Questions & Answers

Name: Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver
Brand: Honeywell Home
SKU: 12067996
Price: 159.99 USD
Availability: SoldOut
Rating: 4.5 (2311 reviews)

Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver

Model:: RTH9585WF; |
SKU:: 12067996

User rating, 4.5 out of 5 stars with 2311 reviews.

Highly rated by customers for:

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$179.99

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QuestionIs this thermostat compatible with any satellite sensors?
Asked 3 months ago by Roger.
- Answer Hi Roger, thank you for your question. This thermostat is not compatible with sensors. - Maria
  Answered 3 months ago by Resideo Team
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QuestionDoes it have an app for remote use
Asked 3 months ago by Jerri.
- Answer Hi Jerri, thank you for your question. This thermostat can be controlled remotely from your phone using the Total Connect Comfort (TCC) app. You will first have to configure the thermostat and connect it to your Wi-Fi network, then create and account and register the thermostat using the MyTCC (My Total Connect Comfort) website. Then you will be able to control the unit using the app. - Maria
  Answered 3 months ago by Resideo Team
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QuestionDoes this Thermostat need batteries
Asked 4 months ago by Chris.
- Answer Hi Chris, thank you for your question. This thermostat does not use batteries, it takes power from your HVAC system using the C wire. - Maria
  Answered 4 months ago by Resideo Team
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QuestionBelieve this is the unit I have. I can not find the paperwork. It is not following the program settings. It is not changing for the wake or sleep settings. Have been changing it manually. What could be wrong?
Asked 4 months ago by Terri.
- Answer Hi Terri, thank you for bringing this to our attention. We will be happy to take a look at this and verify what can be causing it. Our thermostats have the Smart Response feature that starts the system before schedule so it reaches the setpoint by the desired time. You can contact our tech support team at (800) 633-3991. - Maria
  Answered 4 months ago by Resideo Team
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QuestionI am reading this is dual fuel compatable. Multistage heat pump and two stage backup furnace is whatmy setuo will be and I will want to be able to have a setpoint to switch to gas furnace when it gets to about 5F since the cold climate HP is efficient.
Asked 4 months ago by JoeyG.
- Answer Hi JoeyG, thank you for reaching out. This thermostat works with up to 3 Heat / 2 Cool Heat Pump with aux heat. It is not compatible with dual fuel. We will be happy to recommend you a dual fuel compatible device at (800) 633-3991. - Maria
  Answered 4 months ago by Resideo Team
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QuestionHow this thermostat get outdoor temperature
Asked 5 months ago by barbara.
- Answer Hi Barbara, thank you for reaching out! The Wi-Fi thermostat retrieves the local outdoor temperature based on the zip code you enter during the registration process.
  Answered 5 months ago by Resideo Team
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QuestionHow do I change the battery in a Honeywell Home Smart Color Thermostat?
Asked 6 months ago by Anonymous.
- Answer Hi, thank you for your question. This thermostat does not have a replaceable battery, it takes power from your HVAC system using the C wire. - Maria
  Answered 6 months ago by Resideo Team
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QuestionCan I lock out the screen and keep people from changing temp. I’d like to control from the app only.
Asked 6 months ago by Radar92873.
- Answer Hi Radar92873, thank you for your question. You can lock the thermostat screen and control it using the TCC app. - Maria
  Answered 6 months ago by Resideo Team
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QuestionDoes this come with c wire
Asked 7 months ago by Anonymous.
- Answer Hi! Thanks for reaching out. The C-wire (or common wire) is part of the wiring setup that comes from your HVAC system to the thermostat’s wall plate. Please note that the thermostat itself does not include a C-wire, it needs to be provided by your existing installation.— Charlie
  Answered 7 months ago by Resideo Team
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QuestionDoes this come with instillation instructions?
Asked 7 months ago by Ninny.
- Answer Hi Ninny, thank you for your question. The thermostat includes installation instructions. You can also reach out to our tech support team at (800) 633-3991 or send us a private message to our Honeywell Home Facebook account and we will be happy to guide you through the thermostat installation. - Maria
  Answered 7 months ago by Resideo Team
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QuestionBased on this Emerson thermostat layout can I switch to the Honeywell Smart thermostat?
Asked 9 months ago by Scottr3126.
- Answer Hi Scottr3126, we will be happy to help verifying the compatibility of this thermostat and your HVAC system. We need to know how many total wires you have and which terminals are being used on your current thermostat. Feel free to contact our team at (800) 633-3991 or send us a private message to our Honeywell Home Facebook account. - Maria
  Answered 9 months ago by Resideo Team
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QuestionIs this comparable ro a Lennox iComfort 10F81 R I+ I- C
Asked 10 months ago by KimC.
- Answer Hi KimC, thank you for your question. This thermostat's wiring is not comparable to our thermostats'. We recommend you to contact your HVAC contractor to re-wire the system.
  Answered 10 months ago by Resideo Team
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QuestionWill this replace a Carrier TC-NHPO1A THermostat
Asked 11 months ago by GaryD.
- Answer Hi GaryD, we will be happy to help verifying the compatibility of this thermostat and your system. We need to know how many total wires you have and which terminals are being used on your current thermostat. You can contact our team at (800) 633-3991 or send us a private message to our Honeywell Home Facebook account. - Maria
  Answered 11 months ago by Resideo Team
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QuestionCan I add multiple stats to the app
Asked 11 months ago by tom.
- Answer Hi Tom, thanks for the question. You can add multiple thermostats, locations and users to the app.
  Answered 11 months ago by Resideo Team
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Questiondoes the thermostat screen turn on or off by someone just coming close to the screen or do you physically need to touch the screen to activate it?
Asked 11 months ago by Ben.
- Answer Hi Ben, the thermostat doesn't have a motion sensor to detect movement. The unit has a inactive screen brightness setting which you can set between 0-10 zero being no backlight at all.
  Answered 11 months ago by Resideo Team
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QuestionCan i operate thermostat manually away from home
Asked 1 year ago by Brimer.
- Answer Hi, the thermostat can be controlled manually without wifi. For remote access the unit needs to be connected to wifi. -Joey
  Answered 1 year ago by Resideo Team
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QuestionWill this work with a 3H/2C heat pump?
Asked 1 year ago by LarryD.
- Answer Hi LarryD, this model isn't compatible with this type of system. -Joey
  Answered 1 year ago by Resideo Team
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QuestionCompatible with Trane air conditioner?
Asked 1 year ago by Donny.
- Answer Hi Donny, this model is compatible with up to 2 stages of conventional forced air cooling systems. -Joey
  Answered 1 year ago by Resideo Team
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QuestionWill this thermostat work in condo with electric baseboard heat?
Asked 1 year ago by Sam.
- Answer Hi Sam, thank you for your question. This thermostat works with low voltage (24 VAC) systems only. If you have a low voltage system we need to know how many total wires you have and which terminals are being used on your current thermostat to verify compatibility. If you have a line voltage system, we need to know what is the voltage, wattage and amperage to recommend you a compatible thermostat. Our tech support team is available 7 days a week at (800) 633-3991 or through Private Message at our Honeywell Home Facebook account. - Maria
  Answered 1 year ago by Resideo Team
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QuestionHow many wires do I need to run just the heat side? I have radiant in floor heat with three wires only two are being used with my battery powered thermostat.
Asked 1 year ago by RonB.
- Answer Hi RonB, thank you for your question. You have to use the same wires that you are using on your current thermostat. We will be happy to help verifying compatibility and providing recommendations for a C wire depending on your system type and amount of wires. Feel free to contact our tech support team at (800) 633-3991 or send us a Private Message to our Honeywell Home Facebook account. - Maria
  Answered 1 year ago by Resideo Team
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Questions & Answers

