A:AnswerThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
A:AnswerThe fact that this question has not been answered in over three months is a strong indicator of it being made abroad, probably China.
Strongly agree, we must support USA manufactured products, where at all possible !!!
A:AnswerThank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. We recommend unplugging the product until the ice melts and this should resolve the issue. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care