Questions & Answers

38 Questions & 125 Answers
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  • Question
    Does it record ?   (4 Answers)

    By Sal August 10, 2016.

    Answers
    • Best 
      Answer

      The Greet has 8GB of internal memory that will record a 30 second clip when motion is detected or when the doorbell is rung. You can see these alerts on your phone at any time.

      By Zmodo August 11, 2016.

    • Question
      Is it a stand alone doorbell? Does it come with a door chime? Can it be used with a preexisting chime?   (4 Answers)

      By Anonymous December 1, 2016.

      Answers
      • Best 
        Answer

        You need to connect it to the existing wired in home's cables for a doorbell. I tried to used the chime system already installed in my house but it didn't work. Do not comes with a chime.

        By ALXIME2000 December 2, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      I don't see any information about how to power the outdoor camera. Is it reachable and how long does charge last. Thanks   (2 Answers)

      By Interested May 2, 2016.

      Answers
      • Best 
        Answer

        This doorbell is designed to hook up to your two wires (one of which is the power) on your existing doorbell. http://support.zmodo.com/index.php?action=artikel&cat=26&id=103&artlang=en

        By Zmodo May 3, 2016.

      • Question
        Does Zmodo make a wedge mount for this unit? My existing doorbell button is to the left of the door so I may have to somehow install the unit slightly angled to have a good view towards the front of the door.   (2 Answers)

        By islndhawk November 24, 2016.

        Answers
        • Best 
          Answer

          At this time we do not have a wedge mount. The black part of the camera that houses the lens moves so you can adjust the camera's field of view.

          By Zmodo November 28, 2016.

        • Question
          Does it ring the existing bell?   (5 Answers)

          By Anonymous May 5, 2016.

          Answers
          • Best 
            Answer

            Yes. It is designed to connect to your existing doorbell wiring and will ring your current chime you already have. http://support.zmodo.com/index.php?action=artikel&cat=26&id=103&artlang=en

            By Zmodo May 5, 2016.

          • Question
            will this unit work on I phone and android phone at the same household? will this unit work on I pad and p c lap top at the same time while hooked up on I phone or Android in the same household?   (5 Answers)

            By hacksaw39532 November 29, 2016.

            Answers
            • Best 
              Answer

              Yes! Our mobile app works on iPhone, iPad, and Android devices. You can view the video simultaneously from any of these devices from anywhere. You can also log in to our web app (user.zmodo.com) on a PC or laptop with any browser that supports Flash.

              By Zmodo November 30, 2016.

            • Question
              Does Zmodo have a cloud service to back up video feeds? How are the 30 second clips stored and won't they get over-written at some point?   (3 Answers)

              By guyfromhi December 12, 2016.

              Answers
              • Best 
                Answer

                You can purchase long term storage if you want/need to. I utilize the default 24 hour storage of 20 events(then they get deleted.). How or what format they are stored I do not know or care. I can select from list and review if needed at any time within 24 hours. Product has exceeded my expectations. One issue is one needs to be aware of where pointing or the device will keep sending alerts. A neighbors flag waving will send alerts, trucks and some dark cars will send alerts, and bushes swaying in the wind will send alerts. I got the device set after several positions. Enjoy.

                By RToons December 14, 2016.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              is it motion sensor for camera or does it have to be rang?   (5 Answers)

              By chuck December 6, 2016.

              Answers
              • Best 
                Answer

                Once you have connected to your smart phone and activated the appropriate alerts, the doorbell will notify you anytime motion is detected. The ringer button does not need to be pushed; however, until the ringer button is pushed you will not be able to hear the person speaking. They'll be able to hear you, but you won't be able to hear them until they push the ringer button.

                By Sarge December 10, 2016.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              What is the video quality, 720p or 1080p or more than that?   (5 Answers)

              By 360zoomer November 24, 2016.

              Answers
              • Best 
                Answer

                This camera is 720p resolution.

                By Zmodo November 28, 2016.

              • Question
                Does it give you push notification on your phone when motion is detected   (5 Answers)

                By Anonymous October 27, 2016.

                Answers
                • Best 
                  Answer

                  Yes, but be forewarned it has a lot of false alerts in the rain, wind and whenever a car drives by.

                  By mxm64 January 12, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member

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