Honeywell Home - Smart Color Thermostat with Wi-Fi Connectivity - Silver

Q: QuestionIs this thermostat compatible with any satellite sensors?

Q: QuestionDoes it have an app for remote use

Q: QuestionDoes this Thermostat need batteries

Q: QuestionBelieve this is the unit I have. I can not find the paperwork. It is not following the program settings. It is not changing for the wake or sleep settings. Have been changing it manually. What could be wrong?

Q: QuestionI am reading this is dual fuel compatable. Multistage heat pump and two stage backup furnace is whatmy setuo will be and I will want to be able to have a setpoint to switch to gas furnace when it gets to about 5F since the cold climate HP is efficient.

Q: QuestionHow this thermostat get outdoor temperature

Q: QuestionHow do I change the battery in a Honeywell Home Smart Color Thermostat?

Q: QuestionCan I lock out the screen and keep people from changing temp. I’d like to control from the app only.

Q: QuestionDoes this come with c wire

Q: QuestionDoes this come with instillation instructions?

Q: QuestionBased on this Emerson thermostat layout can I switch to the Honeywell Smart thermostat?

Q: QuestionIs this comparable ro a Lennox iComfort 10F81 R I+ I- C

Q: QuestionWill this replace a Carrier TC-NHPO1A THermostat

Q: QuestionCan I add multiple stats to the app

Q: Questiondoes the thermostat screen turn on or off by someone just coming close to the screen or do you physically need to touch the screen to activate it?

Q: QuestionCan i operate thermostat manually away from home

Q: QuestionWill this work with a 3H/2C heat pump?

Q: QuestionCompatible with Trane air conditioner?

Q: QuestionWill this thermostat work in condo with electric baseboard heat?

Q: QuestionHow many wires do I need to run just the heat side? I have radiant in floor heat with three wires only two are being used with my battery powered thermostat.

Best-selling smart and Wi-Fi thermostats

QuestionIs this thermostat compatible with any satellite sensors?

QuestionDoes it have an app for remote use

QuestionDoes this Thermostat need batteries

QuestionBelieve this is the unit I have. I can not find the paperwork. It is not following the program settings. It is not changing for the wake or sleep settings. Have been changing it manually. What could be wrong?

QuestionI am reading this is dual fuel compatable. Multistage heat pump and two stage backup furnace is whatmy setuo will be and I will want to be able to have a setpoint to switch to gas furnace when it gets to about 5F since the cold climate HP is efficient.

QuestionHow this thermostat get outdoor temperature

QuestionHow do I change the battery in a Honeywell Home Smart Color Thermostat?

QuestionCan I lock out the screen and keep people from changing temp. I’d like to control from the app only.

QuestionDoes this come with c wire

QuestionDoes this come with instillation instructions?

QuestionBased on this Emerson thermostat layout can I switch to the Honeywell Smart thermostat?

QuestionIs this comparable ro a Lennox iComfort 10F81 R I+ I- C

QuestionWill this replace a Carrier TC-NHPO1A THermostat

QuestionCan I add multiple stats to the app

Questiondoes the thermostat screen turn on or off by someone just coming close to the screen or do you physically need to touch the screen to activate it?

QuestionCan i operate thermostat manually away from home

QuestionWill this work with a 3H/2C heat pump?

QuestionCompatible with Trane air conditioner?

QuestionWill this thermostat work in condo with electric baseboard heat?

QuestionHow many wires do I need to run just the heat side? I have radiant in floor heat with three wires only two are being used with my battery powered thermostat.