Questions & Answers

Q: QuestionIs the keypad lit (back lighted) when you press the keypad

Asked 3 years ago by Chuck.

This question was asked about the related product: Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black

• A:Answer Hello Chuck! No, the keypad is not backlighted. We do apologize.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionMy wall cabinets are 15" deep vs standard 12" deep and I plan on rear exterior venting. Do I need a bump out type bracket to mount this microwave? If so what is the model number?

Asked 4 years ago by WynsWrld98.

• A:Answer Hello WynsWrld98! We would recommend following the Installation Instructions for proper installation. If needed it would be W11185746. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionMicrowave displays "open/close door" every time start button is pushed.

Asked 4 years ago by Coondog.

• A:Answer Hello Coondog! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool at 800-253-1301. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDoes open box item in excellent condition come with full warranty?

Asked 4 years ago by MIKE.

• A:Answer Hello MIKE. An open box item will come with a 1 year manufacturer's warranty for any functional failure.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: QuestionDOES THIS MICROWAVE FEATURE AN ADJUSTABLE OR MUTABLE BEEPER ?

Asked 5 years ago by Anonymous.

• A:Answer As far as I’ve been able to tell it has only one beeper sound and no mute.

  Answered 5 years ago by LeeOVerified Purchase

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Q: QuestionDoes this microwave make good microwave popcorn?

Asked 5 years ago by Someone.

• A:Answer Hi Someone, This model does come with a popcorn button to help in cooking the popcorn without burning. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
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Q: Questiondoes installation include removal and haul away of old micro?

Asked 5 years ago by derl.

This question was asked about the related product: Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer As members of the Geek Squad total tech program, installation did include haul away of our old unit.

  Answered 5 years ago by JBiggsgb04Verified Purchase

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Q: QuestionDo any of the new Whirlpool microwaves allow you to cook and use the timer at the same time like my old whirlpool. I miss that feature.

Asked 5 years ago by Jt.

• A:Answer Yes, absolutely. That’s exactly how I use mine. The microwave can be cooking and you can also use the non-cooking timer concurrently. That’s a feature I liked on my previous model and I made sure that this model can do the same thing. As each timer finishes (cooking timer and regular timer) a different set of tones is heard. Very cool.

  Answered 4 years ago by NewPurchaser

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Q: QuestionWant to mount where old model WMH53520CS-7 was -- can I use same mounting hardware?

Asked 5 years ago by DonnEd.

• A:Answer I did not install it but I looked up your old microwaves bracket part number and it fits all the models listed here -This part is compatible with models including; UMV1160FB0,YWMH53520CW5,YWMH53520CW4,YWMH53520CW1,YWMH53520CW0,YWMH53520AS1,YWMH53520CW3,WMH1163XVB5,YWMH53520AS0,YWMH53520CW2,WMH1163XVD5,WMH1163XVD4,GMH6185XVB2,GMH6185XVB3,IMH16XWQ3,IMH16XWQ4,YAMV2307PFW1,YAMV2307PFW0,YJMV8208WS0,GMH6185XVB0,YAMV2307PFW2,GMH6185XVB1,JMV9186WP0,JMV9186WP1,WMH3205XVS2,WMH3205XVS1,WMH3205XVS0,JMV9186WP2,YMMV1175JK0,WMH73L20AS1,WMH73L20AS0,WMH78019HV1,WMH78019HV2,WMH78019HV0,WMH1163XVB4,MMV1175JW0,KHMC1857WWH1

  Answered 5 years ago by HairyDudeVerified Purchase

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Q: QuestionWhat type of interior does it have? We want one that does not have non-

Asked 5 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Mine had a nonstick interior

  Answered 5 years ago by Winrsb

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Q: QuestionIs the electric cord on the left or right side of the microwave? (as you are facing it)

Asked 5 years ago by dogmom.

• A:Answer dogmom, the power cord is located in the rear of the unit towards the center. To locate the area that the hole needs to be cut in the cabinet, please see pages 8-9 of the Installation instructions: https://go.aws/2V7bx4D.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionWhen stove top vent fan speed is high, will it be reduced automatically when microwave is on? If yes, after microwave is off, will vent fan speed return to high?

Asked 5 years ago by Anonymous.

• A:Answer The fan stays in the Low/Medium/High position you set it at, until you turn it off: using the microwave did not impact it.

  Answered 5 years ago by BrandonVerified Purchase

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Q: QuestionNoted previous comment about the light under the microwave being inadequate. Has there been any design change for this model to address that? Thinking about buying this microwave but that’s a big issue for us.

Asked 6 years ago by LindaH.

• A:Answer Hi, just purchased this microwave and noticed that the light under the unit sits a little further back than the one it replaced. It lights up the wall behind the range more than it lights up the cooktop. However, there's enough light in the kitchen so it's not a big deal.

  Answered 5 years ago by work4ever

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Q: QuestionHow do I set the clock on the microwave?

Asked 6 years ago by micky.

• A:Answer Hello Micky! Per the Use and Care Guide: The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59) clock. Touch OPTIONS/CLOCK to reach Clock submenu andfollow the prompts to set the Clock. Clock format (12 hours with AM and PM, 12 hours without AM and PM,or 24 hours) may also be set in the Clock submenu.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI need to pick up this microwave today. Which store would have iit

Asked 6 years ago by James.

This question was asked about the related product: Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Good question. We went on line, the website said it was in stock. We got there it was out. Had to order. Which was fine, we got to look at the unit in the store, you can’t nuke anything but still check it out. Saves the hassle of transporting it as long as UPS or carrier doesn’t bang it up.

  Answered 6 years ago by RichPVerified Purchase

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Q: QuestionI don't see an option to purchase the steaming accessories. Also, what is involved with installing this optional equipment? Thanks

Asked 7 years ago by John.

• A:Answer The steaming accessories are just microwave safe utensils. I bought mine from Amazon. There is no additional installation needed

  Answered 7 years ago by BrotherBillVerified Purchase

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Q: Questionwe just have a blank(inside) wall over our stove. we desperately need to vent our kitchen. will this unit look strange simply attached to the blank wall above stove and how far down on the wall (above the stove) could/should it be placed?

Asked 8 years ago by blankkitchenwall.

• A:Answer this microwave isn't designed to be mounted without a cabinet above. it has a bracket (included) that the bottom of the microwave clips onto, but it also has two bolts that go through the cabinet above, you would have to figure out some kind of bracket to mount it to. It needs to be about 15" minimum above the stove.

  Answered 7 years ago by MsuprinterVerified Purchase

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Q: QuestionWhere and what type of lightbulb do I buy…can I get them thru Best Buy.

Asked 5 months ago by Evelyn.

Q: QuestionI reset the clock on my microwave whirlpool but since then keeps going back to military time. How can I make it stop?

Asked 8 months ago by Anonymous.