Questions & Answers
- Model:
- GA02082-US
- |
- SKU:
- 6427017
Q: QuestionI have an older generation two nest thermostat. Will this new Nest thermostat work(is it the new generation)
Asked by jay.
- A:Answer Great question, jay. The Nest Thermostat is compatible with a wide range of systems. Our recommendation is to use this compatibility checker to make sure you’re getting the best fit: https://store.google.com/intl/en/widget/compatibility/thermostat/
Answered by Google Team

Q: QuestionWhat generation is this one and is it a learning thermostat?
Asked by Phil.
This question was asked about the related product: Google - Nest Smart Programmable Wifi Thermostat - Charcoal
- A:Answer Hi there, Phil. This Nest Thermostat is the 1st generation of this iteration and is not one of our learning thermostats. For more insight on each device, here’s a link: https://support.google.com/googlenest/answer/9246551?hl=en
Answered by Google Team

Q: QuestionIs Google ending support for this thermostat October 25,2025?
Asked by Anonymous.
- A:Answer Thanks for asking. No, this Nest Thermostat is not losing support in October 2025. Contact our support team for personalized assistance if you have any additional questions: https://support.google.com/googlenest/gethelp
Answered by Google Team
Q: QuestionWhat generation is this Nest?
Asked by Shay.
- A:Answer Thanks for asking, Shay. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
Answered by Google Team
Q: QuestionWill it reach end of support in the future just like Nest Generation 1 and 2?
Asked by Jack.
- A:Answer Hey there, Jack. We will continue to support the Nest Thermostat as there are currently no plans to discontinue them. If you have any questions or concerns, don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Answered by Google Team
Q: QuestionWhat “generation” is this Nest thermostat?
Asked by Nest.
- A:Answer Thanks for asking. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en
Answered by Google Team

Q: QuestionDoes this model work with 2 stage systems?
Asked by Pro.
- A:Answer Thanks for the inquiry, Pro. The Nest Thermostat works with a variety of systems and the best way to determine if this works for your set up is by using our compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/
Answered by Google Team

Q: QuestionI purchased this thermostat 2 months ago and my AC fan runs constantly. It states that I can turn the fan off and run it manually, but I'm unable to do that even though I'm following the instructions. I think this thermostat is defective.
Asked by KayeT.
- A:Answer Hey there, Kaye. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp?
Answered by Google Team

Q: QuestionWhat "generation" is this thermostat and is Google going to stop supporting it later this year?
Asked by JohnM.
- A:Answer Hi there, JohnM. This Nest Thermostat is the 1st generation of this iteration. Here’s a link to help identify each thermostat: https://support.google.com/googlenest/answer/9246551?hl=en Regarding continued support: If you have questions or concerns about this, get answers in our Thermostat help center, or ask other Thermostat owners in the Google Nest Community. Contact our support team for personalized assistance if online resources don't resolve your issue: https://support.google.com/googlenest/gethelp
Answered by Google Nest Support

Q: QuestionWould this work with a Mitsubishi mini split AC ?
Asked by AndyC.
This question was asked about the related product: Google - Nest Smart Programmable Wifi Thermostat - Fog
- A:Answer Thanks for asking, AndyC. The Nest Thermostat works with a wide variety of systems. To make sure you are getting the best fit, here’s a link to our compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/
Answered by Google Team

Q: QuestionFor heat only are the r and w terminals used
Asked by Anonymous.
- A:Answer Hey there. There’s a few factors to look into regarding specific wiring on the Nest Thermostat. Here’s a link to our compatibility check to ensure you’re getting the best fit: https://store.google.com/intl/en/widget/compatibility/thermostat/ Don’t hesitate to reach out if you need an extra hand: https://support.google.com/googlenest/gethelp?
Answered by Google Nest Support

Q: QuestionWe just purchased a home with the Nest thermostat. What app is needed to control this?
Asked by FloridaBreeze.
- A:Answer Great question, FloridaBreeze. You control the Nest Thermostat using the Google Home app which houses all of your smart devices in one place. Here’s a link with more details and features of the app: https://support.google.com/googlenest/answer/7071794
Answered by Google Nest Support

