Questions & Answers

Q: QuestionDoes this doorbell have motion detection?

• A:Answer Yes, this doorbell has motion detection that sends mobile alerts.

Q: QuestionWhat kind of alerts can I get with a subscription?

• A:Answer You can get Person, Package and Vehicle Alerts with a compatible Ring subscription.

Q: QuestionIs it possible to recharge the battery?

• A:Answer Yes, you can easily recharge the battery via USB-C.

Q: QuestionCan I communicate through this doorbell?

• A:Answer Yes, you can speak in real time with Two-Way Talk.

Q: QuestionDoes this doorbell record audio?

• A:Answer Yes, this doorbell records audio.

Q: QuestionWhat is the maximum video camera resolution?

• A:Answer The maximum video camera resolution is 2K (1980p).

Q: QuestionCan it easily be removed if I relocate?

Asked 3 weeks ago by rcomfort48.

• A:Answer As easy as it is to install, you can remove and take to your new residence.

  Answered 2 weeks ago by AlexaOutletVerified Purchase

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Q: QuestionDo you need s subscription to have a Ring Doorbell in your apartment?

Asked 3 weeks ago by Jojo.

• A:Answer Hi Jojo. No, a subscription is not required to use the Ring Battery Doorbell Plus’s standard features (real-time notifications, live view, and two-way talk). The Ring Protect Plans offer downloading and sharing video capabilities, along with additional features for those who want them. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

  Answered 3 weeks ago by Ring

  
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Q: QuestionDoes this have to have an active subscription in order to use any function it has?

Asked 3 weeks ago by TEDWins.

• A:Answer Hi LAWLLL. Thank you for reaching out to us with your question. Ring products provide their standard features such as instant alerts, live view, and two-way talk without any subscription. Ring Protect Plans offer downloading and sharing video capabilities and additional features for those who want them. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 3 weeks ago by Ring

  
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Q: QuestionIs this hard wired

Asked 1 month ago by Reign.

• A:Answer Hi Reign. Thank you for taking the time to ask this question. The Ring Battery Doorbell Plus is not a hardwired-only doorbell, but it can be hardwired if you choose. It comes with a removable, rechargeable Quick Release Battery Pack, so it works as a battery-powered doorbell right out of the box. However, if you have existing doorbell wiring, you can also connect it to your wiring for a trickle charge that helps keep the battery topped off, so you won't need to remove and charge it as often. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.

  Answered 1 month ago by Ring

  
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Q: QuestionHi there, Does It Need internet connection like WiFi in order to Work Fully Properly??? Or does it work without internet or WiFi Very well??? Thank you!!

Asked 2 months ago by DEucMoP.

• A:Answer Yes it needs an internet connection to work.

  Answered 2 months ago by MizshutterbugVerified Purchase

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Q: QuestionCan you replace the battery?

Asked 2 months ago by doorbellbattery.

• A:Answer Yes. In fact you can order another battery online (recommended) when you are charging the one in the doorbell.

  Answered 1 month ago by laserwizard

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Q: Questionhow long does a typical charge lat

Asked 2 months ago by ray.

• A:Answer I've had mine a week. And it needs charging - I just ordered a second battery to allow continuous use while the other battery is charged.

  Answered 1 month ago by laserwizard

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