Questions & Answers
- Model:
- 4K11SZ-0EN0
- |
- SKU:
- 6403960
Q: QuestionCan I have it installed by Best Buy?
Asked by Kwilki.
- A:Answer Great question. The Ring Alarm is listed as a DIY (do it yourself) system and made to be easily installed. If you would like it to be professionally installed, we recommend reaching out to your local best buy to see what installation options they have. For more information on how to install your Ring Alarm yourself please see our help center article: https://support.ring.com/hc/en-us/articles/360039015932-Ring-Alarm-Setup-Guides-and-Manuals. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila with Ring
Answered by Ring

Q: QuestionHow far does the range extender help
Asked by Party.
- A:Answer Hello Party, The Ring Alarm Range Extender is designed to extend and expand the Base Station’s Z-Wave network, allowing for greater range and network coverage for all security devices at your location. The Range Extender can be placed up to 250 feet from the Base Station. It will reach Alarm devices up to 250 feet away, in an unobstructed environment. Coverage may vary depending on the layout and construction of your home or business. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns. Thank you, Antonio from Ring
Answered by Ring

Q: QuestionHow to do you replace the batteries on the sensors ?
Asked by Great.
- A:Answer Hello Les, Ring Alarm Contact Sensors are designed to keep doors and windows in homes and businesses secure. The Contact Sensor is made up of two parts - the Sensor and the Magnet. Slide the Contact Sensor off of the back cover which is mounted on the wall. Remove the batteries and insert the new batteries. Replace the Sensor onto the cover. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/. You can also visit our help site, https://support.ring.com/hc/en-us, for tips & tricks, videos and help articles for all our Ring products. Thank you, Antonio from Ring
Answered by Ring

Q: QuestionThe camera is for outdoor
Asked by Mark.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer It’s an indoor camera.
Answered by Toni
Q: QuestionI’m mainly interested in a camera and base What would my cost be?
Asked by Mark.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Mark, Great question! All of our Ring Alarm components can be purchased separately. Here are links to our product pages with more information: https://shop.ring.com/pages/security-system and https://ring.com/security-cameras. For any additional questions, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionLooking for a security system with at least three all-weather cameras (constantly recording with at least a seven day memory bank). What I don't want and will not buy is a monthly service fee or a cloud storage system. Is your system amenable to this?
Asked by Bocephus.
- A:Answer Ring is cloud based. Ring records on movement and does not constantly record.
Answered by Karl
Q: QuestionDo you have to use wifi for these to work?
Asked by Bstout.
- A:Answer Yes the base station needs to connect to wifi for updates and sending alarms to your phone
Answered by Techjesus69
Q: QuestionCan you add additional door sensors to this system?
Asked by Jamie.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Jamie, Great question. Yes, you can add up to 300 additional sensors to your Ring Alarm system. If you have any further questions, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
Answered by Ring

Q: Questionincluded camera is "wired" ... how long is the wire?
Asked by Craigp888.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer is very long. like 6 feet. Camera ideal height placement is from 4 to 6 feet to capture facial features. If you place it too high it may not see facial features. It also mounts on the wall
Answered by Quality
Q: QuestionIs the doorbell alarm camera included in this package.?
Asked by Anonymous.
- A:Answer Hello, No, a doorbell camera is not included in this package. Here's what is included: a base station, four contact sensors, a keypad, a range extender, and a motion detector. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionI am a member of the Geek Squad ($199 per year). Will they come to my home and install it for me?
Asked by Robert.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Robert, Great question. The Ring Alarm system is a DIY (do it yourself) system so installation from a third party is not needed. However if you would like to know if Geek Squad will install it in your home we recommend giving them a call for further information. If you have any further questions do not hesitate to reach out to us at 18006561918. -Jamila at Ring
Answered by Ring

Q: QuestionCan I use the Ring and Arlo cameras with my MacBook?
Asked by Anonymous.
- A:Answer Hello, The Ring app can be downloaded and installed on a MacBook, yes. Here are step-by-step instructions for doing so: https://support.ring.com/hc/en-us/articles/204384784-Downloading-and-Updating-the-Ring-App. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring
Answered by Ring

Q: QuestionDoes Ring offer a garage door detection system?
Asked by Carol.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Carol, Yes, the Ring App is compatible with Lift Master myQ Smart Garage Doors. Here is a helpful article about this integration: https://support.ring.com/hc/en-us/articles/360055393191-LiftMaster-myQ-Smart-Garage-Control-setup-and-use. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionWill geek squad install?
Asked by Anonymous.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer They can but it’s so easy to install. All step by step in the app.
Answered by Pius209
Q: QuestionDoes Best buy or geek squad install any system ?
Asked by ray.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Ray, Best Buy may offer services to install your Ring Alarm Kit, please check out their site here for more information: https://www.bestbuy.com/site/services/smart-home-services/pcmcat748300595063.c?id=pcmcat748300595063. Ring also offers installation services for certain devices, please review our site here for more information: https://shop.ring.com/pages/install-my-ring. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thank you, Alexis with Ring
Answered by Ring

Q: QuestionHello will this work in other countries like Mexico? I am not just referring to the alarm itself. In regards to dispatching in case of an emergency. And also in regards to monthly subscription. Thank you
Asked by Octavio.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Octavio, Great question! The Ring Alarm does not work in Mexico and currently only works in USA, Canada and the UK. This means that police dispatch would also not be available. Please feel free to reach out to Ring for any further questions! Best regards, Jamila
Answered by Ring

Q: QuestionWhat is the WiFi protocol, AC, N etc for the Ring system? The latest WiFi protocol is AX which is WiFi 6, and the next to the latest WiFi protocol is AC which is WiFi 5. WiFi N protocol is a dinosaur!
Asked by cc.
- A:Answer Hello cc, You can connect your Base Station to the internet using wifi or Ethernet cable. (Note: You can't use both wifi and Ethernet at the same time, but you can change the connection at any time.) Here is a helpful article regarding more specifics of the Base Station: https://support.ring.com/hc/en-us/articles/360040525211-Ring-Alarm-Base-Station. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis
Answered by Ring

Q: QuestionDoes the door sensors make a chime when you are home and we go in and out?
Asked by Katherine.
- A:Answer Hello Katherine, Yes, the chirp tones are fully customizable for each of your sensors within the Alarm Kit. Here is a helpful article to explain this and how to place your sensors in more detail: https://support.ring.com/hc/en-us/articles/115005178546-Getting-Started-Placing-Sensors-and-Motion-Detectors. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring
Answered by Ring

Q: QuestionIs the indoor camera wireless
Asked by Sam.
This question was asked about the related product: Ring - Alarm Security Kit 9-Piece (2nd Gen) - White
- A:Answer Hello Sam, No, the Indoor Camera is powered by an AC plug in adaptor and is not wireless. Ring does offer several other models of cameras that are battery operated and fully wireless. Here is a side by side comparison of each of our devices for your review: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring
Answered by Ring

Q: QuestionLiving in Ireland will it work over here
Asked by David.
- A:Answer Hello David, Right now, Ring only offers professional monitoring in the US and Canada. If you'd like to self monitor your system it would work in Ireland but would not dispatch the police department or fire department in the event of an emergency. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. Thanks, Alexis with Ring
Answered by Ring

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