Questions & Answers

Q: QuestionWhat is the benefit of OLED Care 2.0?

• A:Answer It provides several care services and significantly reduces the chances of OLED screen aging.

Q: QuestionHow many HDMI ports does this monitor have?

• A:Answer This monitor has 2 HDMI 2.1 ports.

Q: QuestionWhat is the refresh rate of the monitor?

• A:Answer The MSI MPG 491CQP monitor has a 144Hz refresh rate.

Q: QuestionWhy does this monitor not have a fan?

• A:Answer The combination of Graphene film and customized heatsink designs enables the monitor to operate without a fan.

Q: QuestionDoes this monitor have speakers?

• A:Answer No, this monitor does not have integrated speakers.

Q: QuestionDoes this monitor support HDR?

• A:Answer Yes, it has VESA DisplayHDR True Black 400 certification.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor boasts a rapid 0.03ms(GtG) response time.

Q: QuestionHow does one set up the monitor for it to perform OLED refresh automatically upon entering standby mode? I'm about to return the monitor as it forces user intervention at the 4hr mark to select "later" before standby will perform OLED cleaning...

Asked 3 months ago by LookingForOLED.

• A:Answer For the monitor to automatically perform the OLED Panel Refresh pixel cleaning the following settings must be true. Why this isn't part of the manual, or warned on the monitors menu is beyond me. You must use these settings if you don't want to be interrupted by OLED warnings/cleanings while you are busy!!! Power Button -> "OFF" USB C Powed -> "OFF" Recommended setting for quality of life (not required) Protect Notice -> 16 hrs. The above settings will make it so the monitor performs OLED cleaning once 4hrs of use is true and the monitor is inactive for the specified time during in the monitors settings. I googled "MSI Panel Protect Reddit" and went through tons of complaints before finding the above solution. I've updated my monitor's firmware and am running FW.017 for reference. Also for reference in the newer firmware, MSI fixed the issue where the monitor would power off after OLED cleaning. So if your monitor is powering down on you forcing you to manually power it back on, you can fix this by updating your monitor's firmware. Aside from this OLED issue that is resolved by tweaking settings, the MSI MPG 491CQP is definitely the best OLED monitor I've used between Samsung, LG, MSI, and Gigabyte. Especially for out of the box picture and gaming features.

  Answered 3 months ago by LookingForOLED

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Q: QuestionWith this monitor is there a supported monitor mount for this monitor besides the one it comes with?

Asked 1 month ago by Travis.

• A:Answer You can buy a desk or wall monitor arm. Just make sure that arm supports VESA 100x100 and ultrawide monitors.

  Answered 1 month ago by BigboyC

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Q: Questionwould I be able to split into 3 screens for work?

Asked 2 months ago by Stepheng153.

• A:Answer Pbp as previous commenter said but you could also use powertoys from windows or display fusion to split to ehatrver size you need.

  Answered 2 weeks ago by JeremyF

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Q: QuestionIs there any way to configure this monitor to automatically perform MSI Panel Protect when the monitor is receiving no input signal for an extended duration like all the competition I've tried (Samsung, LG, Gigabyte)?

Asked 4 months ago by LookingForOLED.

• A:Answer Hello - here is information about all of the features available for MSI Panel Protect. https://www.msi.com/blog/how-msi-oled-care-prevents-oled-from-burn-in

  Answered 4 months ago by Geno

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Q: QuestionDoes this USB-C can power my laptop? If so, the maxium power?

Asked 9 months ago by Y.

• A:Answer Yes. You can enable usb-c charging. 90W is that limit.

  Answered 1 month ago by BigboyC

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Q: QuestionDoes the stand adjust in height?

Asked 10 months ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by KatieVerified Purchase

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