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Does your tv have "ARC"? If so try to run HDMI from TV ARC to soundbar ARC and 4K player HDMI to "HDMI input" on sound bar. Set soundbar to ARC input. Reboot everything. Also double check that digital audio out signal form both TV and player are set to Bitstream. Otherwise Google knows all, or look on AVS forums (home theater forum) or post your question there.
Sorry, there was a problem. Please try again later.Another issue could be bad/poor HDMI cables. Don't use the ones they send with the devices, they are low grade. You can get monoprice premium certified HDMI cables from "the largest online retailer" for under $10/pair.
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