Q: QuestionHow do you install?
Asked by Mike.
- A:Answer Hey there, Mike. Here’s the steps to install the Nest Programmable Thermostat: 1. Get your tools ready 2. Download the Google Home app 3. Scan the QR code to add the thermostat in your home 4. Steps to install your thermostat 5. Set up your thermostat 6. Configure your thermostat Here’s a link with more details for each step: https://support.google.com/googlenest/answer/10125150?sjid=6353584055756625057-NC#zippy=
Answered by Google Nest Support

Q: QuestionHow do I reconnect this to my wifi? I just got a notice that it was no longer connected
Asked by Mimi11.
- A:Answer Thanks for reaching out, mimi11. We’d be happy to provide some steps to get your Nest Programmable Thermostat back up and running. To change or configure the Wi-Fi network: 1. Open the Google Home app. 2. Select your thermostat. 3. Go to 'Settings'. 4. Select 'Device information'. 5. Select 'Wifi'. Reach out to us anytime at this link: https://support.google.com/googlenest/gethelp?hl=en
Answered by Google Nest Support

Q: Questiondoes this thermostat tell you the outside temp?
Asked by rick.
This question was asked about the related product: Google - Nest Smart Programmable Wifi Thermostat - Charcoal
- A:Answer Hi, Rick. Great question. No, the Nest Programmable Thermostat doesn't display the outside temperature. The farsight feature is indeed exclusive to the 3rd generation Google Nest Learning Thermostat.
Answered by Google Nest Support

Q: QuestionI read that this thermostat is now compatible with the Apple Home App. Is this true?
Asked by Raballi74.
- A:Answer Hi Raballi74. Yes, the Nest Learning Thermostat 4th Generation is compatible with the Apple Home app. However, it's important to note that the integration is achieved through the Matter protocol, a universal standard for smart home devices. This means you'll need to ensure your HomeKit hub (like an Apple TV or HomePod) and the Nest Thermostat are both updated to the latest firmware to utilize this feature. Once set up, you can control your thermostat, set schedules, and view temperature data directly from the Apple Home app.
Answered by Google Nest Support

Q: QuestionDoes this let you set the temperature for heat and cook at the same time??
Asked by Scott.
- A:Answer Hi there, that option for the same thermostat isn't available. Only if you have 2 different thermostats and 2 different systems.
Answered by Google Nest Support

Q: QuestionDoes this thermostat control the fan speed of my a/c ? Like the minisplits do?
Asked by ErnestoC.
This question was asked about the related product: Google - Nest Smart Programmable Wifi Thermostat - Charcoal
- A:Answer Don’t know what time 444 days the thermostat died couldn’t take it back to get money back or exchange it so I can’t answer your question.
Answered by Anonymous
Q: QuestionDoes the $99 Nest thermostat work with heat pump units?
Asked by Petie.
- A:Answer Hey there, Petie! Thanks for your inquiry! Nest thermostats are compatible with most 24 V heating systems, including heat pumps. However, there are some exceptions. If you have a system that's heating-only, cooling-only, zone-controlled, or a specific type of heat pump, you might need a C wire or the Nest Power Connector. This C wire is different from other thermostat wires – it doesn't control heating or cooling, but simply provides constant power to your Nest. Want to know more about C wires? Check out this guide: g.co/nest/cwire For comprehensive compatibility information, visit this official Nest resource: https://support.google.com/googlenest/answer/9246656
Answered by Nest Support

Q: QuestionDoes it work with Alexa
Asked by Q.
- A:Answer Hello there, Q. Thank you for your interest in the Nest Thermostat. Yes, the device is also designed to connect and control Amazon’s Alexa home control. One feature it can do is to control the temperature via the voice assistant of the Amazon Alexa. To know more about this, feel free to visit this link: https://support.google.com/googlenest/answer/9325080
Answered by Nest Support

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