Questions & Answers

Q: QuestionWhat is the data transfer speed for the MicroSD/SD card slots?

• A:Answer The MicroSD/SD card slots support data transfer speeds up to 104MB/s.

Q: QuestionDoes this hub require any drivers to be installed?

• A:Answer No, this hub has a driverless setup.

Q: QuestionWhat is the maximum data transfer speed for the USB-A ports?

• A:Answer The USB-A ports on this hub support data transfer speeds up to 5Gbps.

Q: QuestionHow many displays can I connect to this hub?

• A:Answer You can connect up to two external monitors with this hub.

Q: QuestionHow do I set up the hub for extended mode?

• A:Answer After connecting the hub, double click the hyper display icon, then click the macOS InstantView application and select extended mode.

Q: QuestionWhy do I need to update the software on this hub?

• A:Answer The software update ensures compatibility with macOS Ventura.

Q: QuestionDoes this hub only work on MacBook?

Asked 3 years ago by Maemae.

• A:Answer No, it will work with windows and Mac. Not sure about Linux.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionWill this really work for a two monitor set-up connected via the two HDMI ports? This hub connects to one USB-C port on a laptop, but I've seen it noted with a few other hubs that a hub connected via two USB-Cs determines that 2 monitors can be connected.

Asked 2 years ago by Nostalgia.

• A:Answer Yes it does. I have a 14 inch MacBook Pro and have been able to have two monitors with no problem. I think it may depend on your computer capabilities as well so I would look into that.

  Answered 2 years ago by JalenGVerified Purchase

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Q: QuestionDoes this work with MacBook Pro 2019, 2.3 GHz 8-Core Intel Core i9?

Asked 2 years ago by MacBookPro2019.

• A:Answer Yes it does work w MacBooks

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWill this work with my MacBook Air (M2)?

Asked 3 years ago by Peggy.

• A:Answer Yes! It works great with my M2 MacBook Air.

  Answered 2 years ago by JustinSVerified Purchase

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Q: QuestionWill this work with my 2020 MacBook Air?

Asked 2 years ago by Marcus.

• A:Answer Yes it will. I’ve used it on a few different models with no problems.

  Answered 2 years ago by MattVerified Purchase

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Q: QuestionWill this support 4k at 120Hz over USB-C/displayport?

Asked 2 years ago by Blah12345.

• A:Answer Only 4K 60Hz

  Answered 2 years ago by KJV2013Verified Purchase

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Q: QuestionWill this support two monitors for a Macbok Air M4? I was under the impression that the M4 required a Thunderbolt dock or hub to natively support two external monitors.

Asked 1 month ago by Jesse.

Q: QuestionCan I close the Macbook when using this on two monitors? Do I need to keep the Macbook open?

Asked 1 month ago by Anonymous.

• A:Answer You should be able to select a setting for this in your Display settings on your Macbook.

  Answered 1 month ago by Anonymous

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Q: QuestionWill this work for a MacBook M3 Pro? I am trying to connect three monitors and need to know if this will handle that.

Asked 1 year ago by CFarmer.

• A:Answer Yes, but you have to install the app from the hub. Took me a while to figure that out. Now it works perfectly

  Answered 6 months ago by Anonymous

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Q: QuestionIs this hub have its own power source?

Asked 2 years ago by Anonymous.

• A:Answer powered by the mac or whatever you're using

  Answered 1 year ago by EdgedubzVerified Purchase

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Q: Questionwhat is included in the box

Asked 2 years ago by support.

• A:Answer a hub + user guide.

  Answered 2 years ago by Hyper Products Inc

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Q: QuestionDoes this work with MacMini M1 (2020) and dual displays?

Asked 2 years ago by mike.

• A:Answer Yes, it does.

  Answered 2 years ago by Hyper Products Inc

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Q: QuestionDoes this extend displays on two monitors with my MacBook Pro. So am I am to close my laptop and have my two monitors show different screens? I have a 2017 matchbook pro 2.3 GHz Dual-Core Intel Core i5.

Asked 2 years ago by JPerez.

• A:Answer Yes!

  Answered 2 years ago by AnonymousVerified Purchase

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