Questions & Answers

1-10 of 60 Questions
  • Question
    does it come with its own driver and/or does windows 8.1 reconize it as a blu-ray   (5 Answers)

    By Anonymous June 1, 2015.

    Answers
    • Best 
      Answer

      It didn't come with any disc, driver, software, etc. Windows 8. 8.1, and 10 all recognized it and installed the driver automatically. Ran fine. However, this drive is focused on Macs. The best similar drive for a Wndows machine is the Pioneer Slim External Blu Ray Writer BDR-XD05B (Black) -- and it comes with the Cyberlink Media Suite, so you can play DVDs and Blu Ray discs. If you buy this drive, you will have to buy software to play anything.

      By Heloduck January 6, 2016.

    • Question
      will this drive work on usb 2.0?   (10 Answers)

      does this drive, only work with a usb 3.0 pc input?

      By Anonymous March 5, 2015.

      Answers
      • Best 
        Answer

        I have this exact drive. The short answer is yes. Any USB3.0 compliant device must have fallback capabilities. Whether or not you can host this drive on a USB2.0 bus isn't up to the drive but rather what you are connecting it to. Your machine/pc and your OS are what determine if it works or not. SOME systems may throw an error such as "USB device is not recognized" others may throw an error (but still work with the drive) "the device you are using can run faster" It's just letting you know that if you had a USB3.0 drive it would be faster. It will recognize the drive. Avoid Windows XP and pre-LGA1155 motherboards if at all possible.

        By KevinMitnick March 12, 2015.

      • Question
        Will this drive work with windows 10?   (5 Answers)

        By Eddie July 8, 2016.

        Answers
      • Question
        WILL THIS WORK ON A SURFACE PRO 3 WITH WINDOWS 10?   (3 Answers)

        WILL THIS WORK ON A SURFACE PRO 3 WITH WINDOWS 10?

        By LAINIE January 18, 2016.

        Answers
        • Best 
          Answer

          Yes, you can use this on USB 3 capable devices running Windows 10.

          By CommunityAnswer January 28, 2016.

        • Question
          Does it play DVDs from outside the U.S. (i.e., Region 2, 3, 4, etc.)?   (3 Answers)

          By Robert C. March 31, 2016.

          Answers
          • Best 
            Answer

            Yes, the external USB drive will play DVD's from outside the US.

            By CommunityAnswer March 31, 2016.

          • Question
            how many USB ports do you need for this, 1 or 2?   (9 Answers)

            By jat May 3, 2016.

            Answers
            • Best 
              Answer

              When run off my MacBook Pro, it only needs one.

              By pquandt May 27, 2016.

            • Question
              Include CyberLink software?   (5 Answers)

              Does this package include the CyberLink software like the BDR-XD05B offering?

              By Anonymous December 21, 2015.

              Answers
              • Best 
                Answer

                No. No software whatsoever. There are other very similar Pioneer drives that do include the Cyberlink Media Suite. I bought this for my son, but since it didn't have software, I kept it. I have Roxio and Nero. I then purchased the Pioneer Slim External Blu Ray Writer BDR-XD05B (Black) which DOES come with the CyberLink media Suite. All works flawlessly with three different Dell XPS ultrabooks in my house, purchased in 2013, 2014, and 2015.

                By Heloduck January 6, 2016.

              • Question
                How do I watch a BD movie with this? What software works for you?   (6 Answers)

                By DomG November 25, 2016.

                Answers
                • Best 
                  Answer

                  Just download the free Leawo software.

                  By Nicki45 December 7, 2016.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Is this compatible with Macbook?   (9 Answers)

                By Lvm0810 June 22, 2015.

                Answers
                • Best 
                  Answer

                  I use mine with a MacBook Pro. Be aware you need two available USB ports, as there is no external power supply. If found it useful for ripping CD3 and shaped CDs since this unit has a spindle and is not a slot load like most other USB writers these days.

                  By yhtomitb December 4, 2015.

                • Question
                  DVD Fab   (5 Answers)

                  Hi, Does anyone know if this drive will work with DVD Fab software?

                  By Anonymous November 26, 2015.

                  Answers
                  • Best 
                    Answer

                    Yes it works fine with DVDFab and Makemkv.

                    By Ripper May 20, 2016.

                  Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions