Questions & Answers

Q: QuestionNeed recommendations for speaker stands for the rear speakers. They are quite heavy and it does not appear to be a way to mount to the back of the speakers. Looks like the stand would mount to the bottom of the speakers.

Asked 2 years ago by Anonymous.

• A:Answer Hi, Screws and Wall Plugs are not supplied for mounting the product. We recommend the Hilti (HUD-1 6 x 30) for the mounting. This can be wall mounted, here's the manual on how to do it https://www.lg.com/us/support/product/lg-S95QR.DUSALLK. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDescription says ARC port. Is this an eARC?

Asked 3 years ago by OldJedi.

• A:Answer Yes it is. It’s both.

  Answered 3 years ago by St3phan77Verified Purchase

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Q: QuestionWill an extension cord work good with satellite speakers? Five feet will not be long enough.

Asked 3 years ago by Tech26.

• A:Answer Definitely. That's good I have mine set up

  Answered 3 years ago by JuanHVerified Purchase

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Q: QuestionAny kind soul is able to advise the length of the power cord for the rear satellite speakers? I intend to wall mount at 6.5 feet but was told the cord is only at 5 feet long. Thanks in advance.

Asked 3 years ago by PB95.

• A:Answer yes it is only 5 feet long

  Answered 3 years ago by MtncpleVerified Purchase

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Q: QuestionNo sound coming from the rear speakers. They are connected to the Bluetooth because the light is on.

Asked 2 years ago by Tim.

• A:Answer Thank you for your interest in the LG S95QR 9.1.5 ch High Res Audio Sound Bar with Dolby Atmos and Surround Speakers (S95QR) model. If you are experiencing no sound coming from the rear speakers of your LG S95QR soundbar, there could be several reasons for this issue. Here are some possible solutions: Check the connection: Ensure that the rear speakers are properly connected to the soundbar and that the power supply is securely plugged into the socket Adjust the settings: Check the soundbar's settings to ensure that the surround sound option is enabled and that the volume levels for the rear speakers are not set too low Troubleshoot the source: Test the rear speakers with different audio sources to determine if the issue is specific to a certain device or content. Some users have reported that certain videos or content may not have audio output through the rear speakers, depending on the audio format and settings Reset and re-pair the devices: If the above steps do not resolve the issue, try resetting the soundbar and re-pairing the rear speakers. Refer to the user manual or manufacturer's instructions for the proper reset and pairing procedures. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-S95QR.DUSALLK. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWill this soundbar come close to matching a proper Atmos setup? I have a Denon Atmos amp and Klipsch speakers all around but looking to limit my audio/power footprint after realizing half my room is filled with these giant speakers and big receiver.

Asked 2 years ago by Sinjin.

• A:Answer No, a true Atmos set up, will be superior to this soundbar. Dolby Atmos has different standards for soundbars to be Atmos qualified. That all being said, this sounds great, takes up less space in our room than our previous surround sound, and it leverages our TV (LG G2) as an extra center speaker.

  Answered 2 years ago by DilhwlyVerified Purchase

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Q: QuestionWould it be ok to mount the rear speakers up higher near the ceiling?

Asked 2 years ago by Sam.

• A:Answer Hi, There are also speakers on the top of the product. When installing the product under the TV, install it 10 cm (3.9 inch) away from the bottom of the TV. Here's the manual for connection https://www.lg.com/us/support/product/lg-S95QR.DUSALLK. ^Vanessa

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the weight of each rear speaker? Some speaker stands only support a certain maximum weight so this would be helpful to know.

Asked 2 years ago by BigTiger.

• A:Answer It weighs 6 pounds.

  Answered 2 years ago by Dj007Verified Purchase

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Q: QuestionHi. I purchased my LG S95QR Sound Bar with Sub and Surround back in Sept 2022 from Best Buy. It's been a great system. I've noticed the subwoofer is starting to cut out and at times make crackling sounds. What would you suggest I do to get this fixed?

Asked 2 years ago by Soundasarus.

• A:Answer Make sure to not place the subwoofer too far from the soundbar itself. It is a common review from others that the subwoofer cannot be placed too far from the bar. If it still does that, what connection are you using? HDMI arc? or just bluetooth or something else.

