Questions & Answers

Q: QuestionHas anyone just bought the camera and over heated within an hour of filming?

Asked 3 years ago by LoveIt.

• A:Answer Hi.. I just watched a video on this. There is a setting you need to change. It is set to standard heat shutoff.. Change this to high.

  Answered 3 years ago by Anonymous

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Q: QuestionI just bought this camera today but it will be delivered on 11/1. I am curious if this is safe to be charged on a power outlet with 220v or safer to connect the USB to a computer? Will be bringing this camera for an out of the country tour next month.

Asked 4 years ago by Liz.

• A:Answer The camera comes with an adapter so you should be fine plugging the adapter into the wall. The adapter should have a chip inside that regulates charging. Depending on the computer port, charging might take longer, but should still be safe. I have even used my phone charger to charge the camera via usb c. Have fun on your trip! Bring sd cards and extra batteries!

  Answered 4 years ago by MrWhohahaVerified Purchase

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Q: QuestionDid anyone else receive their new camera with the lens attached and no body cap in the box?

Asked 3 years ago by Lillith.

• A:Answer My purchase came the same way. Surprised there was no external battery charger either, just an adapter with usb cable and the batter.

  Answered 3 years ago by new2sonyVerified Purchase

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Q: QuestionI've pre ordered this camera and it still doesn't even show a release date? Can we have some sort of update on the release and pre order status?

Asked 4 years ago by Nick.

• A:Answer I ordered mine on Amazon. My order will arrive on September 9th, 2021. The Release date on Amazon is: Tuesday, August 31, 2021. Hope this helps!

  Answered 4 years ago by Cody

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Q: QuestionWhat size in the lens cover for this 18-50mm lens?

Asked 3 years ago by Anonymous.

• A:Answer Hi, Sony's commitment to customer satisfaction is our top priority. The lens cover size is 40.5mm. Thank you so much for your question. And thank you for choosing Sony. - Pakorn (Sony Social Support)

  Answered 3 years ago by SonyListens

  
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Q: QuestionDoes it have bluetooth connection on it to share pictures?

Asked 2 years ago by Ray.

• A:Answer Hi Ray, Sony commitment to customer satisfaction is our top priority. Thank you for your interest on our ZVE10 camera. Yes, this camera supports wireless transfer both videos and pictures.  If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle 10-30-2023 Sony Social Support

  Answered 2 years ago by SonyListens

  
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Q: QuestionWhat is the I S O range on the camera

Asked 4 years ago by thomas.

• A:Answer Hi thomas, Sony's commitment to customer satisfaction is our top priority. Please see the list of ISO range for still and movie below. Thank you so much for your question. And thank you for choosing Sony. For Still images: ISO 100 to ISO 32 000 (Extended ISO: Minimum ISO 50, maximum ISO 51 200), [ISO AUTO] (ISO 100 to ISO 6 400, Maximum/Minimum can be set.) For Movies: ISO 100 to ISO 32 000 equivalent, [ISO AUTO] (ISO 100 to ISO 6 400 equivalent, Maximum/Minimum can be set.)

  Answered 4 years ago by SonyListens

  
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Q: QuestionDo you have to have a memory card to use this camera?

Asked 4 months ago by Toby.

• A:Answer Yes.

  Answered 3 months ago by HulkVerified Purchase

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Q: QuestionHi! Does the camera come with the microphone that is shown in the pictures?

Asked 10 months ago by Mai.

• A:Answer Yes it comes with small microphone

  Answered 5 months ago by BrandiceLVerified Purchase

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Q: QuestionDoes this camera has flash?

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 10 months ago by DazzlineVVerified Purchase

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Q: QuestionI just bought I love it. But why isn’t my memory card reading. I put one in and it isn’t registering it. Is there certain ones I have to use?

Asked 1 year ago by Savanna.

• A:Answer Hi Savanna, Sony's commitment to customer satisfaction is our top priority. Thank you for taking the time to share your feedback. We are ecstatic to hear you are loving this camera. For the memory card, it should be able to accept various SD cards, please contact Sony Support at 239-245-6360 for assistance. Thank you for choosing Sony. -Linda 1-3-25 Sony Social Support

  Answered 1 year ago by SonyListens

  
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Q: QuestionWhat tripods work best with the camera

Asked 1 year ago by Bk.

• A:Answer I personally use the GorillaPod 1k and just a basic 6ft level tripod.

  Answered 1 year ago by SickGamesVerified Purchase

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Q: QuestionIts there a recording limit?

Asked 1 year ago by Xavier.

• A:Answer Hi xavier, Sony commitment to customer satisfaction is our top priority. The duration of time available for movie recording varies depending on the file format/recording settings for movies, memory card, ambient temperature, Wi-Fi network environment, condition of the camera before you start recording, and condition of the charging of the battery. The maximum continuous recording time for a single movie shooting session is approximately 13 hours (a product specification limit). For any questions or concerns, you can reach us at 239-245-6360.   Regards, Larry 9-10-2024 Sony Social Support

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan you take good quality photos as well with this camera? I need one that does both video and headshots.

Asked 1 year ago by Dee.

• A:Answer The photos this camera can produce is wild and amazing for its size and with the right lense photos and videos are amazing.

  Answered 1 year ago by GraysonPVerified Purchase

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Q: QuestionWhere’s this Sony Alpha ZV-E10 - APS-C Interchangeable Lens Mirrorless Vlog Camera made? What country of origin?

Asked 1 year ago by AlexV.

This question was asked about the related product: Sony - Alpha ZV-E10 Kit Mirrorless Vlog Camera with 16-50mm Lens - White

• A:Answer Hi Alex, Sony's commitment to customer satisfaction is our top priority. The ZVE10 camera is made in Thailand. Thank you so much for your question. And thank you for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. - Pakorn (Sony Social Support)

  Answered 1 year ago by SonyListens

  
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Q: QuestionCan you hook up a variable zoom switch to this camera?

Asked 2 years ago by Shawn.

• A:Answer Yes with a grip

  Answered 1 year ago by SeanCVerified Purchase

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Q: QuestionIs this a good starter camera if I pair it up with the sigma 16mm 1.4 lens for basketball mixtapes and photoshoots ?

Asked 2 years ago by Kah.

• A:Answer Yea

  Answered 1 year ago by SeanCVerified Purchase

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Q: QuestionDoes this camera has interchangeable lens?

Asked 2 years ago by Annie.

• A:Answer Yes!! Any E-mount lenses will work!

  Answered 2 years ago by RalphAVerified Purchase

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Q: QuestionDoes this camera have a macro lens that fits?

Asked 2 years ago by jcjensen.

• A:Answer Hi Jcjensen, Sony commitment to customer satisfaction is our top priority. Thank you for your interest on our ZVE10 camera. Yes, there are Sony macro lenses that are compatible with our camera. If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Rubychelle 12-7-2023 Sony Social Support

  Answered 2 years ago by SonyListens

  
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