Questions & Answers

Q: QuestionHow long does the keyboard battery last?

• A:Answer The keyboard battery lasts up to 36 months.

Q: QuestionDoes this keyboard have a numeric keypad?

• A:Answer Yes, this keyboard has a numeric keypad.

Q: QuestionWhat is the wireless range of the keyboard and mouse?

• A:Answer The wireless range of the keyboard and mouse is up to 33.8 feet.

Q: QuestionAre batteries included with the keyboard and mouse?

• A:Answer Yes, batteries are included with the keyboard and mouse.

Q: QuestionDoes the keyboard have multimedia keys?

• A:Answer Yes, the keyboard has multimedia keys.

Q: QuestionIs the keyboard and mouse spill resistant?

• A:Answer Yes, the keyboard and mouse feature a spill-resistant design.

Q: QuestionDoes this product work with apple products, or would it work if I try to connect it to my MacBook?

Asked 5 years ago by jcsa0411.

• A:Answer Tried with mac air with frequent lag.

  Answered 5 years ago by Subho

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Q: QuestionCan I replace the usb receiver in my mk295 mouse and keyboard combo and If so what one do I use as I have tried everywhere as I have lost my usb

Asked 4 years ago by George.

• A:Answer Hello George! The USB receiver from the MK295 Wireless Membrane Keyboard and Mouse Bundle isn't sold by itself unfortunately, but you do have a 2-year warranty on the Bundle with Logitech, so I would suggest possibly reaching out to the Logitech Customer Support so see if this is something they might have as spare parts by going to the product page and clicking Support: https://www.logitech.com/en-us/products/combos/mk295-keyboard-mouse-combo.920-009782.html

  Answered 4 years ago by Logitech

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Q: QuestionHello, The description mentions a USB port. Can the keyboard be connected to the computer via USB, or is battery power the only option? Thanks!

Asked 5 years ago by CaTo.

• A:Answer Hello. The USB port is needed to plug in the USB receiver. The mouse and keyboard are battery powered.

  Answered 5 years ago by Logitech

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Q: QuestionDo you have to hit the keys firmly to type? Are the keys stiff?

Asked 5 years ago by tonka.

• A:Answer You don't have to hit the keys that firmly to type, but you do have to depress them all the way down. To me, there's a very satisfying "clicky-ness" to the keys, and I find the action crisp and responsive. If you like typing on keyboards like the Apple Magic Keyboard, this will feel a little stiffer. Not as stiff as those old-school keyboards from the earlier days of computers, but definitely more firm than the nearly-flat keyboards of Mac-world.

  Answered 5 years ago by kb123

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Q: QuestionWill the nano receiver that comes with this combo work with the m330 mouse?

Asked 4 years ago by Workaholic.

• A:Answer Hello. Both the MK295 and M330 come with a nano receiver that is not unifying. The receiver will only work with the products it comes with.

  Answered 4 years ago by Logitech

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Q: QuestionDoes this combo come with a unifying receiver or is it just a regular dongle? I'm wondering if I can pair this keyboard with an existing mouse.

Asked 4 years ago by Katie.

• A:Answer Hello, the MK295 does not come with a Unifying receiver, a Nano receiver is included with this particular set.

  Answered 4 years ago by Logitech

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Q: QuestionLogitech once stated that this MK295 set is encrypted, but in a separate post they state it does not support AES. Which is it? Is the wireless connection encrypted or not?

Asked 3 years ago by DancingMonkey.

• A:Answer Hello Damian! All of our Mice & Keyboards solutions have an encrypted wireless connection, yes, including the MK295 Full-size Wireless Membrane Keyboard and Mouse Bundle. Logitech's Advanced 2.4 GHz provides 128-bit AES encryption between keyboard and receiver. Now with our newer products launching and including the latest Logi Bolt Receiver, you're getting even more protection. Logi Bolt is engineered with Bluetooth security mode 1, level 4 (also known as Secure Connection Only mode), which is Federal Information Processing Standards (FIPS)* compliant. That means Logi Bolt enforces security by means of encryption. Level 4 uses Authenticated LE Secure Connections (LESC) encrypted pairing—specifically, Elliptic Curve Diffie-Hellman P-256 (ECDH) and AES-128-CCM encryption. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionCan you remove the keycaps?

Asked 5 years ago by Anonymous.

• A:Answer Hello, unfortunately, you can't remove the keycaps. It will break the keyboard. If you're looking for removable key caps, we recommend looking at our K845 mechanical keyboard. Thanks.

  Answered 5 years ago by Logitech

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Q: QuestionIs this keyboard silent? Daughter has misophonia.

Asked 1 year ago by Quadmomma.

• A:Answer Yes, this is a silent touch

  Answered 5 months ago by user714451Verified Purchase

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Q: QuestionWill this basic keyboard and mouse work with an Xbox series x?

Asked 2 years ago by Theunknown87.

• A:Answer Hi! No, this keyboard isn't compatible with Xbox series X.

  Answered 2 years ago by Logitech

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Q: QuestionWhat kind of batteries it take. AA or AAA. . Thanks for answering.

Asked 2 years ago by jayjay.

• A:Answer Hello, jayshreeradha! They keyboard takes 2 AAA batteries and the mouse takes 1 AA battery. - Maggie from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionCan this keyboard work on a pullout tray beneath the desk holding my laptop?

Asked 3 years ago by Anonymous.

• A:Answer I do not see why not. It does not take up any more space than a traditional keyboard would.

  Answered 3 years ago by WzntMeVerified Purchase

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Q: Questiondoes this keyboard have a dimmer key

Asked 4 years ago by queengina.

• A:Answer No

  Answered 4 years ago by KB22

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