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Page Showing 1-20 of 46 questions
  • QuestionWhy would I need a VPN?

    • Answer Norton Secure VPN allows you to browse anonymously and securely on public Wi-Fi with no-log VPN and bank-grade encryption to help keep your information like passwords and bank details secure.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat does the Norton 360 Deluxe software do?

    • Answer It provides powerful layers of protection for your connected devices and online privacy.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes Norton 360 Deluxe offer cloud backup?

    • Answer Yes, it includes 25GB of secure cloud backup for PCs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes Norton offer a virus protection promise?

    • Answer Yes, if your device gets a virus and Norton can't remove it, you will get your money back guaranteed.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat are the benefits of having Norton 360?

    • Answer Norton 360 provides multiple layers of protection for your digital life, including browsing anonymously with bank-grade encryption, blocking viruses and malware, password management, dark web monitoring, and parental controls.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many devices does the Norton 360 Deluxe package cover?

    • Answer This package of Norton 360 Deluxe provides protection for up to 3 devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is included with the parental control feature?

    • Answer The parental control feature allows you to manage your kid's online activity, helping them safely explore, learn, and enjoy the connected world on their devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this software a one time purchase or a subscription?

    • Answer This is a 1-Year pre-paid subscription that will auto-renew annually unless you cancel.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow much is the auto renewal at the completion of the year?

    Asked by Meshi.

    • Answer BE AWARE!!! I just hung up with Norton ,my Norton virus protection ends in 22 days. IF I purchase this one after having the first promtoional rate they will send me a bill for the difference and if I dont pay will cancel my subscription. So if your trying to avoid the higher cost they will catch up with you. Im thinking of switching to McCaffee and then next year go back to Norton so I can get the intro price. Just soooo frustrating since I am a senior on limited income.

      Answered by Shashana

  • QuestionIf I purchase this version that states it is auto renewal and turn Auto Renewal to NO and remove pymt info from my account does that mean my devices will no longer be protected, receive updates, etc.?

    Asked by Wans.

    • Answer When you purchased in the retail store, you were buying a recurring subscription that automatically renews each year after the initial term. If you choose to disable automatic renewal feature, your subscription will continue to work for the period you subscribed however, it will not get renewed automatically when it expires. Thanks!

      Answered by NortonLIfeLock Product Expert

  • Questionwhy cant i download this product to my laptop why doesnt this just give you a product key to use?

    Asked by mzchelle.

    • Answer First good luck. I spent three days trying to install norton was no help , I ended up going to Best Buy and to get help two hours later it was installed. If I had known the hassle involved I would not have bought it.

      Answered by Snowdog

  • Questionis this norton 360 deluxe (3 devices) the 2022-2023 version ?

    Asked by ralph.

    • Answer Yes.

      Answered by WiltonA

  • QuestionHello, Will the autorenewal be at this price? Thank you, Rachel

    Asked by Rachel.

    • Answer Sorry, Rachel. The auto-renew price is typically 3X the price you paid for your initial description. BAD Norton!

      Answered by Bridgejumper

  • QuestionHello! May I buy Norton 360 deluxe for 3 years protection, not just for one? on the same day, on next day? (1+1+1). If not, WHY? Thank YOU for advance. Mike.

    Asked by Mike.

    • Answer Hi Mike, Each product key has its intended subscription period and you will not be able to use all the product keys at the same time. If you already have a subscription activated on your device and if you use a new key to activate, your Norton 360 will get activated with new key and the subscription period from the old key will not get added to the new key. Let us know if you have any questions. Thanks!

      Answered by NortonLIfeLock Product Expert

  • QuestionIf buy this are you going to tack on extra charges if i am already a customer and need to RENEW? I have heard peoples reviews on amazon saying Norton charged extra like $100 If so I am done with Norton

    Asked by Calchick.

    • Answer I have been buying and manually downloading Norton for several years without an issue. The only catch to downloading Norton yourself is that you have to sign up for the auto renewal BUT you can delete the auto renewal option after you download the new version. If you keep the auto renewal on, then Yes. Norton will charge you ALOT more than what it costs to download this yourself. Once you cancel the auto renewal, they cannot charge you anything extra unless you choose to have their added protection services or don’t cancel.

      Answered by Dakotarose

  • QuestionIf I order this, does the subscription start immediately or can I wait until I need it? I don't need it for 9 months, but want to have it at home so that I can use it in 9 months.

    Asked by confused.

    • Answer Yes it comes with product code when ready activate the Norton Just opt out of auto renew

      Answered by Answer

  • QuestionIs it available in store?

    Asked by Joe.

    • Answer Ya if you go to the best buy store you can find the Norton 360 deluxe. If your having trouble finding the item you can ask a best buy employ to help you.

      Answered by Review

  • QuestionCan this be used to extend a current subscription to Norton 360 deluxe?

    Asked by xoxoxox.

    • Answer Hi there, Great question. In many cases, yes—you can use a new Norton 360 Deluxe license to extend your current subscription by adding the new product key to the same Norton account. The best approach is to sign in to your existing Norton account before activating the new license. If anything looks unclear during activation, or if you want to confirm how it will apply to your current plan, please contact Norton Support at https://support.norton.com and they’ll be happy to help.

      Answered by Norton & LifeLock Product Expert

  • QuestionCan I use the VPN when in another country like cyberghost?

    Asked by turne.

    • Answer Hi there, Great question. Yes—Norton Secure VPN is designed so you can use it when you’re traveling in another country, similar to how you would with services like CyberGhost. As long as you have an internet connection and Norton Secure VPN is available where you are, you can turn it on and choose from the available server locations in the app to help protect your connection and privacy. Availability of specific locations and features can vary by region and local laws, so for the most accurate details we recommend checking the server list inside your Norton Secure VPN app or visiting Norton Support at https://support.norton.com. They can confirm what’s supported for your exact plan and country. Thanks for reaching out with your question.

      Answered by Norton & LifeLock Product Expert

  • QuestionWhat is the renewal price for a 3 device system?

    Asked by leko.

    • Answer Here’s how renewal pricing works: Renewal price details • The renewal price is determined by Norton, not the retailer. • It can vary based on current standard pricing, promotions, and your region. • The renewal cost is often higher than the initial promotional purchase price. What you can expect • ✅ The exact renewal price is always shown in your Norton account before you’re charged • ✅ Norton sends email reminders in advance of the renewal date • ✅ You can turn off auto‑renewal at any time before the renewal if you don’t want to continue at that price How to check your exact renewal price 1. Sign in to your Norton account 2. Go to My Subscriptions 3. View the renewal date and exact renewal amount 4. Manage or disable auto‑renewal if desired Here is a link to Norton Pricing: https://us.norton.com/pricing

      Answered by Norton & LifeLock Product Expert