A:AnswerHi Vicki,
This phone is manufactured and unlocked to major US carriers and it will not work properly outside the country. It will be best for you to contact your service provider to further check if this will work on their service.
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:AnswerHi nicnak07. I will be more than glad to answer your question. Device is compatible with service provider’s network but some service provider specific features may not be available. Please get in touch with this carrier to get further details. -Jose.
A:AnswerHi Charlie,
Thanks for reaching out. Unlocked means the phone is eligible to all major US Carriers.
In case you have questions, please email us at [email protected] to further assist you.
- Frank
A:AnswerWe have T-Mobile and we always purchase unlocked phones from Best Buy and use them with no problems. We have not had any problems so far with the Unlocked MOTO G7 32GB POWER, just pop in the sim and good to go.
A:AnswerYou have to activate with a contract plan in order to get the discount. Sim cards are free for the supported carriers, so not sure why you'd want to use your old one. FYI, your old phone # can be moved to the new carrier and has nothing to do with the sim card.
A:AnswerHi Jazz, thanks for the interest. This device has been tested and carrier-certified to work with T-Mobile network. You can check carrier compatibility chart here: https://www.motorola.com/us/carrier-compatibility. Feel free to send us an email to [email protected] if you have questions. We are standing by to help. -Ruby
A:AnswerHi damianrubino, Thanks for your interest. This phone is US unlocked and can be used or work outside the US, however, we can't guarantee that all carrier features will work. We suggest contacting your preferred carrier and see if this phone will work with their service. We do not recommend users buying a phone from a different country as the warranty of the phone is only limited to where it is intended for sale. -Jess
A:AnswerIt doesn't come with any case but you can order 3 different types of cases for the phone & a protective screen cover. But hard to find in actual store, best to buy online.