Questions & Answers

Q: QuestionDo they work with my ps4

Asked 2 weeks ago by Billy.

• A:Answer Hi Billy, thanks for your question! We're happy to assist and get you the info you need about your devices. About connecting your WF-C710N earbuds to your PS4; the console doesn't allow direct pairing with standard Bluetooth devices like these. The PS4 is limited to a few specific headsets, mainly the PlayStation-branded ones that come with their own USB dongle for connectivity. However, if you're set on using them, you could look into using a third-party USB Bluetooth audio adapter that plugs into your PS4's USB port. This would allow you to connect the WF-C710N to the adapter instead of directly to the console. Just a friendly note: since this is a third-party solution, we can't officially guarantee its performance or compatibility. We hope this helps! We sincerely appreciate you considering a Sony product! Best regards, Estefany

  Answered 2 weeks ago by SonyListens

  
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Q: QuestionDoes the case charge the headphones without being plugged into the wall?

Asked 2 months ago by Jacob.

This question was asked about the related product: Sony - WF-C710N Truly Wireless Noise-Canceling Earbuds - Black

• A:Answer Yes the case holds a separate charge from the earphones that will charge them without being plugged into the wall

  Answered 1 month ago by JamesK

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Q: Questiondo these not have a built-in mic for phone calls?

Asked 3 months ago by Anonymous.

• A:Answer Hi there! Thank you for reaching out with your question. We can certainly help you with that. The Sony WF-C710N earbuds do have a built-in microphone that can be used for phone calls, via Bluetooth connection to a smartphone, tablet or computer. You can find more information on this link: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827919.html Thanks for considering Sony products. We hope this helps! Best regards, Estefany

  Answered 3 months ago by SonyListens

  
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Q: QuestionHow do these compare to the beats sport model as far as sound quality?

Asked 3 months ago by KevinC.

Q: QuestionHow effect are these at cancelling wind noise when talking on phone call? I have had people say they can't hear me well when I am riding if they call.

Asked 5 months ago by CyclistDurham.

• A:Answer not good for me

  Answered 5 months ago by MONTYVerified Purchase

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Q: QuestionAre there any major differences between these and the Galaxy Buds when it comes to compatibility with a Samsung Galaxy phone?

Asked 5 months ago by Freddy.

• A:Answer I can't say-- but I have owned JLab, JVC, and JBL earbuds of similar price-point and these SONY's are better

  Answered 3 months ago by MitchCumsteenVerified Purchase

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Q: QuestionDo these connect to the PS5?

Asked 5 months ago by KCCarrel.

• A:Answer Hi KCCarrel, thank you for reaching out to us. We are pleased to assist you with your inquiry regarding the WF-C710N earbuds! The WF-C710N earbuds do not have the capability to connect to the PS5 for audio via Bluetooth. However, if you wish to use them with your PS5, you have a few options available: -You can use a third-party Bluetooth USB adapter that plugs into one of the PS5's USB ports. You would then pair your WF-C710N to this adapter. Please note that Sony doesn't guarantee the performance or compatibility of all third-party adapters. -If your television has Bluetooth audio output, you can connect your WF-C710N earbuds to your TV. The audio from your PS5 would then be routed through your TV to your earbuds. https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001827211.html Thanks for considering Sony products and we hope this helps clarify things for you! Best regards, Stephanie

  Answered 5 months ago by SonyListens

  
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Q: Questiondo these work with google assistant?

Asked 7 months ago by Metalgear.

Q: QuestionAre they compatible with ipad 10th generation?

Asked 7 months ago by Earbuds.

Q: QuestionDo they work one without the other individually.

Asked 7 months ago by Anonymous.

• A:Answer Yes they do but one of the buds is the main

  Answered 5 months ago by Arod

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Q: QuestionDo these bud's stay in your ear and do they work independently.

Asked 7 months ago by Anonymous.

• A:Answer They do slip out with sweat if you don’t have the right fit I assume tbh.

  Answered 5 months ago by Arod

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Q: QuestionCan you sleep with these in all night?

Asked 7 months ago by Randy.

• A:Answer depends on your habits; I've had JBL, JVC, and JLab, and these SONY's stay in my ear better

  Answered 3 months ago by MitchCumsteen

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Q: QuestionDo these not automatically connect to your phone when you pull out of case & put in ear?

Asked 7 months ago by Anonymous.

• A:Answer Hi there, Yes, the Sony WF-C710N headphones should connect to your phone automatically when taken out of the case. To ensure a proper connection, it is advised to use the Sony | Sound Connect app. This app helps in quickly connecting your compatible Bluetooth headphones to your smartphone and allows customization of audio settings. Thanks for choosing Sony. -Aldair

  Answered 7 months ago by SonyListens

  
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