Questions & Answers

Q: QuestionI have 2 questions, Is the ram upgradable, and is it single channel or duel channel.

Asked 3 years ago by Yoyo5277.

• A:Answer Yes,dual

  Answered 3 years ago by HoahbihVerified Purchase

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Q: QuestionColor accuracy?

Asked 3 years ago by Dflue.

• A:Answer The Sword 15 A11UD-001 is not marketed to have a color accurate display. The panel used is a 15.6" FHD, IPS-Level 144Hz 45%NTSC.

  Answered 3 years ago by Geno

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Q: QuestionIs this vr ready?

Asked 3 years ago by dan.

• A:Answer Technically the Sword 15 is VR ready. But please confirm the I.O need to run your specific VR headset as those specifications are different from headset to headset.

  Answered 3 years ago by Geno

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Q: QuestionIs the camera on this system an IR camera and supported by Windows Hello?

Asked 3 years ago by Coffeeholic.

• A:Answer The Sword 15 is not equipped with an iR capable camera.

  Answered 3 years ago by Geno

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Q: Questionwhat version of windows does this run on, i am hoping to buy but only if it windows 11

Asked 3 years ago by Beau.

• A:Answer The Sword 15 A12UC-295 is sold with Windows 11 Home.

  Answered 3 years ago by Geno

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Q: QuestionCan the backlight keyboard for this model change to different colors? Or is it only blue with different brightness modes

Asked 3 years ago by Iris.

• A:Answer The Sword 15 A12UC-295 is equipped with a single color backlit keyboard (Blue).

  Answered 3 years ago by Geno

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Q: QuestionDoes the USB C port allow for display out?

Asked 3 years ago by Ace.

• A:Answer No, the Sword 15 does not support DisplayAlt mode.

  Answered 3 years ago by Geno

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Q: QuestionWhat brand of ram is it

Asked 3 years ago by Nate.

• A:Answer Samsung 8Gb 3200mhz DDR4 SO-DIMM

  Answered 3 years ago by LucasHVerified Purchase

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Q: QuestionI want to know how much is the laptop battery

Asked 3 years ago by hina.

• A:Answer The Sword 15 A12UC-295 is equipped with a 3 cell (53Whr) battery.

  Answered 3 years ago by Geno

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Q: QuestionWhat is the biggest SSD size this laptop will support?

Asked 2 years ago by Michael.

Q: QuestionI want to upgrade my ram but I don't want to hurt my parts. Since I have warranty on my laptop if I pay for the ram will you guys upgrade it for free if I pay for the ram?

Asked 2 years ago by Reduce.

Q: QuestionHow long can the battery last during a game

Asked 2 years ago by Anonymous.

• A:Answer Gaming laptops are not intended to be used while unplugged under heavy load. You can expect the battery to last about an hour to two hours depending on the load, but the performance will be throttled.

  Answered 2 years ago by Geno

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Q: QuestionWhat is the motherboard on this laptop

Asked 2 years ago by Mike.

• A:Answer The Sword 15 uses a proprietary motherboard specific to the line Sword lineup of notebooks.

  Answered 2 years ago by Geno

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Q: QuestionWould the SSD in this laptop be upgradable to a 1 TB SSD and if so what brand would be recommended and how much does Geek Squad cost to upgrade?

Asked 2 years ago by Michael.

• A:Answer Not sure if Geek squad can upgrade it if yours was lied to about the storage slots you only can have the 1 NVME slots that you are using. (DIY transfer all the files to your new NVME using a adapter and switch them)

  Answered 2 years ago by Bloodzwolf

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Q: QuestionWhat’s the max RAM you can put in this laptop.

Asked 2 years ago by Anonymous.

• A:Answer 64GB DDR4 RAM. 2 slots, 2x32GB RAM sticks

  Answered 2 years ago by idkyVerified Purchase

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Q: QuestionIdeally, I’d like to hook this up to a docking station with multiple monitors and a separate keyboard. Is this laptop capable of that?

Asked 2 years ago by Flip.

• A:Answer The Sword 15 A12UC-295 does not support displayalt mode through USB-C and cannot be paired with a dock.

  Answered 2 years ago by Geno

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Q: QuestionDoes this Laptop have external speakers?

Asked 2 years ago by Duckster.

• A:Answer Yes

  Answered 2 years ago by CristianMVerified Purchase

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Q: QuestionCan it run payday 2 smoothly?

Asked 2 years ago by Anonymous.

• A:Answer It would struggle a little without upgrades, the RECOMMENDED is: OS: Windows 10 Processor: 2.3 GHz Intel Quad Core Processor Memory: 8 GB RAM Graphics: Nvidia & AMD (1GB VRAM) DirectX: Version 9.0c Storage: 83 GB available space VR Support: SteamVR. Standing or Room Scale

  Answered 2 years ago by idkyVerified Purchase

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Q: QuestionCan it easily run steam games with no problems or delay and how many steam games are able to be downloaded onto the computer at once

Asked 2 years ago by Someone.

• A:Answer I had 3 steam games at once. You can have more. Depends on the steam game.

  Answered 2 years ago by idkyVerified Purchase

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