think I need them now with the Nest Learner am I right?

Asked 3 years ago by Midknight.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer The guide to install the NEST is simple it will tell you step by step if you need it or don’t if you do it will show you where to plug it

  Answered 3 years ago by UlikesVerified Purchase

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Q: QuestionMy current thermostat sys "Building36" on the back of it. Is this compatable?

Asked 3 years ago by Keister.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer I believe building36 is a brand. I don’t think it’s a way to tell if this thermostat is compatible. You need to check the HVAC system and ensure it meets the requirements from the product.

  Answered 3 years ago by Miller79Verified Purchase

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Q: QuestionMy current thermostat utilizes the W,W2, Y, G, R, and a jumper from R to Rc. Will the Google Nest Learning Smart Wifi Thermostat be compatible with my current set-up?

Asked 3 years ago by JSBiggs87.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Copper

• A:Answer The Nest Learning Thermostat works with 95% of 24V heating and cooling systems, including gas, electric, forced air, heat pump, radiant, oil, hot water, solar, and geothermal. We recommend checking your thermostat wiring using our compatibility checker: https://store.google.com/us/widget/compatibility/thermostat

  Answered 3 years ago by Nest Support

  
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Q: QuestionWe have a Trane system which interfaces with our home WiFi/Network and thus can be accessed from our smart phones from anywhere. Problem is that the temperature indicated at the thermostat is not the temperature in the room. Change Tstat?

Asked 3 years ago by TexasHeat.

• A:Answer When your system and Google Nest thermostat are working normally, there can be a small difference between what the app and your thermostat show and the temperature you feel. It’s normal for your home’s temperature to vary slightly above or below the temperature set on your thermostat for a short while. This is often due to the built-in delay for turning on your system. This delay is commonly called the maintenance band, deadband, differential, or temperature swing. We'd still recommend that you reach out to our support specialists so we can take a better look at the issue for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

  Answered 3 years ago by Nest Support

  
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Q: QuestionHi Will this work with a Mirage ac system with heater is an inverter unit Model. MQ0663M Thanks Carlos p

Asked 3 years ago by Carlosp.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Black

• A:Answer Hello there, thanks for your interest in getting a Nest Learning Thermostat. Nest thermostats are compatible with most 24 V heating and cooling systems, however, there are some systems that aren’t compatible. You may visit the online Compatibility Checker that has full instructions to check if your AC system with heater will work with Nest thermostats: https://support.google.com/googlenest/answer/9246656

  Answered 3 years ago by Nest Support

  
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Q: QuestionHow do you check the battery status on the Nest Learning Thermostat?

Asked 3 years ago by NeatlyTrimmed.

• A:Answer To check the battery level, on your Nest Learning Thermostat, you would need to open the Quick View menu and select "Settings". Then choose "Technical Info" and then "Power". You should find the number labeled “Battery.”. Please be reminded that if it is below 3.6V, there might be a power issue that causes your thermostat to disconnect. We'd recommend that you reach out to our support specialists if you need further assistance with your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp

  Answered 3 years ago by Nest Support

  
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Q: QuestionDoes it work in providing gas heat with loss of electrical power ?

Asked 3 years ago by JR.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Brass

• A:Answer I don't think it would. If the power goes out the thermostat will stay on for a short amount Of time but without electricity to the blower in the heating unit you won't get heat throughout the house

  Answered 3 years ago by Will

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Q: QuestionI’m in a rental house is this able to move easily with me?

Asked 4 years ago by Hitz88.

This question was asked about the related product: Google - Nest Learning Smart Wifi Thermostat - Stainless Steel

• A:Answer Yes!

  Answered 4 years ago by CapHillRatVerified Purchase

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