Questions & Answers

Q: QuestionIs this drive compatible with USB 2.0?

• A:Answer Yes, this drive is backward-compatible with USB 2.0 connections.

Q: QuestionIs WD Discovery software included with this drive?

• A:Answer Yes, WD Discovery software is included, allowing you to manage the HDD.

Q: QuestionCan I use this external drive with a Mac computer?

• A:Answer Yes, this external drive is compatible with Mac computers, but reformatting is required.

Q: QuestionDoes this external drive have data encryption?

• A:Answer Yes, this external drive has data encryption as a security feature.

Q: QuestionDoes this drive have an automatic backup solution?

• A:Answer Yes, it comes with WD Discovery backup software for automatic backups.

Q: QuestionWhat kind of warranty comes with this drive?

• A:Answer This WD easystore desktop drive comes with a two-year warranty.

Q: QuestionIs a WD Red drive inside this disk? I saw this in the comments of the other guest but I did not find it in the product description,

Asked 8 years ago by Scott.

• A:Answer There are WD Red drives inside with NASware 3.0. Be sure you get the drive manufactured in Thailand not China. The Thailand drives have a 256mb cache and the China ones are allegedly only 128mb. I found this out from a YouTube video by JDM_WAAT published on 7/26/2017 titled "Western Digital Easystore 8TB (WD Red inside) unboxing and shucking. I verified the 256mb cache on my Thailand drive (WD80EFAX-68LPHN0). The video shows how to open the enclosure without breaking it and shuck the drive in great detail. A+ would shuck again.

  Answered 8 years ago by Permabanned

  Helpful (75)Unhelpful (10)ReportAnswer this questionShow more answers (5)

Q: QuestionI have a 931g passport that is full. I cannot access individual files ,pics and folders at my leisure. The only thing it does is backup and restore period, Does the new 8T allow you to browse thru files and folders you've backed up and pick & restore?

Asked 8 years ago by pablo.

• A:Answer Whether or not you can access individual files and folders is not a function of any particular drive. It is a function of the software you are using to back up your files with.

  Answered 8 years ago by SoCalBuckWheat

  Helpful (58)Unhelpful (16)ReportAnswer this questionShow more answers (5)

Q: QuestionWill this work on a PlayStation 4?

Asked 8 years ago by Biggs.

• A:Answer Yes it does. That's what I bought it for.

  Answered 8 years ago by jbrock0208Verified Purchase

  Helpful (28)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionWhat is the difference between the WD Easy-store 8TB and the WD My-book 8TB? Trying to figure out why the easy-store is more expensive. Thanks

Asked 8 years ago by marka1620.

• A:Answer The drives used. This one has a red NAS, while the other ones use, most likely, a WD blue. The easy-store is better for long-term storage.

  Answered 8 years ago by mummyloverVerified Purchase

  Helpful (48)Unhelpful (16)ReportAnswer this questionShow more answers (5)

Q: QuestionCan hook this up to my Xbox one?

Asked 8 years ago by Balki.

• A:Answer Most likely. According to Microsoft, the max amount of usb storage on an Xbox one is 16tb, in any combination. So a single 8tb drive should work fine.

  Answered 8 years ago by Diller

  Helpful (18)Unhelpful (1)ReportAnswer this questionShow more answers (4)

Q: QuestionI bough 2 drives because I read that they were red drives inside, when I took them out one of the drives is red and the other one isn't. what's going on?

Asked 7 years ago by ENIGMA.

• A:Answer Western Digital has been transitioning these drives to 'White' labeled drives. They seem to be functionally identical to reds, but were likely labelled differently so people could not re-sell the drives as reds. The only catch is that you may have a 3.3v pin problem that will prevent the drive from booting, but that can easily be solved with some tape. Poke around on www.reddit.com/r/datahoarder and you'll see what I mean.

  Answered 7 years ago by MrRattVerified Purchase

  Helpful (24)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs the power adapter for this drive a power strip–friendly sideways brick like the recent My Book drives, or is it a long brick designed for vertical wall outlets that covers up 2 extra slots on a standard power strip if not installed on the end?

Asked 8 years ago by dgwdgw.

• A:Answer It is power-strip and outlet friendly (usable on top socket of the wall outlet without covering the bottom outlet).

  Answered 8 years ago by MehdiVerified Purchase

  Helpful (20)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionIs it possible to use this (or similar external hard drives) to store and view movies, connected directly to a smart tv by the usb connection?

Asked 8 years ago by Fruitcake.

• A:Answer It's possible, but you'd likely need to make sure the drive is formatted with a file system your TV understands. Pretty much all of them support FAT-32. Windows arbitrarily doesn't give an option to use FAT-32 when formatting drives / partitions greater than 32GB capacity. Microsoft/Windows is really just trying to force their proprietary NTFS file system on you, even in situations where FAT-32 would work fine. The actual partition size limit of FAT-32 is 2TB (2,048 GB), which a third-party formatting utility can do just fine. So that means you'd still basically need to make multiple partitions to use all the capacity of your drive and have a file system that the TV can read. It's possible some TVs may be confused by that, but most would handle it fine. exFAT extends the established FAT file system to overcome some of its inherent limitations. For a drive with this capacity, exFAT is probably the best file system to use if you want to use the drive with your TV and other non-Windows devices. Among non-Windows devices, it has much better support than NTFS. You can make a single large 8TB partition formatted with the exFAT file system and it's very likely your TV will be able to use it. If your TV doesn't work with that, make a 2TB partition and format it with the FAT-32 file system.

  Answered 8 years ago by IchinisanVerified Purchase

  Helpful (24)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: Questionwhat's the difference between WD WDBCKA0080HBK-NEBB and WDBCKA0080HBK-NESN

Asked 8 years ago by B4uwere.

• A:Answer NEBB contains OEM WD 8tb harddrive. NESN contains a possible WD red label 8tb harddrive inside. The red model is best suited for NAS devises. The OEM white label drive is probably better optimized for general use.

  Answered 8 years ago by SatblasterVerified Purchase

  Helpful (9)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: Questionis this hard drive compatiable with Mac? which is better WD easystore or WD My book?

Asked 8 years ago by zuberi.

• A:Answer as of this moment easystore is better because they use better quality hard drives. and yes, you can use it on any computer you wish.

  Answered 8 years ago by Solomonshv

  Helpful (16)Unhelpful (2)ReportAnswer this questionShow more answers (5)

Q: QuestionIs this drive SMR or PMR?

Asked 7 years ago by Ddavis.

• A:Answer This product is a PMR unit.

  Answered 7 years ago by CommunityAnswer

  Helpful (12)Unhelpful (3)ReportAnswer this questionShow more answers (2)

Q: QuestionCan You Bust The Drive out Of The Case and Mount Inside a PC with a SATA Cable and power from pc

Asked 8 years ago by Geek.

• A:Answer you sure can youtube the drive for the instructions if your careful you can do it without busting the case

  Answered 8 years ago by Deeforester

  Helpful (9)Unhelpful (1)ReportAnswer this questionShow more answers (5)

Q: QuestionHow many hours of pictures can this hold vs a 1TB drive?

Asked 8 years ago by asere.

• A:Answer It's hard to measure pictures in hours, but exactly 8 times as much vs 1TB drive.

  Answered 8 years ago by PumbVerified Purchase

  Helpful (11)Unhelpful (1)ReportAnswer this questionShow more answers (4)