Questions & Answers

Name: Microsoft - Sculpt Desktop Ergonomic Full-size Wireless USB Keyboard and Mouse Bundle - Black
Brand: Microsoft
SKU: 1818024
Price: 65.99 USD
Rating: 4.4 (1591 reviews)

Microsoft - Sculpt Desktop Ergonomic Full-size Wireless USB Keyboard and Mouse Bundle - Black

Model:: L5V-00001; |
SKU:: 1818024

User rating, 4.4 out of 5 stars with 1591 reviews.

Highly rated by customers for:

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QuestionGow wide this keyboard and number pad together? The description says something like 2.5 inches which can’t be true. I’m replacing an older corded version that is 20 inches wide including the number pad and don’t have extra room for a wider keyboard.
Asked 5 years ago by BlueBear.
- Answer Keyboard is 15 wide, numeric pad 4 inches. Total 19.
  Answered 5 years ago by Oldgeek
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QuestionCan this keyboard work with a macbook pro?
Asked 5 years ago by Anonymous.
- Answer I bought this for use with a MacBook Pro. It worked well for a few days, but then started having intermittent dropouts in keystrokes. Unplugging and replugging in the usb dongle helped for like 10-15 minutes at a time, but no matter what port it plugged into it had issues. The issues didn't see as noticeable or to happen often when used with my windows desktop, but it still did happen. Maybe my unit was defective, or maybe this is just a bad keyboard.
  Answered 4 years ago by gggg
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QuestionHi, does anyone know if the keys are soft key (makes little to no "click" sounds when pushed)?
Asked 5 years ago by Noyt.
- Answer The keys are Very quiet. One of the main reasons I bought this keyboard.
  Answered 5 years ago by DrummingAddict
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QuestionMy 10 keypad stopped working and changed the battery and it still does not work . Does it need to reconnect or is it just gone bad?
Asked 5 years ago by Towerman.
- Answer With the computer up and running, try unplugging and plugging back in the USB dongle.
  Answered 5 years ago by BrotherBuzz
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QuestionI have lost the part of the keyboard that gives it the tilt. Could I get a replacement?
Asked 6 years ago by pams.
- Answer That’s a bummer. I had that happen once as well. Unfortunately you can’t get a replacement. Each one is digitally keyed to the board. I wish it was just Bluetooth.
  Answered 2 years ago by McGrundle
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QuestionIs this keyboard a quiet(silent) keyboard? Thank you
Asked 6 years ago by Jules.
- Answer The keyboard is relatively silent as keyboards go.
  Answered 5 years ago by Angie
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QuestionWhat is the length?
Asked 6 years ago by Anonymous.
- Answer The keyboard is about 15 inches wide
  Answered 6 years ago by Jaxnvillwguy
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QuestionWill this ergonomic keyboard work with my Surface Go? Consumer Model 1824?
Asked 6 years ago by Ruth.
- Answer I believe it would work. It has a USB interface plug in and all your computer needs to do is acquire the software drivers to be able to accept your inputs from the keyboard.
  Answered 6 years ago by CD59
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QuestionHow do I get the numbers pad to work?
Asked 6 years ago by Anonymous.
- Answer Check to make sure the battery is working they tend to need replacing every 6 months , also make sure the numbers lock is on. A greener light will display once it's synced
  Answered 6 years ago by Chopswife
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QuestionHow do you turn it off to save the battery life?
Asked 6 years ago by Connie.
- Answer You can't. If you are not using it it will draw almost no power from the battery.
  Answered 6 years ago by brucepless
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QuestionI have one broken key on this particular keyboard and was wondering if it can be repaired?
Asked 6 years ago by mli324.
- Answer I have not run into that issue with my keyboards. When the Microsoft Keyboard goes south I just go out and buy a new one. I have not seen any technical reviews on how to fix this keyboard and if a key is broken I would recommend buying a new keyboard.
  Answered 6 years ago by CD59
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QuestionMicrosoft sculpture ergonomic wireless keyboard and mouse, L5V-00001, sky 1818024. I am working and my mouse cursor has disappeared. I have taken batteries out. Restarted but no help.
Asked 7 years ago by Lslyons.
- Answer We have some handy troubleshooting tips for your Microsoft Mouse here: https://support.microsoft.com/en-us/help/4034351/accessories-mouse-troubleshooting-problems-using-microsoft-mouse. If you should experience further difficulty, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We hope this helps!
  Answered 7 years ago by MicrosoftOutreachTeam
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QuestionI have problems with my mouse, no matter what battery I use it’s not working properly. I tried many batteries, from expensive to cheap, does this mouse require a special battery?
Asked 4 years ago by James.
- Answer No but it could be that there is some signal degradation. If you have the dongle plugged into a hub, try plugging it into the PC/Laptop USB port. Otherwise, try using the mouse closer to the USB dongle. There is a known issue with the right click buttons.
  Answered 3 years ago by LionofFate
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QuestionWhere are the indicators for number lock, Cap Lock, Scroll Lock, and Function Lock? I HAVE LOOKED AND LOOKED BUT i CANT FIND THEM.
Asked 5 years ago by Anonymous.
- Answer I don't think there is any kind of indication light or anything.
  Answered 5 years ago by JBTX
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Questionis it Bluetooth compatible?
Asked 5 years ago by cliff.
- Answer Regardless of anything else you see it truly is not. I bought it from BestBuy because its specs said it was. When I got it home there was no way to sync via Bluetooth. Look at this page, go to Tech Specs -> Connectivity https://www.microsoft.com/en/accessories/products/keyboards/sculpt-ergonomic-desktop?activetab=pivot:techspecstab#tab1ef308908-3c59-4042-b7bb-5ddf675ae201
  Answered 3 years ago by Anonymous
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QuestionHI, I have this keyboard but the number pad is sporadic I think due to the wireless connectivity. It doesn't consistently get the numbers so it's really not working well. Are there other options to that one part of this, even if it's wired.
Asked 7 years ago by Nicki.
- Answer I find that it matters what is on my desk in between the transponder and the keypad or mouse. I sometimes have to move things out of the way. Also, when the battery started to loser power it was like that. I replaced the battery and it was fine.
  Answered 7 years ago by Works
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QuestionDoes this keyboard have Bluetooth?
Asked 2 years ago by PhilR.
- Answer No it’s USB connected
  Answered 2 years ago by Emily
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Showing 41-57 of 57 questions

