Questions & Answers

Q: QuestionWhat generation is the Intel Core i7 processor in this Lenovo laptop?

• A:Answer This Lenovo laptop is equipped with a 14th generation Intel Core i7 processor.

Q: QuestionDoes this Lenovo laptop have a built-in webcam?

• A:Answer Yes, this laptop has a built-in FHD webcam with an E-Privacy Shutter.

Q: QuestionDoes this laptop come with a CD/DVD drive?

• A:Answer No, this Lenovo laptop does not include a built-in DVD/CD drive.

Q: QuestionWhat type of graphics card does this laptop use?

• A:Answer This laptop features the NVIDIA GeForce RTX 4060 graphics card.

Q: QuestionCan someone explain to me why the battery life is so little on these new machines? Why no Intel ultra chips when other new lenovo models have them?

Asked 1 year ago by Dnutt.

• A:Answer Hi, we'll take a crack at it. There are a few major factors that affect battery life, with one of them being the idle power draw of the HX CPU vs the Core Ultra H CPUs. The i7 HX CPU in this model has 20 cores vs 16 cores on the Core Ultra 7. The HX CPU is focused entirely on performance for tasks like gaming or intense software usage while the Core Ultra 7 is focused more on battery life. The Legion 7i is designed to be portable, but at its core is a gaming first device and prioritizes performance first. This, along with another factor like heightened graphics performance with an RTX 4060, having a TGP of 115W, when under heavy loads like gaming, can create a big power draw from the battery to maintain performance.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: Questionhow much maximum ram can I install?

Asked 1 year ago by sam.

• A:Answer Documentation says 32 GB but I am running 64 GB fully recognized and running at 5600 MHz. I'm sure other brands will work but I am using Kingston Fury KF556S40IBK2-64 which is 2 x 32 GB pair of sticks. I would recommend performing ALL available firmware updates via the included Lenovo tools prior to installation.

  Answered 10 months ago by MichaelVerified Purchase

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Q: QuestionIs the RTX 4060 in this laptop the full power (Max-P) version with 140W TGP?

Asked 11 months ago by jack.

• A:Answer Hi jack, The TGP of the RTX 4060 with this Legion 7i is 130W. The Legion Pro 5i that is also featured on Best Buy's site does feature a 140W TGP 4060, which can be viewed here: https://www.bestbuy.com/site/lenovo-legion-pro-5i-16-gaming-laptop-wqxga-intel-14th-gen-core-i9-with-16gb-memory-nvidia-geforce-rtx-4060-8gb-1tb-ssd-onyx-grey/6575389.p?skuId=6575389

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionHi, I am considering purchasing and external gaming monitor for the Lenovo-Legion 7i (RTX 4060 8GB) that I purchased. I play games like Anno 1800 and Manor Lords. What would be the ideal monitor resolution 2560 x 1440 or 1080P for best performance?

Asked 1 year ago by Feyzi.

• A:Answer Hey, Feyzi. Based off the recommended system requirements that are listed on these Ubisoft (for Anno 1800) webpage (https://www.ubisoft.com/en-us/help/anno-1800/purchases-and-rewards/article/system-requirements-for-anno-1800/000061892) and Manor Lord's Steam page (https://store.steampowered.com/app/1363080/Manor_Lords/), you should be able to use a 1440 monitor with moderate (120) refresh rate without any issues. To be safe, if you want to reach towards the 165Hz+ range, you may want to stick to a lower resolution monitor (even around about 1200p should be okay) to help ensure everything run smooth. This could be truer for Manor Lords since it can be more graphically intensive. Hope this helps! If you are looking for more details or have any question, feel free to drop it in the Q&A again.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes this have a Ethernet connection? And how well will it play fallout 4?

Asked 1 year ago by Jess.

• A:Answer Hi, Jess. This model does not feature an ethernet port, however, users can utilize an adapter if a hardwired connection is desired. Also, it should run Fallout 4 well, as it exceeds the game developer's recommended system requirements detailed on this webpage (https://help.bethesda.net/#en/answer/31148).

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes it have an extra storage slot to add another 1TB SSD?

Asked 1 year ago by Michael.

• A:Answer Hello, Michael. Yes, it does. This machine can accommodate an additional 1TB M.2 2280 SSD.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionI bought this laptop two months ago and I seemed to have two displays- internal and wired. It seems that my internal display disappeared and only wired one existed. What can I try first before going to the store for help?