  Answered 2 years ago by JosemariaCVerified Purchase

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Q: QuestionAccording to a Forbes article that I can provide the link to, this will continue to be the 2023 flagship and there will be an update that allows 4k 120hz pass through. Will this update be for current S95QR owners? Or only ones bought after the update?

Asked 2 years ago by Chandler.

• A:Answer I purchased this sound bar, and can tell you that im able to run my xbox series x at 4k 120hz , dolby vision, through the two hdmi ports the sound bar has. I then have the soundbar connected to a 83inch LG C2OLED (OLED83C2PUA). AND IT WORKS AMAZING

  Answered 2 years ago by JohnTVerified Purchase

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Q: QuestionI don't have a back wall. Could I place the wireless box in the attic (1-story house) and pass the speaker wires through the ceiling? Does the box and both speakers need 110V? I already have a JBL powered subwoofer. Could this be used in the system?

Asked 2 years ago by DaveW.

• A:Answer No. There is no wireless box and no speaker wires. Just two rear speakers that are wireless except for the 5ft. power cord on each one that needs to be plugged into a nearby outlet. Use an extension cord if needed to reach an outlet. No back wall? Speaker stands or small tables would be your options. These rear speakers are multi-channel up-firing for Dolby Atmos and are not ceiling mountable. The LG 9.1.5 comes with a subwoofer and another one is not needed nor can be added.

  Answered 2 years ago by ToothyVerified Purchase

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Q: QuestionWhat size speaker is in the sub

Asked 2 years ago by Buzz.

• A:Answer Hi Buzz. The specifications for the LG S95QR 9.1.5 ch High Res Audio Sound Bar with Dolby Atmos and Surround Speakers do not list a size for the Subwoofer.They only list its output power as 220 W, but given the W x H x D dimensions of 7.9" x 15.9" x 15.9" for the subwoofer's cabinet,it is probably a 6" subwoofer...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionAn answer to an earlier question states that it's possible to add another subwoofer to this system, can anyone explain how and what subwoofer can be used? Thanks.

Asked 2 years ago by Fred.

• A:Answer No other subwoofer can be used. No where in the manual does it say anything about adding another subwoofer. All included speakers work wireless with the soundbar. No other wired speaker connection options.

  Answered 2 years ago by ToothyVerified Purchase

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Q: QuestionWill this be compatible with Sony Bravia TV?thank you in advance.

Asked 3 years ago by Perfect.

• A:Answer It should work flawlessly. It's not just for LG product is compatible with all other brands. Hope this helps you.

  Answered 3 years ago by NelsonVerified Purchase

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Q: QuestionHow do you turn it on??

Asked 5 months ago by Anonymous.

Q: QuestionAny in stock at different stores

Asked 1 year ago by Brandfive5.

• A:Answer Hello there. Thank you for your interest in the LG S95QR Sound Bar. We understand you're looking for availability at different stores. Currently, this model has been discontinued to us directly and its not available through some of our trusted retailers as well. However, you can find it in stock on Amazon, which is one of our trusted partners. You can purchase the unit here: https://www.amazon.com/LG-Sound-Surround-Speakers-S95QR/dp/B09RZ691X1?th=1 If you have any further questions or need assistance, feel free to send us a private message on Social Media @LGUSSupport. We’re here to help! Thank you for choosing LG! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs this setup fully compatible with the LG 77” G3?

Asked 1 year ago by G3help.

• A:Answer Hi. The LG OLED evo G3 77-inch Class 4K OLED TV 2023, Model # OLED77G3PUA is compatible with the LG Soundbar with Dolby Atmos® and DTS:X 9.1.5 Channel Soundbar, Model # S95QR...^Ivan.

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI have a subwoofer speaker that faces the wall due to my room setup. Can I place my subwoofer upside down?

Asked 1 year ago by Mustafa.

• A:Answer Hello there! Thank you for your question about the LG S95QR Soundbar. While it’s generally recommended to place the subwoofer in an upright position for optimal sound performance, placing it upside down may affect the audio quality and bass response due to how sound waves are dispersed. To achieve the best results, we suggest experimenting with different placements and orientations, keeping in mind that positioning it closer to the wall can enhance bass response. If you have more questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to help! We appreciate your interest in LG. —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDo you price match

Asked 1 year ago by Pete.

• A:Answer No

  Answered 1 year ago by BrianMVerified Purchase

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