Questions & Answers

Microsoft - Sculpt Desktop Ergonomic Full-size Wireless USB Keyboard and Mouse Bundle - Black

Q: QuestionGow wide this keyboard and number pad together? The description says something like 2.5 inches which can’t be true. I’m replacing an older corded version that is 20 inches wide including the number pad and don’t have extra room for a wider keyboard.

Q: QuestionCan this keyboard work with a macbook pro?

Q: QuestionHi, does anyone know if the keys are soft key (makes little to no "click" sounds when pushed)?

Q: QuestionMy 10 keypad stopped working and changed the battery and it still does not work . Does it need to reconnect or is it just gone bad?

Q: QuestionI have lost the part of the keyboard that gives it the tilt. Could I get a replacement?

Q: QuestionIs this keyboard a quiet(silent) keyboard? Thank you

Q: QuestionWhat is the length?

Q: QuestionWill this ergonomic keyboard work with my Surface Go? Consumer Model 1824?

Q: QuestionHow do I get the numbers pad to work?

Q: QuestionHow do you turn it off to save the battery life?

Q: QuestionI have one broken key on this particular keyboard and was wondering if it can be repaired?

Q: QuestionMicrosoft sculpture ergonomic wireless keyboard and mouse, L5V-00001, sky 1818024. I am working and my mouse cursor has disappeared. I have taken batteries out. Restarted but no help.

Q: QuestionI have problems with my mouse, no matter what battery I use it’s not working properly. I tried many batteries, from expensive to cheap, does this mouse require a special battery?

Q: QuestionWhere are the indicators for number lock, Cap Lock, Scroll Lock, and Function Lock? I HAVE LOOKED AND LOOKED BUT i CANT FIND THEM.

Q: Questionis it Bluetooth compatible?

Q: QuestionHI, I have this keyboard but the number pad is sporadic I think due to the wireless connectivity. It doesn't consistently get the numbers so it's really not working well. Are there other options to that one part of this, even if it's wired.

Q: QuestionDoes this keyboard have Bluetooth?

QuestionGow wide this keyboard and number pad together? The description says something like 2.5 inches which can’t be true. I’m replacing an older corded version that is 20 inches wide including the number pad and don’t have extra room for a wider keyboard.

QuestionCan this keyboard work with a macbook pro?

QuestionHi, does anyone know if the keys are soft key (makes little to no "click" sounds when pushed)?

QuestionMy 10 keypad stopped working and changed the battery and it still does not work . Does it need to reconnect or is it just gone bad?

QuestionI have lost the part of the keyboard that gives it the tilt. Could I get a replacement?

QuestionIs this keyboard a quiet(silent) keyboard? Thank you

QuestionWhat is the length?

QuestionWill this ergonomic keyboard work with my Surface Go? Consumer Model 1824?

QuestionHow do I get the numbers pad to work?

QuestionHow do you turn it off to save the battery life?

QuestionI have one broken key on this particular keyboard and was wondering if it can be repaired?

QuestionMicrosoft sculpture ergonomic wireless keyboard and mouse, L5V-00001, sky 1818024. I am working and my mouse cursor has disappeared. I have taken batteries out. Restarted but no help.

QuestionI have problems with my mouse, no matter what battery I use it’s not working properly. I tried many batteries, from expensive to cheap, does this mouse require a special battery?

QuestionWhere are the indicators for number lock, Cap Lock, Scroll Lock, and Function Lock? I HAVE LOOKED AND LOOKED BUT i CANT FIND THEM.

Questionis it Bluetooth compatible?

QuestionHI, I have this keyboard but the number pad is sporadic I think due to the wireless connectivity. It doesn't consistently get the numbers so it's really not working well. Are there other options to that one part of this, even if it's wired.

QuestionDoes this keyboard have Bluetooth?