Asked 8 months ago by Xiang.

• A:Answer Hi Xiang, We're sorry to hear that you're experiencing this issue. Here's a few steps that you can try: 1. Use Keyboard Shortcuts: Try using the keyboard shortcut Windows key + P to switch between display modes. Select PC screen only to force the laptop to use its internal display. 2. Update Drivers: Use the Lenovo Vantage app to check for and install any display driver updates. 3. Disable Hybrid Mode in Lenovo Vantage App. Please let us know how this goes for you. Best regards, Lenovo

  Answered 8 months ago by Lenovo Product Expert

  
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Q: QuestionHow bad is the heat on this computer please?

Asked 10 months ago by HeatSucks.

• A:Answer I got this for my daughter a few weeks ago. It gets pretty hot and the fan kicks in often and is LOUD. The volume in this machine is subpar for the specs and price and once that fan kicks in, you can barely hear the game you are playing. I am going to invest in a cooling base for her so it can "hopefully" combat the heating this thing produces. And also some external speakers so she can hear her game better. Great looking machine, just lacking in a lot of areas?

  Answered 10 months ago by LeslieSVerified Purchase

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Q: QuestionIs there a docking station for this model? I have multiple monitors (3) that I would like to connect to this.

Asked 1 year ago by Dizz.

• A:Answer Greetings from the Intel team. Thank you for your question. There is no need for a docking station to connect 3 external monitors, as the Lenovo - Legion 7i model 83FD004GUS already supports up to 4 independent monitors (native screen and 3 external monitors via HDMI® and Thunderbolt™): • HDMI® supports up to 8K@60Hz • USB-C® supports up to 8K@30Hz • Thunderbolt™ supports up to 8K@30Hz in dynamic graphics mode For more information, see the product specification reference (PSREF): https://psref.lenovo.com/Product/Legion/Legion_7_16IRX9 For detailed information about the Intel® Core™ i7 14700HX Processor, please visit: https://ark.intel.com/content/www/us/en/ark/products/235997/intel-core-i7-processor-14700hx-33m-cache-up-to-5-50-ghz.html Thank you for choosing Intel! Emílio_Intel

  Answered 1 year ago by Intel team

  
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Q: QuestionHi, two questions. 1. Will another color be availablle? 2. If I open the cover to upgrade RAM or Storage, will it void my warranty? Thanks

Asked 1 year ago by Ismel.

• A:Answer Hello, Ismel. As of now the Legion 7i is assorted at Best Buy in this colorway exclusively. Also, we recommend consulting a certified technician's assistance with component upgrades, as any damage done to surrounding components or improper installation will alter coverage.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionDoes this have a touchscreen?

Asked 9 months ago by Jimbo.

• A:Answer Hi Jimbo, The Legion 7i 16 does not feature a touchscreen display. Please feel free to reach out to us with any other questions!

  Answered 8 months ago by Lenovo Product Expert

  
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Q: QuestionWhen I bought the product, the Wifi keeps disconnecting frequently on it and I checked my Wifi every time and it's been perfectly well. Is it because my Wifi card is a Realtek or do I need to fix any settings with the laptop?

Asked 11 months ago by Qwerty.

• A:Answer Hi Qwerty, We're sorry to hear that you're having this problem with your Legion 7i. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this should correct the issue with a recent driver update. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance. Please update us when you can regarding this!

  Answered 11 months ago by Lenovo Product Expert

  
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Q: Question¿Qué Generación de legion es esta computadora? What generation of legion is this computer?

Asked 11 months ago by ISMAEL9002.

Q: QuestionHow well will this work for Planet Coaster or Planet Coaster 2? I don't know much about the specs but it seems like it meets/exceeds them.

Asked 11 months ago by coasterguychicago.

• A:Answer Hi coasterguychicago, Based on the system requirements for both games listed on the Planet Coaster website, the Legion 7i should be able to run the software well since its specifications are comparable to the recommended system requirements.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionCan I get this model with exact same features but in Grey or black?

Asked 1 year ago by Nodisplay.

• A:Answer I checked Lenovo's site and it appears that the Lenovo Legion 7i with the i7 processor is only available in white. You can get a Legion 7i with an i9 processor in black. They tend to be on sale with prices close to this model, so it might be worth the look if you're still in the market for a laptop!

  Answered 1 year ago by EmFo

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